Guest User
June 3, 2023
This is the first time for a hotel in Shenzhen to give a bad review. I checked in at 3 am, the air conditioner was not cold until 4 am, and I didn't go to bed until 5:30. In such a hot day without an air conditioner, it’s like a sauna. I contacted the front desk to adjust the room to no avail. After half an hour, the customer service staff said that after testing a few rooms, there was still no cold air. The room next door felt the same, and the air volume of the hand-held small fan was higher than that The air conditioner is very windy. The central air conditioner in the whole hotel is not cooling. It is very uncomfortable to sweat all night. The front desk gave us a fan to blow us all night. This is the first time that the hotel blows the fan to sleep. It was an unpleasant stay. I hope the central air conditioner in the hotel will be improved. Maintenance. Cui at the front desk had a bad tone when checking out the next day. He was still blowing a fan until he fell asleep at 5:30 p.m., and fell asleep during the day. Cui checked out a little later and said that he would charge an extra room fee. When I came out, I was in the room next door They are all empty, the occupancy rate is not high, there is no need to be Cui, and the tone is not very friendly, it is really suffocating to fall asleep, suffocating to get up! !
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