Atour Hotel (Shenzhen Nanshan Xili University Town)

Atour Hotel (Shenzhen Nanshan Xili University Town) Reviews

Atour Hotel (Shenzhen Nanshan Xili University Town)

Building 20, Pingshan Industrial Park, No.1283 Liuxian Avenue, Pingshan Community, Taoyuan Street, Nanshan District, Shenzhen, Guangdong, ChinaView Hotel Details
Atour Hotel (Shenzhen Nanshan Xili University Town)
Atour Hotel (Shenzhen Nanshan Xili University Town)Atour Hotel (Shenzhen Nanshan Xili University Town)Atour Hotel (Shenzhen Nanshan Xili University Town)
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Atour Hotel (Shenzhen Nanshan Xili University Town) Guest Reviews

4.8/5
Excellent
1840 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.9
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All reviews(1840)
Positive reviews(1824)
Reviews with photos/video(142)
Delicious breakfast(208)
Friendly front desk staff(128)
Quiet & comfortable(127)
Close to metro(62)
Convenient parking(60)
Perfect for business trips(55)
Excellent TV(31)
Good audiovisual experience(14)
Negative reviews(16)
Guest User
Superior 2-bed Room
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 3, 2025
Th experience was nice, very convenient location and comfortable room
Response from Property: Atour can enter your heart, thanks to the attentive service of Duoduo. Your satisfaction is just our starting point. We are lucky to accompany you on your journey and add a touch of brilliant color to you. I hope Atour will accompany you all the way~~
Rick
Superior 2-bed Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 5, 2024
Very satisfied with our stay over at this hotel. Especially the friendly people and the laundry service is really good. Will stay over here next time!
Response from Property: Thank you for your affirmation, praise and support for Duoduo. Your five-point praise is our fuel, with which we can fly farther and higher. Atour will continue to innovate and improve, and provide the best and warmest fourth space for people on the road.
Garth Elzerman
Elegant Queen Room
Stayed in Oct 2024
Solo travelers
4 review
4.5/5
Great
Posted on Nov 4, 2024
Friendly service, clean comfortable rooms, and a decent buffet breakfast.
Response from Property: Dear Duoyou, thank you for your recognition of Duoer. If we cannot get your full 5-point praise, Duoer must still need to work hard. Duoer sincerely invites you to stay again and hopes to see Duoer's growth. Treating guests like neighbors has always been Duoer's original intention. We hope that every Duoyou will feel as warm as returning home when visiting Atour. Your affirmation is the most intimate recognition of Duoer. Duoer thanks you for your support and companionship along the way and looks forward to your visit again!
Liping
Superior King Room
Stayed in Aug 2024
Business travelers
112 review
5.0/5
Outstanding
Posted on Sep 19, 2024
Room is clean and spacious Hotel staffs are very helpful Walking distance to MTR
Response from Property: After parting, I am very happy, and I am lucky to receive such a good review! "Thank you very much for your good review. Duoer is very moved. Duoer believes that every encounter in life is not easy. I am very happy to bring you beautiful memories after parting. Duoer is a warm-hearted Atour person. I hope that every friend who comes to Atour can feel the warmth and comfort of neighbors. Duoer likes your arrival and looks forward to meeting you again!
Rohit Singh (@taste._.r0hit_hk)
Executive King Room
Stayed in Jun 2023
Solo travelers
13 review
4.7/5
Amazing
Posted on Jul 17, 2023
Hotel was quite nice. I am not from China and my putonghua is limited so it was a little bit difficult to communicate with staff without a translator app, but it was still a decent experience. Room was really nice and so was the bathroom. The hotel also has a small gym. Breakfast was just standard and not too amazing, but the inclusion of it is nice to have. There is a nearby mall which is about a 5 minute walk. Only thing is this location is far from Futian which is where I usually visit for travel.
Response from Property: Dear Customer:Thank you for your cooperation,We are more than happy to accept your suggestions,We will enrich the variety of breakfast,Hope to see you again and wish you all the best!
Guest User
Superior 2-bed Room
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 31, 2024
The service is good
Response from Property: Dear guest, thank you for your five-point review. There will always be reasons for people to miss you in every city, every season has scenery that we can’t let go of, and every hotel has its sweet and warm memories. I hope Atour will be the warmest and unique one in your memories!
Guest User
Superior 2-bed Room
Stayed in Oct 2023
Business travelers
10 review
5.0/5
Outstanding
Posted on Dec 31, 2023
very good! will be stay again
Response from Property: 親愛的朵友:您好呀!感謝您的五星好評,謝謝您的認可。感謝這奇妙的緣分,讓我們在千萬人中邂逅,我們將一如既往的堅持,不辜負您的期望,期待與您下次相遇,恭候您的下次光臨~
Guest User
Superior 2-bed Room
Stayed in Jun 2023
Family
5 review
3.7/5
Posted on Jul 13, 2023
Still our favorite 4-stars hotel in China.
Response from Property: 親愛的朵友您好,感謝您對朵兒認可。沒能得到您全5分好評,定是朵兒還需要努力,朵兒誠邀您再次入住希望能看到朵兒的成長。待客如鄰里一直是朵兒們的初心,希望每一位朵友到亞朵就像回到家一樣温暖,您的肯定是對朵兒最貼心的認可,朵兒感謝一路有您的支持和伴隨,期待您的再次光臨哦!
Guest User
Executive King Room
Stayed in May 2023
Family
24 review
5.0/5
Outstanding
Posted on Jun 9, 2023
So clean and well service
Response from Property: 感謝親選擇深圳南山西麗大學城亞朵酒店,能得到您的全5分好評,朵兒們會繼續努力,您的認可是朵兒前進的目標和動力,朵兒信奉客人為家人,讓客官您的每一次旅行都有回到家的感覺,對家人的關懷,體貼,照顧,温暖,是送給親最真誠的禮物,亞朵是一家以閲讀和人文攝影為主題的人文酒店, 很期待親的下次入住,朵兒等你回來哦~
Guest User
Superior King Room
Stayed in Nov 2024
Business travelers
1 review
4.5/5
Great
Posted on Dec 2, 2024
The waiter was very nice, the breakfast was good, and I especially liked the book bar at the entrance!
