Keaston Hotel (Shenzhen Luohu Shuibei International Jewelry Exchange Center)

Keaston Hotel (Shenzhen Luohu Shuibei International Jewelry Exchange Center) Reviews

Keaston Hotel (Shenzhen Luohu Shuibei International Jewelry Exchange Center)

1th Floor, Baolin International Gold Jewelry Exchange Center, 29 Shuitian 2nd Street, Shuibei Community, Cuizhu Street, Luohu District, Shenzhen, Guangdong, ChinaView Hotel Details
Keaston Hotel (Shenzhen Luohu Shuibei International Jewelry Exchange Center)
Keaston Hotel (Shenzhen Luohu Shuibei International Jewelry Exchange Center)Keaston Hotel (Shenzhen Luohu Shuibei International Jewelry Exchange Center)Keaston Hotel (Shenzhen Luohu Shuibei International Jewelry Exchange Center)
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Keaston Hotel (Shenzhen Luohu Shuibei International Jewelry Exchange Center) Guest Reviews

4.4/5
507 review
Verified reviews
Location4.4
Amenities4.4
Service4.5
Cleanliness4.4
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All reviews(507)
Positive reviews(481)
Reviews with photos/video(185)
Friendly front desk staff(40)
Many amenities(38)
Easy to get around(38)
Convenient for shopping(15)
Close to metro(12)
Good Internet(10)
Amazing natural light(8)
Excellent room layout(8)
Negative reviews(26)
Anonymous User
Zhixiang Audio-Visual Double Bed Room With Smart Curtains And Video Streaming Membership
Stayed in Jul 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Jul 3, 2024
It can be said to be one of the newest and cleanest places to stay nearby. Before coming here, I looked at many hotels and B&Bs in the surrounding area. The ones that were close were not very close, but the ones that were slightly better were too far away. Finally, I picked and chose. I found out that this store was very new just opened last year. Then I came to the hotel and checked out the room before booking. I was very satisfied with the room, whether it was decoration, facilities or cleanliness. It was super nice and new. I came down to book a room right away after seeing the room. I don’t know about this store if I haven’t stayed there. I will come back next time once I stay there.
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Response from Property: Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continue to improve and innovate in our future services. We look forward to your visit again and we will serve you wholeheartedly~
Zhongxiangxiaohuo
Special Queen Room
Stayed in Apr 2024
Solo travelers
9 review
0.8/5
Posted on Apr 10, 2024
The white clothes were dyed yellow by the clothes rack. I asked the front desk, but they ignored me. The service attitude was extremely bad. There were replacement towels and quilt covers everywhere.
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Response from Property: Thank you for choosing our hotel and taking the time to share your stay experience here. I am very sorry that your stay did not meet your expectations. In response to the questions you have raised, the hotel will strengthen service training for hotel staff to avoid such a situation from happening again. We always strive to create a perfect stay experience for our guests and sincerely invite you to come again.
Guest User
Hotel Room (Double Bed)
Stayed in Jan 2024
Business travelers
2 review
1.0/5
Posted on Jan 14, 2024
If I could, I wouldn't give it a single star! 1. The room is very small 2. The odor is very serious 3. The hygiene is very poor and there are bugs everywhere. 4. We came to the front desk to change rooms. It turned out that the larger room was cheaper. Fortunately, we paid the difference. Do you pay the difference to the customer? 5. The security and hygiene at the hotel entrance are also extremely poor. Please don't go to this store, you will regret it!
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for staying here and taking the time to share your stay experience with us. We are sorry to bring you a bad experience during your stay. The hotel is constantly developing and the facilities you see will continue to be improved. At the same time, we will strengthen the management of hotel hygiene and strive to provide you with better services. Please believe that we want to do more for our guests. The hotel will have seasonal events in the near future and we look forward to your participation! We welcome you to stay again!
Guest User
