Genting Executive Apartment (Shenzhen North Railway Station Vanke Hesongxuan Branch) Reviews
Genting Executive Apartment (Shenzhen North Railway Station Vanke Hesongxuan Branch)
Room 1701, Unit 4, Building 1, Vanke Hesongxuan, Minzhi Street, Longhua District, Shenzhen, Guangdong, ChinaView Hotel Details
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Genting Executive Apartment (Shenzhen North Railway Station Vanke Hesongxuan Branch) Guest Reviews
4.7/5
Outstanding
376 review
Verified reviewsLocation4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(376)
Positive reviews(369)
Reviews with photos/video(121)
Classy environment(58)
Awesome amenities(48)
Many amenities(30)
Easy to get around(27)
Friendly front desk staff(19)
Convenient for shopping(12)
Close to metro(10)
Loved the night views(4)
Negative reviews(7)
Guest User
Elegant Queen Room
Stayed in May 2024
Other
2 review
Outstanding
Posted on May 12, 2024
The stay was very comfortable. The environment was very nice and quiet. The guy also helped to upgrade the room type. It was very warm. The check-in guide was very well done. Five-star praise
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Elegant Queen Room
Stayed in May 2024
Solo travelers
1 review
Outstanding
Posted on May 5, 2024
I had a great time staying in Shenzhen this time. The room was clean and sanitary, and disposable slippers and toiletries were provided. It was very far from the North Station, suitable for traveling. The service was also good. The overall experience was very good.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Naiyoudainiwanshijie
Yunding Double Bed Room With Balcony, Washing Machine&Smart Toilet
Stayed in Apr 2024
Business travelers
36 review
Posted on Apr 28, 2024
When I booked, I was told to pay extra to upgrade to a room with a night view at the sky. I was actually staying on the 5th floor, a low floor. Ctrip induced me to spend money, and I couldn't see the night view.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing us. Regarding the high floor problem you mentioned, if you report it to our staff on the same day, we will handle your request in a timely manner. We have actively trained our employees' service awareness.
Guest User
Elegant Queen Room
Stayed in Apr 2024
Business travelers
1 review
Outstanding
Posted on Apr 27, 2024
Very clean hotel. I came here alone because the bus was late, and the staff came downstairs to pick me up! ! Thank you very much 🙏 If I have the chance, I will definitely stay here again next time~
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Anonymous User
Elegant Queen Room
Stayed in Apr 2024
Other
3 review
Outstanding
Posted on Apr 22, 2024
I have tried it as a person with mild mysophobia. The room is very new and clean with no odor. The bed and bathroom are clean. Recommended! !
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Suifenglingdong
Elegant Queen Room
Stayed in Apr 2024
Business travelers
72 review
Very Good
Posted on Apr 19, 2024
The room is not as big as expected, but it is no problem for one person to live in it; there are many restaurants nearby, the midnight snacks across the street are also good, and the Hunan cuisine in the mall is also good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing Genting Executive Apartments. Regarding the room area problem you reported during your stay, the rooms are all with area drawings and certificates, and there is no false area. We are very sorry for the bad experience you have had. If you come here next time, I hope you will book this hotel and give us a chance to apologize. We look forward to visiting you again.
Anonymous User
Elegant Queen Room
Stayed in Apr 2024
Couples
10 review
Posted on Apr 13, 2024
The environment and sanitation are quite good. The facilities are all new. There are also shopping malls nearby. They are all very convenient. As for the check-in experience, it is really bad! ! ! ! The sound insulation is average. The sound of cars on the road can be heard clearly. People who sleep light really can't rest well. Another point is, which hotel starts to urge people from 10 o'clock in the morning? ? ? ? ? ? ? ? ? ? Didn't I write a five-star review to extend the check-out time by one hour? There is no need to ask after 10 o'clock? ? ? We were resting, and someone entered the password directly! ! ! ! ! ! ? ...
Original TextTranslated by Google
Response from Property: Thank you very much for choosing us. In response to the problem you mentioned, we have actively trained our staff's service awareness and strengthened relevant measures. Dear, we asked in advance about the extension and check-out and reserved the room in advance. We did not urge the guests to check out immediately. But according to the chat records in the pictures, you left at around 2 pm.
