Campanile Hotel (Shenzhen Guanlan High-tech Park) Reviews
Campanile Hotel (Shenzhen Guanlan High-tech Park)
No.132 Huanguan South Road, Longhua District, Shenzhen, Guangdong, 518110, ChinaView Hotel Details
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Campanile Hotel (Shenzhen Guanlan High-tech Park) Guest Reviews
4.7/5
Outstanding
604 review
Verified reviewsLocation4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(604)
Positive reviews(588)
Reviews with photos/video(131)
Classy environment(72)
Delicious breakfast(50)
Friendly front desk staff(32)
Easy to get around(29)
Many amenities(19)
Convenient parking(16)
Perfect for business trips(12)
Awesome gym(3)
Negative reviews(16)
Alison
Deluxe Room (2 beds)
Stayed in Mar 2024
Family
2 review
Great
Posted on Mar 31, 2024
Room was big and clean , very pleasant. the Breakfast was very good quality
Response from Property: Dear Guest, Thank you very much for your support for our hotel. We still have a little lost in our hearts without getting your full 5-point praise. However, we will try to be better. We will strive to light up five stars next time. I hope our service will bring you more surprises and movements. We look forward to your next visit!
Brandi from Texas
Exclusive Suite-Travel Guard Jia + Clothes Right At Home
Stayed in Sep 2023
Couples
22 review
Great
Posted on Sep 30, 2023
We stayed in the larger room with the bathtub. The shower room and bathtub are gorgeous. It has a smart toilet. The living area was nice. The bed was VERY comfortable. There wasn’t a view- backs of buildings. Nothing pleasant. The breakfast was Chinese, but there were pastries and a good fruit selection. I would stay again for the bathtub specifically.
Response from Property: Hello! Xiaobao thanks you for your support to our hotel. Your satisfaction is our greatest motivation. Xiaobao will make persistent efforts and hope to get your five hearts next time!
Anonymous User
Cozy Double Bed Room (Negative Ion Air Purification)
Stayed in Oct 2023
Business travelers
2 review
Amazing
Posted on Oct 25, 2023
Good location. Good breakfast. Good staff. Big television screen
Response from Property: Hello! Xiaobao thanks you for your support to our hotel. Your satisfaction is our greatest motivation. Xiaobao will make persistent efforts and hope to get your five hearts next time!
Guest User
Cozy Double Bed Room (Negative Ion Air Purification)
Stayed in Oct 2023
Business travelers
5 review
Outstanding
Posted on Jan 5, 2024
good environment
MAN HO
Cozy Double Bed Room (Negative Ion Air Purification)
Stayed in Apr 2024
Solo travelers
2 review
Amazing
Posted on Apr 5, 2024
The room is quite big. I chose no window for the large screen, but it felt okay and not stuffy. There is no wardrobe but there are clothes racks and slippers. The toilet has dry and wet separation, the mirror has a light, the shower room is large, and there is an automatic toilet, which is highly praised. The room is divided into left and right bedside lamps, and there are reading lamps (but red ones?). There is a horizontal table and a round table. The round table is probably because it is a coffee table and is a bit short for eating. The horizontal table is attached to the screen and is inconvenient to see, but it has an impact. Not big. The projection is large, cool, and has good reviews. It can be projected onto the screen. You can take takeout upstairs, and there are also robots to deliver it to you, which is very popular. The only drawback is that there is no small refrigerator and it is far from the checkpoint. It is half an hour's drive from the nearest checkpoint, but it takes an hour to go back and forth.
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Response from Property: Bonjour, hello! Thank you for your support to our hotel. Your satisfaction is our greatest motivation. We will continue to work hard and hope to get your five little hearts next time!
Seal Wu
Cozy Double Bed Room (Negative Ion Air Purification)
Stayed in Apr 2024
Business travelers
12 review
Outstanding
Posted on Apr 27, 2024
The service is very enthusiastic and the environment is quite good! Like it
Original TextTranslated by Google
Response from Property: Bonjour, hello! Thank you for your strong support to Campanile Hotel. Your satisfaction is the driving force for the hotel to move forward. I wish you: smooth work and a good mood every day.
Guest User
Superior Room (2 beds)
Stayed in Mar 2024
Business travelers
1 review
Outstanding
Posted on Mar 14, 2024
The girl at the front desk provided good service, was warm and polite, and greeted me every time I passed by. It was a good experience.
Original TextTranslated by Google
Response from Property: Bonjour, hello! Thank you for your full five-point evaluation of Campanile Hotel Guanlan High-Tech Park. We will continue to work hard with your encouragement and support to improve our service quality. Thank you for your support and look forward to your next visit. Thank you again for your choice and wish you a safe trip.
Guest User
Cozy Double Bed Room (Negative Ion Air Purification)
Stayed in Mar 2024
Travel with friends
1 review
Outstanding
Posted on Mar 12, 2024
The lady at the front desk had a sweet smile, was warm and polite, provided excellent service, and was very satisfied with the room. I had only booked one night but it was good and I stayed another day.
