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Verified reviews
Location4.7
Amenities4.9
Service4.7
Cleanliness4.7
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All reviews(111)
Positive reviews(110)
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Negative reviews(1)
Guest User
Modern Two-bedroom Suite
Stayed in Aug 2024
Family
11 review
3.2/5
Posted on Aug 4, 2024
The apartment is quite new, however its location is very inconvenient and there is nothing much around. While the receptionist claimed there is a metro station 15 mins walk away, it seems to be more distant and difficult to get to in the scotching heat. We had to take the taxi to places which was expensive and took 30-45 minutes due to traffic jams, so we only stayed one night and decided to switch hotels.
There is no visible restaurants nearby, we ordered food delivery, which was challenging for someone without a mainland chinese phone number, as the delivery apps require phone verification to register.
Another issue is there are many construction sites around the apartment building, construction work runs till 11pm and starts at 5am, on a Sunday morning, we could hardly sleep.
On trip.com it was listed as 65-69m2, however the actual apartment is much smaller than expected. It is quite new but the layout could have been more considerate, for example there is no where to hang clothes in the bathroom and one bedroom, and the only wardrobe door is blocked by a drawer.
There is not much service expected as the reception is not in the same building. We requested more toilet rolls, the staff responded quickly and left them outside the apartment, but it went missing when we came back.
Response from Property: Thank you very much for choosing us. Maybe this is fate, allowing you to have a beautiful encounter with us. In response to the issues you mentioned, we will definitely actively improve our software services and hardware equipment. Be fully prepared for our next encounter.
ka wing
Executive Two-Bedroom Suite With City View
Stayed in Sep 2024
Family
20 review
4.0/5
Very Good
Posted on Sep 9, 2024
The B&B unit is located in a residential area. The 2-bedroom and 1-living room is suitable for 4 people. The room is very clean and has a washing machine on the balcony. It is very suitable for families and friends to stay and have fun. The location is about 20 minutes' walk from the subway station. The nearest shopping mall is Vientiane Food Restaurant. Only 10 minutes drive.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Anonymous User
Queen Room
Stayed in Jul 2024
Family
2 review
3.5/5
Posted on Jul 22, 2024
The surrounding environment is not very good and it is inconvenient to take a taxi.
Original TextTranslated by Google
Guest User
Modern Two-bedroom Suite
Stayed in Jun 2024
Family
1 review
2.5/5
Posted on Jun 17, 2024
Bathroom water pressure is very low
Original TextTranslated by Google
Response from Property: Thank you very much for choosing us. Maybe this is fate, allowing you to have a beautiful encounter with us. Regarding the issue you mentioned about the low water pressure in the bathroom, we will definitely actively improve our software services and hardware equipment. Be fully prepared for our next encounter.
Guest User
Queen Room
Stayed in Sep 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Sep 10, 2024
Very good! !
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!