City Hotel

City Hotel Reviews

City Hotel

No. 1 Meiban Avenue, Shenzhen, ChinaView Hotel Details
City Hotel
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City Hotel Guest Reviews

4.4/5
663 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All Reviews(663)
Positive reviews(631)
Reviews with photos/video(164)
Delicious breakfast(57)
Friendly front desk staff(52)
Large rooms(47)
Close to metro(29)
Convenient for shopping(24)
Perfect for business trips(17)
Secluded lake view(10)
Average lighting(8)
Negative reviews(32)
Guest User
Deluxe Double Room
Stayed in Nov 2023
Business travelers
29 review
3.7/5
Posted on Dec 2, 2023
Everything was fine, nothing blow my mind,nothing was bad. Location really depends - only if you have business around
Response from Property: Dear guest: (* ^ __ ^ *) Hello! First of all, thank you for choosing to stay at the city hotel. We also appreciate your recognition and support in all aspects of the hotel. It's my pleasure to serve you. Your satisfaction is our greatest affirmation. We will continue to follow up on your feedback. Thank you very much for your valuable feedback. We will continue to work hard and look forward to your next visit. We wish you and your family a happy life
Gregor Balek
Deluxe Lake-view Queen Room
Stayed in Feb 2023
Friends
11 review
5.0/5
Outstanding
Posted on Feb 12, 2023
Very nice hotel. Room are big and clean and the staff were very friendly. The hotel is very close to shooping mall and metro station.
Response from Property: City treasure Thank you and welcome you again
Ken
Executive Double Room
Stayed in Jun 2024
Business travelers
1 review
3.7/5
Posted on Jun 12, 2024
Ok la, so far so good
GGGWong
Deluxe Room (2 beds)
Stayed in Mar 2023
Friends
1 review
4.0/5
Very Good
Posted on Apr 3, 2023
Everything is good Staff is polite and helpful Good spot and near train exit
Response from Property: Thank you. Welcome to visit again
弘毅
Executive Double Room
Stayed in Dec 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Feb 22, 2024
Nice hotel!
Response from Property: Thank you for your compliment!
Adarve
Deluxe Lake-view Queen Room
Stayed in May 2023
Business travelers
2 review
4.5/5
Great
Posted on May 11, 2023
Excellent service
Response from Property: Smile in the face, service in the heart, thank you
liang huei
Deluxe Double Room
Stayed in Apr 2023
Business travelers
10 review
4.2/5
Very Good
Posted on Apr 26, 2023
All good
Response from Property: thank you for coming
Guest User
Executive Double Room
Stayed in May 2024
Other
1 review
5.0/5
Outstanding
Posted on Jul 3, 2024
I was deeply impressed by the warm and friendly staff. They always kept smiling, greeted warmly and checked in quickly, making people feel at home. The room is exquisitely decorated and comfortable, and every detail shows quality. The bed is soft and comfortable, which made me sleep well all night; the room is clean and spotless; the hotel's catering is even more surprising. The breakfast is rich and varied, fresh and delicious, which makes people appetite. The service in the restaurant is also very thoughtful. The waiter always pays attention to the needs of the guests, cleans the table and replenishes drinks in time. In addition, the location of the hotel is also very good, with convenient transportation and travel around. There are also many shopping and entertainment places nearby, which meet my various needs in my spare time. During my stay, especially the front desk Xiaodai, they all showed extremely high professionalism and dedication. Their caring service and care made my journey more pleasant and memorable. In short, [City Hotel] is an impeccable hotel, and I strongly recommend it to all friends who need a comfortable accommodation experience. Looking forward to staying next time
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Guest User
Deluxe Room (2 beds)
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 26, 2024
From the moment I stepped into the hotel, I felt the unparalleled dignity and hospitality. The lobby is magnificent, the staff Xiaofang and Xiaotong always have a friendly smile, and the front desk Xiaofang's service is meticulous, making people feel like spring breeze. The room is spacious and bright, the layout is exquisite and elegant, and all kinds of facilities are available and of high quality. The bed is soft and comfortable, allowing people to sleep well all night. The bathroom is clean and tidy, the sanitary ware is brand new and well-functioning, and the hotel's catering is even more amazing. The restaurant provides rich and diverse food with excellent taste. Every dish is like a work of art, which makes people have endless aftertaste. Highly recommended!
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Guest User
Deluxe Room (2 beds)
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 24, 2024
The stay experience was very good! From the moment I stepped into the hotel, I could feel the high-quality service. The room was spacious, bright, clean and tidy, with all the facilities available and very advanced. Xiaofang at the front desk was warm and thoughtful, the environment was beautiful, and every detail was handled perfectly. Highly recommended, must give a five-star rating!
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Guest User
Deluxe Room (2 beds)
Stayed in May 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on May 22, 2024