Original TextTranslated by Google
Response from Property: Bonjour, Hello! Thank you very much for staying at Campanile Guanlan Hi-Tech Park Hotel! It is a pleasure to serve you. Your affirmation is a great encouragement to the hotel and also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. I wish you a happy life!
Guest User
Superior Room (2 beds)
Stayed in Mar 2024
Family
4 review
Outstanding
Posted on Mar 31, 2024
The waiter's attitude is good, the environment is fine, and the hygiene is OK
Original TextTranslated by Google
Response from Property: Bonjour, Hello! Thank you very much for staying at the hotel and giving a high evaluation. Every section of the hotel is constantly working hard to provide more meticulous and timely services to every guest who comes to the store. I am very happy to see your recognition of our work. With your trust, we will continue to make progress and be ready to provide every guest with high-quality services. We look forward to your visit again!
Yung117
Deluxe Room (2 beds)
Stayed in Feb 2024
Family
22 review
Great
Posted on Mar 1, 2024
The hotel waiters are polite, the rooms are clean and tidy, and the breakfast is mainly Chinese food. Overall, everything is OK! It is a relatively affordable hotel option when visiting Guanlan. I will stay here again next time.
Original TextTranslated by Google
Response from Property: Bonjour, hello! Thank you for your recognition of the hotel! I believe that the French romance and modern casual stay atmosphere we created have been deeply rooted in your heart! At the same time, in order to let you get rid of the fatigue of the journey as soon as possible. The hotel has also made a lot of efforts in details, such as comfortable mattresses, spacious showers and toilets, just to provide you with a better stay experience and service! Looking forward to your visit again~
Guest User
Cozy Double Bed Room (Negative Ion Air Purification)
Stayed in Jan 2024
Solo travelers
1 review
Outstanding
Posted on Jan 29, 2024
The room is very comfortable and the front desk lady provided great service. You can find out the surrounding attractions without making a travel guide. It's very considerate. I will stay here again next time!
Original TextTranslated by Google
Response from Property: Life is like a journey, encountering touching and sad things, exciting and frustrating things, beautiful scenery and places with only wind. Life is about feeling the beauty and kindness. Only by adjusting your mindset to appreciate the scenery during the difficult journey of life can you feel and enjoy life. Xiaobo wishes you a happy life and smooth work.
Gusudami
Superior Room (2 beds)
Stayed in Jan 2024
Business travelers
10 review
Very Good
Posted on Jan 27, 2024
This is my second time staying at this hotel. The overall experience is still very good. They also provide free breakfast. Compared with the last time, the breakfast this time is much simpler.
Original TextTranslated by Google
Response from Property: Bonjour, hello! Thank you for your support to our hotel. Your satisfaction is our greatest motivation. We will continue to work hard and hope to get your five little hearts next time!
Guest User
Superior Room (Double bed)
Stayed in Jul 2024
Solo travelers
1 review
Posted on Aug 3, 2024
The air conditioner in the room did not cool down. It was too late and I didn't want to bother with it, so I had to make do with it for one night. The room facilities were average, the price/performance ratio was not high at all, and I didn't feel that there was any service.
Original TextTranslated by Google
Response from Property: Hello, thank you for choosing to stay at Campanile Hotel. First of all, I would like to express my deep apologies for the problem you encountered with the air conditioner not cooling. I have notified the relevant departments of the problem you reported. And it has become a case in our training courses. In the future, we will strengthen employee training and supervision. We have always been committed to providing guests with high-quality services with human qualities and sincere care. Please inform us of your special requirements before check-in, and we will try our best to meet your special requirements and avoid unnecessary trouble. We will arrange it for you according to the room status. Quiet and comfortable room. Thank you again for your review. We look forward to your next stay. We will serve you wholeheartedly!
Guest User
Deluxe Room (Double bed)
Stayed in Jul 2024
Couples
5 review
Posted on Jul 15, 2024
It’s fake that the clothes are delivered to your home. You have to go to the public area to wash them yourself.
Original TextTranslated by Google
Response from Property: Hello Bonjour! Thank you for your trust and choosing to stay in our hotel. We have the door-to-door service you mentioned, but it is also the reason why our hotel did not communicate and explain to you well, which led to your bad experience. We The hotel is deeply sorry! Our laundry service is divided into self-service laundry and home delivery service. For the home delivery service, you need to inform us in advance that we will pick up your clothes from your room and then perform fully managed laundry services. After the laundry is completed, it will be returned to your room. If you come to our hotel again next time, we will serve you wholeheartedly and welcome your supervision and support again!
Anonymous User
Cozy Double Bed Room (Negative Ion Air Purification)
Stayed in Jan 2024
Other
5 review
Posted on Jan 5, 2024
I was shocked!! When I was leaving, I looked under the bed to find my socks. Oh my god!! There were family planning supplies left by the previous occupant...vomit!! Then, when I checked in, there was no electricity on the floor. How thrifty!!
Original TextTranslated by Google
Response from Property: Thank you for staying at Campanile Hotel and giving us your feedback. We are very sorry that your stay did not meet your expectations. We sincerely hope to contact you to learn more details so that we can make corresponding improvements. You can call the hotel switchboard to give us your valuable feedback. We hope that our improvements will welcome you to visit again!