Kaisa Keyu Hotel (Shenzhen East Railway Station Buji Subway Station)

Kaisa Keyu Hotel (Shenzhen East Railway Station Buji Subway Station) Reviews

Kaisa Keyu Hotel (Shenzhen East Railway Station Buji Subway Station)

1st Floor, Daduhui Building, Southeast Side Street of Shenhui Road, Longzhu Community, Buji Street, Longgang District, Shenzhen, Guangdong, 518112, ChinaView Hotel Details
Kaisa Keyu Hotel (Shenzhen East Railway Station Buji Subway Station)
Kaisa Keyu Hotel (Shenzhen East Railway Station Buji Subway Station)Kaisa Keyu Hotel (Shenzhen East Railway Station Buji Subway Station)Kaisa Keyu Hotel (Shenzhen East Railway Station Buji Subway Station)
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Kaisa Keyu Hotel (Shenzhen East Railway Station Buji Subway Station) Guest Reviews

4.4/5
1269 review
Verified reviews
Location4.5
Amenities4.3
Service4.5
Cleanliness4.4
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All reviews(1269)
Positive reviews(1233)
Reviews with photos/video(189)
Easy to get around(140)
Convenient location(79)
Friendly front desk staff(72)
Close to metro(57)
Large rooms(39)
Would stay again(26)
Strange smell in room(15)
Perfect for business trips(11)
Negative reviews(36)
PaulHowe
Business Queen Room
Stayed in Apr 2024
Couples
4 review
2.2/5
Posted on Jun 6, 2024
We booked nonsmoking room but ended up with smoking one instead. After a complaint, the hotel moved us to nonsmoking room. Many rooms seemed under maintenance. The elevator reeked of cigarettes.
Response from Property: Dear guest, thank you for choosing to stay at Jia Zhao Ye Ke Yu Hotel (Shenzhen East Station Buji Subway Station Branch) and sharing your feedback on the hotel! We deeply regret your experience during your stay at the hotel. Your valuable feedback is very important to us, and we will inform the relevant departments to improve service quality. If you come here again next time, we hope to book this hotel again, give us a chance to apologize, and look forward to visiting again--- Apologizing Xiaoke!
David Andrew
Business Queen Room
Stayed in Sep 2023
Solo travelers
6 review
2.5/5
Posted on Oct 22, 2023
Receptionist took didn't know what to do to book in a non Chinese guest. Room had no wifi and again Receptionist showed no interest in helping.
Response from Property: Dear guest, we are very sorry for the bad check-in experience you have had. We value your feedback very much and will strengthen our staff's training in foreign languages. The hotel's guest rooms and public areas are equipped with free WIFI. If you have any questions during your stay and employees cannot solve them, you can contact the hotel's duty manager to assist you. Sorry again, we are still looking forward to seeing you again------ Apologetic Xiaoke!
akong1006
Superior 2-bed Room
Stayed in Apr 2023
Solo travelers
2 review
4.0/5
Very Good
Posted on Apr 8, 2023
The hotel is very close to the MTR. The location is very convenient.
Response from Property: Dear guest, thank you for your review. The hotel is located next to Shenzhen East Station and has very convenient transportation. The hotel has free WiFi, 2 free mineral water, free luggage storage, free gym, and free laundry. Please feel free to contact us if you have any questions during your stay. We welcome your next visit--- 热情的小可!
Guest User
Business Queen Room
Stayed in Oct 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Nov 1, 2023
Nice and good, both rooms and staffs
Response from Property: Thank you very much for your support and sharing your accommodation experience with us. We are also very happy to learn that you have enjoyed satisfactory service. We have always been committed to creating a more comfortable and considerate service and accommodation environment. We hope you have a pleasant stay in the hotel. We will continue to work harder and attentively, continuously improving our service level and improving service details, to provide you with better quality service! Looking forward to your visit again--- Family Xiaoke!
