To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.7
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All reviews(1174)
Positive reviews(1171)
Reviews with photos/video(289)
Friendly front desk staff(237)
Easy to get around(181)
Convenient for shopping(128)
Close to metro(91)
Many dining options(74)
Awesome gym(27)
Excellent room layout(19)
Romantic sunset view(9)
Negative reviews(3)
Guest User
Superior 2-bed Room
Stayed in Aug 2024
Other
2 review
5.0/5
Outstanding
Posted on Aug 14, 2024
Very good hotel. Excellent location, service and room. A very nice receptionist, TinTin.
Response from Property: Hello dear guests! Thank you for choosing Qianhai Serviced Apartment, we are glad that you are very satisfied with your stay. It is our goal to make our guests feel at home, and all the staff at Qianhai Serviced Residences sincerely look forward to welcoming you again.
Anonymous User
Deluxe Queen Room
Stayed in Aug 2024
Couples
1 review
4.2/5
Very Good
Posted on Aug 31, 2024
Very convenient location with 3 main shopping malls within 3min walking
Response from Property: Dear distinguished guest, hello! Thank you sincerely for choosing to stay at Qianhai Service Apartment and sharing your experience! Your satisfaction is the greatest encouragement to us. We will strive to do better and repay every guest with a grateful heart. On behalf of all the staff of Qianhai Service Apartment, I sincerely look forward to your visit again. I wish you a happy life!
ChengCc
Deluxe Queen Room
Stayed in Jul 2024
Couples
20 review
5.0/5
Outstanding
Posted on Jul 14, 2024
Wonderful experience and excellent service. The staff members are helpful too!
Response from Property: Dear guest, hello! Thank you for staying at the apartment and sharing your experience. I am glad that every aspect of the apartment has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. We look forward to serving you next time!
Guest User
Executive Suite
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 24, 2024
Good experience to stay in this hotel
PrinceLeo
Superior 2-bed Room
Stayed in Aug 2024
Couples
3 review
5.0/5
Outstanding
Posted on Aug 14, 2024
Very nice place where you feel welcome.
Big room Good Location With Friendly 24 hours receptionists.There is also someone guarding the door not like other hotels who doesn't care.
Their 24 hours drink station provides lemon water and sour plum water to their hotel guest.
Their AI system Xiao Ai Tong Xue also very cute and responsive.Whatever you prompt in Mandarin,it will try to answer.Tried asking it to open window blinds ,play songs and even tell jokes!!
Last but not least, Shenzhen is a modernised city with Free public toilets ,users are socially responsible and you will be surprised how clean and dry their aircon toilet even at places with many human traffic
Response from Property: Hello distinguished guests! Thank you for taking the time to inform us about your experience at Qianhai Serviced Apartment. At the same time, thank you for your affirmation and high evaluation of the apartment. Thank you for telling us about what you saw and felt during your stay, and we will strive to make it even better and make our guests' stay more comfortable. We look forward to seeing you again!
C cha
Superior 2-bed Room
Stayed in May 2024
Family
12 review
4.7/5
Amazing
Posted on Jun 2, 2024
Nice location that is very close to CBD.
There are shopping malls within 10 mins walking distance.
Downside is that this place is too new and still with some renovation smell.
Response from Property: Hello distinguished guests! Thank you very much for choosing to stay at Qianhai Serviced Apartment and sharing your experience! Your satisfaction is our greatest encouragement, we will strive to do better, with a grateful heart to return every guest, we sincerely look forward to your visit again. Have a great day!
Guest User
Superior 2-bed Room
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 14, 2024
Excellent service. Especially the nice receptionist TinTin.
Response from Property: Hello distinguished guests! Thank you very much for choosing to stay at Qianhai Serviced Apartment and sharing your experience! Your satisfaction is our greatest encouragement, we will strive to do better, with a grateful heart to repay every guest, on behalf of all the staff of Qianhai Service Apartment, I sincerely look forward to your visit. Have a great day!
Caius Kay
Superior Queen Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 12, 2024
Very clean, good location, extremely helpful and friendly staff, very good service.
Response from Property: Dear distinguished guests, Hello! Thank you for taking the precious time to inform us about your experience of staying in Qianhai Service Apartment. At the same time, thank you more for your affirmation and high evaluation of the apartment. Thank you for telling us about what you have seen and everything about what you feel. We will strive to do better to give customers a more comfortable check-in experience. We look forward to your visit again!
Guest User
Superior 2-bed Room
Stayed in Mar 2024
Family
1 review
4.7/5
Amazing
Posted on Mar 11, 2024
Good loction, 3 shopping halls nearby, near to MTR station. Room clean, quiet, chinese style breakfast ok.
Guest User
Superior 2-bed Room
Stayed in Aug 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Aug 6, 2024
Excellent for Mr Lee's service
Guest User
Superior Queen Room
Stayed in Feb 2024
Business travelers
65 review
4.0/5
Very Good
Posted on Mar 17, 2024
First time, hard to say, everything just fine
Guest User
Superior 2-bed Room
Stayed in Jul 2024
Family
7 review
5.0/5
Outstanding
Posted on Jul 25, 2024
Very good service
Guest User
Superior 2-bed Room
Stayed in Aug 2024
Family
7 review
5.0/5
Outstanding
Posted on Aug 11, 2024
Pedro is. Good
Guest User
Superior 2-bed Room
Stayed in Jul 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Jul 14, 2024
xiaoxue is good
Response from Property: I am very happy that our ladies have left a deep impression on you, and I hope that our apartment, like this beautiful city, will be a beautiful part of your memory. We look forward to your coming back next time. See you there. wish all the best.