This hotel completely exceeded my expectations! It has complete facilities, the front desk Xiao Fang provides great service, it is clean and tidy, free parking and transportation are very convenient. There is a large shopping mall next to it, and there is nothing wrong with it. The details of the room are carefully considered, and the smiles of the staff are refreshing. I give it a five-star rating and look forward to coming again next time!
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Guest User
Deluxe Room (2 beds)
Stayed in May 2024
Business travelers
19 review
5.0/5
Outstanding
Posted on Jun 13, 2024
Service: David at the front desk has a great work attitude👍 and is very polite. Check-in is fast and work is handled quickly. Thumbs up for the little brother Environment: The location is very convenient. You can take a taxi when you go out. There are many things to do nearby. It is close to the subway and the Galaxy and the Twin Towers. There are also many foods downstairs. It is super convenient! It can satisfy all your needs for eating, drinking and having fun. Recommended Hygiene: The room is large, the hygiene is very clean, the mattress is very comfortable, and you can sleep quietly for a night. It is so comfortable. The room has a large window, which is super awesome. The scenery is so beautiful that I can't help but take a few more photos. Facilities: The front desk lobby is very bright and large. There is a big fortune tree at the entrance. Those who see it will get rich. Haha, it's very good! The room is fully equipped. There is also a super large washing machine and dryer on the 6th floor. It is so convenient. I must say this. Because I was in a hurry to go out, I asked the eldest sister (Sister Ying) to help me get clothes from the room to help wash and dry them. The attitude is also very good. When I returned to the room at night, I saw that the aunt put the clothes to be washed today neatly on the bed, and I felt warm in my heart. I often choose this hotel when I travel on business. It is convenient to do business. I like the attitude of David at the front desk. I hope he will keep it up. I will come back next time.
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6/9
Response from Property: Dear guest, we are very happy to receive such a wonderful evaluation from you. We will continue to work hard to improve and provide you with more excellent services. You are welcome to come back at any time.
Dabentongaiyun
Deluxe Lake-view Queen Room
Stayed in May 2024
Couples
6 review
5.0/5
Outstanding
Posted on May 22, 2024
This hotel is really great! The front desk staff is very enthusiastic. From the moment I stepped into the hotel, I could feel the meticulous care and thoughtful service. The 520 front desk lady also gave me a rose, which was really thoughtful. The room is spacious and comfortable, with complete facilities and elegant environment. Free room upgrade, convenient parking, and large shopping malls around. The hotel's food is also very delicious and memorable. In short, this is a very perfect accommodation experience, highly recommended!
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Guest User
Deluxe Double Room
Stayed in Mar 2024
Family
29 review
4.0/5
Very Good
Posted on Apr 1, 2024
The hotel seems to be a bit old, but the maintenance and cleanliness should be praised. Everything you see in the rooms, floors and lobby is well maintained. This is due to the quality of the staff. After coming out of the subway, I saw a large and clear sign on the wall of a building guiding the location of the hotel. This shows that the management is attentive to making it convenient for guests to get to the hotel. There are not many choices for breakfast, but the taste is good. Breakfast is included for more than 400 yuan. The character is quite good. There is also a self-service laundry. You can pack less clothes even if you stay for a few days. The purpose of this weekend pop-up is to go shopping at the nearby No. 8 Warehouse. There is bus M134 next to Galaxy Coco Park. It takes a few stops to reach the South China Logistics Station. Hong Kong residents can get discounts by using Airpay. The original minifigure ticket is NT$3. , a few of 2 is enough. The most important thing is that the South China Logistics Station in Warehouse No. 8 is relatively close! In the evening, eat at Galaxy Coco Park Shopping Mall. There are many choices and the prices are reasonable. On the way back to the hotel after dinner, I saw many small stalls selling various local snacks, so you don’t have to worry about late night snacks. Overall satisfied, I will stay in the hotel again next time I come to No. 8 Warehouse for shopping!
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6/18
Response from Property: Thank you for your recognition of the hotel's location. We are close to the subway entrance and shopping mall, which really brings convenience to your travel. We will continue to work hard to ensure that every guest can enjoy spacious, clean rooms and efficient services. Looking forward to your visit again and wish you all the best!
Guest User
Deluxe Double Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 4, 2024
The hotel has complete facilities, the breakfast is also very good, the room is clean and sanitary, the space is large enough, the landscape is quite vast, and it is quite comfortable to look out. I will choose it again next time I travel!
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Response from Property: Thank you very much for your good review! We will convey your approval to every staff of the hotel. We will continue to improve and make every stay of yours more perfect. We look forward to serving you again and wish you all the best!