Guest User
Elegant Queen Room
Stayed in Apr 2024
Solo travelers
9 review
Outstanding
Posted on Apr 10, 2024
This price is very cost-effective to live in such a place. The scenery is beautiful. The wardrobe has various functions. Central air conditioning. Electric toilet. High configuration. The decoration is new and beautiful. I really want to live here every day.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
Guest User
Elegant Queen Room
Stayed in Apr 2024
Business travelers
4 review
Outstanding
Posted on Apr 3, 2024
The newly opened apartment hotel is in a very convenient location. There are shopping malls and subways in front and behind, as well as many delicious shops. The beds are clean and tidy, and the entrances and exits are all password locks. It is very cost-effective and well received.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
Guest User
Business 2-bed Room
Stayed in Apr 2024
Family
1 review
Posted on Apr 2, 2024
I searched online and found out that the 2-300 apartment near Shenzhen North Railway Station can have 2 large beds (1.5M). My family of 4 can be trained comfortably.
The equipment is good, there is a dishwasher for washing milk bottles. And it's so advanced, it has a smart toilet, and the decoration is so beautiful.
It was hard to find the unit. I suggested calling immediately to ask for the location. I couldn't find it for half an hour, and I couldn't make calls. I couldn't find it even if I walked around. I wanted to hire a security guard in the second building. I won't let you in.
The handle position and toilet cabinet bucket handle are quite dirty. The loud and soft wind from the hair dryer will get stuck in the hair. Children can't blow it after being trained on it, so they have to do it by themselves.
Be careful if the bricks in the toilet are wet with water and cause "threads".
Original TextTranslated by Google
Response from Property: Thank you very much for choosing us. Regarding the problem you mentioned, we have actively trained our employees' service awareness. We will communicate the check-in process to guests checking in on the same day in advance and go downstairs to receive guests who cannot be found in advance, so as to be fully prepared for our next meeting.
Anonymous User
Business 2-bed Room
Stayed in Mar 2024
Couples
2 review
Outstanding
Posted on Mar 22, 2024
The boss is very nice. The room is very clean. I couldn't find this hotel. The boss explained it patiently. Because I stayed for a short time, he upgraded my room for free. The community environment is very good. The new community is very comfortable. The facilities are also complete.
Original TextTranslated by Google
6/7
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Anonymous User
Business 2-bed Room
Stayed in Mar 2024
Business travelers
3 review
Very Good
Posted on Mar 19, 2024
My temporary home in Shenzhen for four days. The girl at the front desk was friendly. The room was cozy and there was a cute little balcony. I recommend it 10,000 times. You can choose it with your eyes closed. You can't go wrong~
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Fannyfan4455
Family 3-bed Room
Stayed in Mar 2024
Family
17 review
Amazing
Posted on Mar 22, 2024
It was past 10 o'clock when we checked in and we couldn't find an apartment.
The customer service staff proactively came to see us downstairs and were very friendly.
And the place is very clean and very affordable
Will stay again next time!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Elegant Queen Room
Stayed in Mar 2024
Couples
5 review
Outstanding
Posted on Mar 11, 2024
Very new, the facilities and equipment are the best I have seen at this price
It is also very close to the North Station, and there is a shopping mall downstairs
There is also a balcony that is very transparent, and the high floor is very quiet, recommended
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Yunding Double Bed Room With Balcony, Washing Machine&Smart Toilet
Stayed in Feb 2024
Solo travelers
1 review
Outstanding
Posted on Mar 4, 2024
The most important thing when staying in a hotel is cleanliness. In the past, I always stayed in Futian District. This time I chose an apartment relatively close to the North Station. Firstly, it was convenient, and secondly, the price was slightly more affordable.
This apartment is in a new building. The overall decoration is relatively new. The hygiene is OK. Everything you need is available. The room is not crowded and there is a small balcony. The room I live in is on a high floor. This room type is I asked the customer service before and said that there is no washing machine and refrigerator. My room does not have it, but my friend's room has the same type of room. You can consider this ~ Smart home: smart toilet, some with temperature mite removal and dehumidification Wardrobe, Xiaomi TV, convenient!
The subway station is about 900m away. I always take a taxi when traveling. Friends who need to take the subway can check the distance. It is not far or close. It takes about 10 minutes to take a taxi to Shenzhen North Station without traffic jams, and it takes 20+ minutes to walk. It is still very close. of.
There is a shopping mall downstairs with several coffee shops, and there is also a shopping mall opposite with many places to eat. Overall, living here is very comfortable! Recommend 👍
Original TextTranslated by Google
6/7
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!