Atour S Hotel Reviews
Atour S Hotel
No.4012 Wuhe Avenue, Bantian Street, Longgang District, Shenzhen, Guangdong, ChinaView Hotel Details
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1 night
Atour S Hotel Guest Reviews
4.8/5
Excellent
1363 review
Verified reviewsLocation4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1363)
Positive reviews(1348)
Reviews with photos/video(150)
Delicious breakfast(202)
Quiet & comfortable(155)
Friendly front desk staff(125)
Classy environment(124)
Good sound insulation(113)
Convenient parking(56)
Clean bathrooms(33)
Nice toiletries(21)
Negative reviews(15)
YeungBosco
Jimu Double Bed Room
Stayed in Jun 2024
Family
4 review
Outstanding
Posted on Jul 1, 2024
Always feel reliable and fashionable and clean, most importantly, to live in Atour. This one has that extra touch of class and excellence in services, in particular.
Sagingaliy Kaliyev
Jimu Double Bed Room
Stayed in Apr 2024
Business travelers
3 review
Very Good
Posted on Apr 15, 2024
The hotel has excellent facilities. It's clean and modern. However, the staff seems to speak very basic English or no English at all. It was frustrating to spend so much time to communicate anything to them. However, I must say, all of them did their best to try to understand me and they in the end satisfied all of my requests. It just took time.
The breakfast provided seemed to have many options but mostly for Chinese cuisine. I would appreciate more international cuisine options.
The location worked fine for me but it's pretty far away from downtown.
Response from Property: I'm sorry we didn't make your stay a pleasant one. Here, all of you bow to you and express our sincerest apologies.
WWML
Jimu Double Bed Room
Stayed in Mar 2024
Family
5 review
Great
Posted on Mar 31, 2024
Great and warm customer services. Good for family stay with kids.
SightBySight
Superior Room (2 beds)
Stayed in Jun 2024
Business travelers
3 review
Amazing
Posted on Jun 7, 2024
The hotel staff was very friendly and helpful 👍
Guest User
Jimu Double Bed Room
Stayed in Aug 2023
Business travelers
1 review
Amazing
Posted on Sep 4, 2023
Nice modern hotel, comfortable clean room, delicious breakfast. The stuff is vey friendly. The only problem was for me as a foreigner to communicate in English, as the members of stuff do not speak it. They made every effort to communicate with me and tried to help nevertheless.
Response from Property: Thank you very much for your four stars. If I can get your full 5🌟 praise, Duo'er will be even happier. May happiness accompany you every day. You are welcome to come back often. Duo'er has more "hearts", etc. Waiting for you to find out!
Guest User
Jimu Bath-Enjoyment Double Bed Room
Stayed in Mar 2024
Couples
2 review
Outstanding
Posted on Mar 28, 2024
Good service, clean, nice staff.
Von.L
Jimu Bath-Enjoyment Double Bed Room
Stayed in Mar 2023
Business travelers
4 review
Outstanding
Posted on Mar 27, 2023
Very friendly !
Guest User
Jimu Bath-Enjoyment Double Bed Room
Stayed in Jun 2023
Booked for others
67 review
Outstanding
Posted on Jul 3, 2023
Good hotel nice place good location Good hotel nice place good location
Response from Property: Dear friends, thank you for your recognition of Shenzhen Bantian Zhongcheng Atour Hotel. We will continue to maintain this warm and sincere service to our guests. Comfortable, quiet, warm, and simple accommodation space is the lifestyle that Atour people are committed to creating for you. Where will you be at the next stop? After the separation, you must take good care of yourself. On the way of travel, keep running, remember our Atour. Come and visit often, we look forward to your next visit!
Dorrans
Superior Room (2 beds)
Stayed in Nov 2023
Travel with friends
1 review
Outstanding
Posted on Nov 4, 2023
Good hotel good room good service
Guest User
Jimu Double Bed Room
Stayed in Mar 2024
Couples
1 review
Outstanding
Posted on Apr 2, 2024
Goood
Guest User
Jimu Double Bed Room
Stayed in Sep 2024
Business travelers
3 review
Outstanding
Posted on Sep 9, 2024
The front desk service is very reliable and professional. Most importantly, it's beautiful! I'll stay here again later. I forgot my luggage at the hotel. They came all the way to see me off. It's so touching. Most importantly, their voices are also nice.
Original TextTranslated by Google
Response from Property: Sincerity does not need to be expressed in words, beauty does not need the help of makeup, the footprints you leave behind are the best proof.
Guest User
Jimu Bath-Enjoyment Double Bed Room
Stayed in Sep 2024
Business travelers
3 review
Posted on Sep 8, 2024
It's very noisy facing the road and the windows are not very soundproof. If your sleep quality is not good, don’t choose the direction of the road.
Original TextTranslated by Google
Response from Property: Duoer is fully aware of the impact that sound insulation issues have on your rest and travel experience. Thank you for taking the time to provide us with this feedback, we will do our best to improve this issue and look forward to your next stay!
Guest User
Jimu Double Bed Room
Stayed in Aug 2024
Business travelers
2 review
Outstanding
Posted on Aug 28, 2024
I went on a business trip to Shenzhen temporarily. The hotel was very easy to find, the surrounding transportation was very convenient, and the service attitude of the staff was very good. If I have the opportunity to come on a business trip, I will choose to stay in this hotel again~
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your five-star praise. Every city has its own reasons for people to miss, every season has its own scenery that we can't miss, and every hotel has its own sweet and warm memories. I hope Atour will be the warmest and most unique one in your memory.
Guest User
Jimu Double Bed Room
Stayed in Jul 2024
Couples
8 review
Outstanding
Posted on Jul 7, 2024
The hotel is the first choice, with complete facilities, OK hygiene, comfortable environment, supper and breakfast buffet, good service attitude, timely and effective!
I will choose Atour next time! 👍
Original TextTranslated by Google
6/18
Response from Property: Dear guest, thank you for your five-star praise. Every city has its own reasons for people to miss, every season has its own scenery that we can't miss, and every hotel has its own sweet and warm memories. I hope Atour will be the warmest and most unique one in your memory.
Guest User
Superior Room (2 beds)
Stayed in Aug 2024
Business travelers
1 review
Outstanding
Posted on Aug 10, 2024
The service at this Atour S Hotel is very considerate, the room environment is warm and comfortable, the bedding is moderately soft and hard, and the breakfast is also very rich. I will book this hotel again next time!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your five-star praise. Every city has its own reasons for people to miss, every season has its own scenery that we can't miss, and every hotel has its own sweet and warm memories. I hope Atour will be the warmest and most unique one in your memory.