The service staff was extremely poor. I booked three standard rooms and one single room, but when I arrived at the store, they said there was one standard room missing for us to stay in a double bed room. They also said that an extra 30 yuan would be required. I said that if there is no standard room, please call and let us know. Us, why did you ask us to pay more when we arrived at the store? He said he couldn't find my phone number, and I said it couldn't be possible. I leave my phone number every time I make a reservation. This is the first time I have encountered such poor service staff after staying in a hotel for so many years.
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