Kelly
Superior 2-bed Room
Stayed in Sep 2024
Travel with friends
6 review
3.2/5
Posted on Sep 8, 2024
Dirty
Maria Cam 卡米拉
Business Queen Room
Stayed in Feb 2022
Travel with friends
1 review
4.7/5
Amazing
Posted on Feb 5, 2022
It was good, however, not clean at all. The bathroom had a cigarette
Anonymous User
Superior 2-bed Room
Stayed in May 2024
Business travelers
140 review
5.0/5
Outstanding
Posted on May 10, 2024
The hotel is at the subway station entrance and you can get there by taking the elevator. The rooms are very quiet. Breakfast is included. The rooms are very large. It is convenient for business travel and has a high cost-effectiveness. I have chosen to recommend it many times.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your recognition of Xiaoke. As long as you are comfortable and satisfied, Xiaoke will not stop. For your affirmation, we will be more persistent. Kaisa Keyu Hotel (Shenzhen East Station Buji Subway Station Branch) is located at Exit E of Shenzhen Buji Subway Station, with convenient transportation. There are Metro Line 3, Line 5, and Line 14 within 50 meters. The bus station is also close at hand, which is very convenient for travel. There are also Walmart Shopping Center, Buji MixC and other large shopping malls within 1,000 meters to add color to your travel. Xiaoke is waiting for your arrival! See you there! Wish you: always smile! --- Xiaoke is like a family!
Iron Kou
Superior 2-bed Room
Stayed in May 2024
Other
3 review
2.7/5
Posted on May 3, 2024
When I checked in, I found that the sink was leaking for no apparent reason, and it got worse and worse and finally broke. It hadn't been repaired by the time I checked out. After reporting the situation to the front desk, apart from arranging for engineers to repair it, they didn't express any apology verbally (such as sorry, etc.). Oh, by the way, the lock of the bathroom was also broken and couldn't be locked from the inside.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Kaisa Keyu Hotel (Shenzhen East Station Buji Subway Station) and sharing your comments about the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform the relevant departments of your opinions to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. We look forward to visiting again! ---Apologetic Xiaoke!
LC26
Superior Queen Room
Stayed in Apr 2024
Travel with friends
25 review
5.0/5
Outstanding
Posted on Apr 17, 2024
It's right in front of the subway and train station, so it's very convenient to get around. It's nice that it's close to Futian by subway, and there are restaurants nearby, so I recommend it!!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your recognition of Xiaoke. As long as Xiao Ke is comfortable and satisfied, Xiao Ke will definitely not rest. We will continue to do our best to support you. Jijoup Co Station Hotel (Shenzhen-dong Station Bugi Subway Station Branch) is conveniently located at Exit E of Shenzhen Bugi Subway Station. Within 50 meters, subway lines 3, 5, and 14, and bus stops are also nearby. It's very convenient, and there's a shopping center 1000 meters away. If you don't look, you'll be scattered! Chuk: Always smiling! --- A kid who's like family!
tammy
Superior 2-bed Room
Stayed in Mar 2024
Family
4 review
4.7/5
Amazing
Posted on Apr 1, 2024
The transportation is convenient and the location is very good. It is isolated from Exit E1 of Line 14 of Buji Metro Station. The hotel is large, the rooms are spacious, the bedding and bedding are clean and comfortable, the air conditioning is sufficient, the hot water in the bathroom is hot enough, and the waiters are also very good at their work, so I am very satisfied with my overall stay. A slight drawback is the distance between the faucet and the wash basin, which causes water to accumulate on the countertop and even leak to the ground through the overflow hole. The breakfast is a simple Chinese style, the food quality is acceptable, but the restaurant area is a bit cramped.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Kaisa Keyu Hotel (Shenzhen East Railway Station Buji Metro Station Branch) and sharing your review of the hotel! Thank you very much for your recognition and affirmation of our hotel. Regarding the issues you mentioned about the wash basin and breakfast, we have fed back to the relevant departments. Thank you again for your recognition of our hotel. Xiaoke is looking forward to your arrival! See you there or not! Wish you always smile! ---Xiao Ke is like family!