Original TextTranslated by Google
Response from Property: Dear Duoer, thank you for your recognition of Duoer. If we cannot get your full 5-point praise, Duoer must still need to work hard. Duoer sincerely invites you to stay again and hopes to see Duoer's growth. Treating guests like neighbors has always been Duoer's original intention. We hope that every Duo friend will feel as warm as returning home when they come to Atour. Your affirmation is the most intimate recognition of Duoer. Duoer thanks you for your support and companionship along the way and looks forward to your visit again!
Guest User
Superior King Room
Stayed in Sep 2024
Family
17 review
5.0/5
Outstanding
Posted on Nov 20, 2024
Staying in Atour was the right choice for me. I booked the hotel early. On the day my mother came, I chose a hotel close to the company, Atour in University Town. In the afternoon, I received a call from the hotel from a young man. He was very enthusiastic and asked me carefully about my check-in time and check-in requirements. He learned that the elders were staying, arranged a quiet room and added WeChat to send the location of the hotel. It was still the young man who received us. After settling my mother, I went to work. I got off work early in the afternoon and took my mother out for a walk and dinner. On the way, I asked my mother how she was staying. She said: The room is very good. The young man here is very enthusiastic and sent milk. As she was talking, my mother took out a lunch box. At first, she didn't care what it was. After opening it and asking what it smelled, she knew it was sausage. My mother wrapped it herself. At that time, I was happy and wanted to cry. Before the New Year, our hometown had the habit of making sausages and bacon. During the New Year and festivals, I couldn't get away from work because of work, and I didn't eat any of the delicious food made at home. "I asked the young man to heat it up for me. Let's eat it while it's hot. Otherwise, it will be bad if it gets cold," said my mother. I almost cried. I am really grateful to Atour for giving me the opportunity to eat the sausage made by my mother. It is only with such a hotel that I feel at home. I wish Atour Hotel in University Town will have better and better business. Come on! I will choose Atour again next time I stay.
Original TextTranslated by Google
Response from Property: Thank you for your affirmation of Duoduo's attentive service! Atour hopes to be your first choice when you go out~ In order to give you a perfect accommodation experience, Atour never stops. Still the familiar taste, still the familiar people, warm and comfortable home, waiting for your next visit.
Guest User
Superior King Room
Stayed in Sep 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Oct 29, 2024
The hotel environment is good. The location is also very good. The front desk staff is also very nice and responsible. It took me an hour to find the card in the elevator. I will choose it again next time I come to Shenzhen
Original TextTranslated by Google
Response from Property: Thank you for your affirmation, praise and support for Duoduo. Your five-point praise is our fuel, with which we can fly farther and higher. Atour will continue to innovate and improve, and provide the best and warmest fourth space for people on the road.
Anonymous User
Superior King Room
Stayed in Sep 2024
Business travelers
21 review
5.0/5
Outstanding
Posted on Oct 25, 2024
Very clean, delicious breakfast, not bad, not bad hahahahaha I will come to experience it again next time I have a chance, thumbs up!
Original TextTranslated by Google
Response from Property: Thank you for your affirmation, praise and support for Duoduo. Your five-point praise is our fuel, with which we can fly farther and higher. Atour will continue to innovate and improve, and provide the best and warmest fourth space for people on the road.
Guest User
Executive King Room
Stayed in Sep 2024
Couples
11 review
5.0/5
Outstanding
Posted on Oct 20, 2024
Very clean. Drinks in the mini bar are free and you can drink as much as you want👍🏻. There is also free porridge in the evening
Original TextTranslated by Google
Response from Property: We have been to different places, seen different scenery, learned different things, and felt different life... We have been looking for a beautiful encounter during our travels, which can accompany us to experience a unique memory.... Xiaoduo is very happy to meet you, and also very happy to accompany you to have such a warm memory in this city. Dear friend, come home often~~~ I wish you a happy life!
Guest User
Superior 2-bed Room
Stayed in Sep 2024
Family
34 review
5.0/5
Outstanding
Posted on Oct 8, 2024
The room is newly cleaned and has its own parking lot. Although I can't recognize the Hong Kong license plate, I spoke to the front desk and immediately used the remote control to open the gate. The breakfast was also very good. The front desk carefully introduced Aduo's membership plan. I immediately joined the Aduo Club. The front desk upgraded the room, but the view was lackluster. The inner street is a bit cleaner!
Original TextTranslated by Google
Response from Property: Thank you for choosing Atour Hotel Shenzhen Nanshan Xili University Town. We will continue to work hard to get your full 5-point praise. Your recognition is our goal and motivation. We believe that guests are family members and make every trip feel like home. The care, consideration, care and warmth for family members are the most sincere gifts for you. Atour is a humanistic hotel with the theme of reading and humanistic photography. I look forward to your next stay. We are waiting for you to come back~