Zhixiang Audio-Visual Double Bed Room With Smart Curtains And Video Streaming Membership
Stayed in Apr 2024
Couples
1 review
0.5/5
Posted on Apr 18, 2024
It was a really bad experience. It was the first time I encountered so many mosquitoes. I really got used to it. The negative reviews are very bad. I will definitely give negative reviews.
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Response from Property: I'm very sorry to bring you a bad experience. Summer has also entered in Shenzhen. Because the windows are opened for ventilation after cleaning, mosquitoes will come in. We also have mosquito repellent liquid in each room, which is also very good. Thank you for your feedback on this issue. We will also improve this issue.
Guest User
Special Queen Room
Stayed in Sep 2024
Couples
4 review
1.0/5
Posted on Sep 9, 2024
第一晚住的房間屁大點地方,行李箱都放不下,凌晨洗澡水都不熱。第二天由於颱風就又換房間住了一晚上,房間是大一點點了,兩個房間床頭都是衹有一個插座,兩個人衹能換着沖,第二天床頭手機充電插座有問題,沖都沖不進去,無語死
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Guest User
Special Queen Room
Stayed in Aug 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Aug 23, 2024
酒店設備齊全,環境優美,地理位置非常的好,是去年開的,整體都比較新,佈局新穎,高大上,相對來説性價比較高。主要是房間衞生很乾凈,住的很舒服,屬於比較高檔的類型,周邊環境很好,吃住方便,旁邊商場離得很近,吃東西非常方便,各種各樣的味道很好。房間整體也比較滿意,住的很舒服很安心。
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Yudeduola
Special Queen Room
Stayed in Jul 2024
Travel with friends
12 review
0.8/5
Posted on Jul 28, 2024
我很久沒有寫過差評了,但是你們酒店是讓我有強烈慾望要給差評的,首先第一個前台,愛答不理的,説話聲音特別小?上到房間了,房卡半天刷不開門,進房間之後真的震驚了,288元的房間小的,我跟我朋友兩個人站在裏面都嫌擠,一進門就有一股臭味,準備睡覺了看到床單上有一個很明顯的黑鞋印,我就想問這麼明顯的一個印子,酒店的客房人員看不見嗎,是圖方便把枕頭放在上面一蓋就等於沒有了?還有床邊掉落的不知道前面幾位的垃圾,床頭上的灰,我都不想説,睡了一晚你們的枕頭,第二天我的頭就很癢,我的頭皮剛養好,又被打回原形 酒店的設施介紹上寫的風筒是戴森的,結果一看是那種特別垃圾的風筒,要一直按着開關才能吹,我真的沒有試過在深圳288一晚的酒店可以這麼爛的,真的是不知道你們那些好評是怎麼寫的出來的!
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Yishengjun1
Zhixiang Audio-Visual Twin Room With Memory Foam Pillow And Video Streaming Membership
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 9, 2024
前台服務人員很熱情,周到客房大姐把房間打掃的很乾凈,值得點贊,環境還是很不錯的,非常的乾淨清爽,很滿意的一次入住,環境優美,地理位置極好,交通出行方便,周邊美食超多。房間舒適,衞生設施設備齊全,還有健身設備也十分完善。很人性化WIFI網絡信號很好。有卡頓看電視,下載東西都非常的棒,房間可以免費升級,非常棒!採光很好,很喜歡明亮的房間,裝修風格也好看,性價比超高哦,下次還會再來的
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Guest User
Zhixiang Audio-Visual Double Bed Room With Smart Curtains And Video Streaming Membership
Stayed in Jul 2024
Couples
1 review
4.7/5
Amazing
Posted on Jul 10, 2024
房間温馨住了好幾天前台人員服務態度很温和還幫忙免費升級了房型這家不錯性比價特別高地理位置也非常好,還有自助洗衣,周邊美食豐富,酒店健身房設備齊全,非常便捷總體很棒,下次還會再來入住非常滿意哦!
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Anonymous User
Hotel Room (Double Bed)
Stayed in Jun 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jun 29, 2024
我得説這裏的性價比真高,從地理位置也是很好,都是可圈可點的結合入住體驗還想讓人再續住一晚,酒店地理位置很贊周邊生活商場,吃的齊全。前台小姐姐服務挺好的,熱情有禮貌,房間推門進去沒有異味,床品很潔白舒適,設施配套齊全,方方面面都挺不錯,對得起這個價格,下次還會來的
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Guest User
Hotel Room (Double Bed)
Stayed in Jun 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 23, 2024
前台 服務服務都特別好,免費幫忙升級了房型,位置優越交通便利,酒店環境乾淨整潔,看上去很舒服,阿姨打掃房間衞生很乾凈,東西擺放很整齊酒店設施齊全,住的很舒服呢,個人覺得房間不錯,酒店旁邊就是地鐵站,感覺很好呢,性價比很高下次過來還會選擇這裏。
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Guest User
Special Queen Room
Stayed in Jun 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Jun 19, 2024
住的很滿意的一家酒店,環境十分不錯,看着交通方便離地鐵站很近就來了,沒想到這麼近,就在洪湖地鐵站旁邊。位置很好找。前台小姐姐很有耐心很有禮貌,服務態度很好很周到。辦理入住超級快!床很軟很舒服,床上用品乾淨整潔。睡着很安心,提供免費WIFI,WIFI網速很好很快!很流暢穩定,刷視頻很滿意!空調給力,空調製冷效果很快很好。性價比超高,推薦大家來試試,房間也可以升級~
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Guest User
Hotel Room (Double Bed)
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 19, 2024
前台小姐姐服務態度很好,很有禮貌,工作認真,旁邊就是地鐵口,交通便利,很是方便呢環境很棒,衞生打掃的很乾凈,設施設備齊全,房間內還有洗衣機,生活上十分方便,房間也蠻大的,房間採光很好,看上去寬敞明亮,這次入住體驗非常不錯,服務很好,房間WIFI給力,網速超級快,空調涼爽,無論是房間還是服務態度,我都給滿分,真的是一家很不錯的酒店呀
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Wodexiaoliyu
Zhixiang Audio-Visual Double Bed Room With Smart Curtains And Video Streaming Membership
Stayed in Aug 2024
Couples
12 review
4.0/5
Very Good
Posted on Aug 12, 2024
位置方便 酒店很新穎 智能化設備很不錯 樓下就是美食一條街 吃飯很方便 出行的話酒店旁邊商場很方便 看電影吃飯都很便利
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Guest User
Special Queen Room
Stayed in May 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on May 28, 2024
房間好,窗户很大,通風到位。衞生做的很乾凈整潔,住了幾天,房間衞生服務員還是會過來打掃。服務很到位,很棒。一開始在**訂的,續住前台會給我推薦優惠續住下單,超級好,價格優惠,性價比超高。WIFI給力,網速很好。毛巾浴巾都很乾凈,還有免費礦泉水,續住會給我補齊,不夠還可以再拿!停車方便,樓下是停車場,入住要登記,很安全,前台小姐姐服務態度也很好。下次還會過來,這幾天住的很舒服,退房也可以開票,很快就發給我了,服務到位!房間好!
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