Guest User
Deluxe Suite
Stayed in Mar 2024
Booked for others
8 review
4.5/5
Great
Posted on Apr 16, 2024
The room is very good, the front desk service is very good, the cleaning lady is also very good, the surrounding transportation is convenient, there is the subway station and the train station downstairs, which is very convenient. A lot of late night snacks
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your recognition of Xiaoke. As long as you are comfortable and satisfied, Xiaoke will not stop. For your affirmation, we will be more persistent. Kaisa Keyu Hotel (Shenzhen East Station Buji Subway Station Branch) is located at Exit E of Shenzhen Buji Subway Station, with convenient transportation. There are Metro Line 3, Line 5, and Line 14 within 50 meters. The bus station is also close at hand, which is very convenient for travel. There are also Walmart Shopping Center, Buji MixC and other large shopping malls within 1,000 meters to add color to your travel. Xiaoke is waiting for your arrival! See you there! Wish you: always smile! --- Xiaoke is like a family!
Leosuw
Superior 2-bed Room
Stayed in Feb 2024
Business travelers
23 review
5.0/5
Outstanding
Posted on Mar 7, 2024
The hotel is very convenient for transportation, and the surrounding facilities are also complete. The front desk service is good, and the side dishes are good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your recognition of Xiaoke. As long as you are comfortable and satisfied, Xiaoke will not stop. For your affirmation, we will be more persistent. Kaisa Keyu Hotel (Shenzhen East Station Buji Subway Station Branch) is located at Exit E of Shenzhen Buji Subway Station, with convenient transportation. There are Metro Line 3, Line 5, and Line 14 within 50 meters. The bus station is also close at hand, which is very convenient for travel. There are also Walmart Shopping Center, Buji MixC and other large shopping malls within 1,000 meters to add color to your travel. Xiaoke is waiting for your arrival! See you there! Wish you: always smile! --- Xiaoke is like a family!
Guest User
Business Queen Room
Stayed in Jan 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jan 29, 2024
The hotel is in a prime location with convenient transportation. The room is clean and tidy. The service staff is very good. The side dish service is good and in place. Thumbs up 👍
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your recognition of Xiaoke. As long as you are comfortable and satisfied, Xiaoke will not stop. For your affirmation, we will be more persistent. Kaisa Keyu Hotel (Shenzhen East Station Buji Subway Station Branch) is located at Exit E of Shenzhen Buji Subway Station. It is convenient for transportation. There are Metro Line 3, Line 5, and Line 14 within 50 meters. The bus station is also close at hand, which is very convenient for travel. There are also Walmart Shopping Center, Buji MixC and other large shopping malls within 1,000 meters to add color to your travel. Xiaoke is waiting for your arrival! See you there! Wish: Always smile! --- Xiaoke is like a family
Guest User
Romantic Room
Stayed in Jan 2024
Business travelers
24 review
5.0/5
Outstanding
Posted on Jan 21, 2024
Good environment, good service, clean and sanitary! ---------------------------------------------------------------------------------------------
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your recognition of Xiaoke. As long as you are comfortable and satisfied, Xiaoke will not stop. For your affirmation, we will be more persistent. Kaisa Keyu Hotel (Shenzhen East Station Buji Subway Station Branch) is located at Exit E of Shenzhen Buji Subway Station, with convenient transportation. There are Metro Line 3, Line 5, and Line 14 within 50 meters. The bus station is also close at hand, which is very convenient for travel. There are also Walmart Shopping Center, Buji MixC and other large shopping malls within 1,000 meters to add color to your travel. Xiaoke is waiting for your arrival! See you there! Wish you: always smile! --- Xiaoke is like a family!
Guest User
Superior Queen Room
Stayed in Feb 2024
Couples
4 review
5.0/5
Outstanding
Posted on Feb 18, 2024
Facilities: good Health: OK Environment: Not bad Service: Quan five-star praise
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your recognition of Xiaoke. As long as you are comfortable and satisfied, Xiaoke will not stop. For your affirmation, we will be more persistent. Kaisa Keyu Hotel (Shenzhen East Station Buji Subway Station Branch) is located at Exit E of Shenzhen Buji Subway Station. It is convenient for transportation. There are Metro Line 3, Line 5, and Line 14 within 50 meters. The bus station is also close at hand, which is very convenient for travel. There are also Walmart Shopping Center, Buji MixC and other large shopping malls within 1,000 meters to add color to your travel. Xiaoke is waiting for your arrival! See you there! Wish: Always smile! --- Xiaoke is like a family