To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.0
Service4.4
Cleanliness4.0
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All reviews(19)
Positive reviews(19)
Reviews with photos/video(6)
Awesome stay(8)
Clean and tidy(6)
Great location(6)
Guest User
Comfy Queen Suite
Stayed in Jun 2023
Solo travelers
5 review
5.0/5
Outstanding
Posted on Jun 15, 2023
The room is clean and tidy, downstairs is the Bonjour Center. The style is very warm, clean and tidy, everything you should have!
Original TextTranslated by Google
Response from Property: Thank you for your approval, welcome to come again next time
Anonymous User
Comfy Queen Suite
Stayed in Mar 2023
Couples
54 review
3.7/5
Posted on Mar 27, 2023
Good location, beautiful decoration, near the Center of Excellence, convenient for eating and traveling. But the kitchen and toilet are relatively old, the water pressure in the shower is low, making it uncomfortable, and the air conditioner is not cool at all, and the wind from it is not cold at all, so what about summer?
Original TextTranslated by Google
Response from Property: Thank you for your valuable comments. Regarding your feedback about the old kitchen and toilet, our supporting facilities are still relatively new and will not affect the use. The problem of low water pressure in the shower has been repaired by professional masters. The air conditioner is not cool because the filter screen is not cleaned, and we cleaned it in time, and the problem of the air conditioner not being cool has also been solved. Your valuable opinion is the driving force for us to move forward, urging us to do better, thank you~
Guest User
Comfy Queen Suite
Stayed in Mar 2023
Couples
2 review
5.0/5
Outstanding
Posted on Mar 13, 2023
The transportation is quite convenient. The airport subway can go directly to the downstairs of the community. I communicated with the landlord to check in early. The auntie is still cleaning up and makes it very clean (the bedding is replaced). The room is quite large, sunny and warm, and there is a balcony where you can dry it , suitable for people like me who live for a few days, the downstairs is also very busy, recommended!
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Wong
Japanese cream-style king bed room
Stayed in Jun 2023
Solo travelers
4 review
4.5/5
Great
Posted on Jun 23, 2023
The places are difficult to find, everything is as shown in the picture, but there was no hot water supply at the beginning, but the owner arranged and responded immediately, the experience is good 🥰
Original TextTranslated by Google
Response from Property: Thank you for your approval. For the questions mentioned by every customer, we strive to respond quickly and strive to provide the best quality check-in experience. Welcome to come again next time~
Anonymous User
Japanese cream-style king bed room
Stayed in Mar 2023
Travel with friends
1 review
4.0/5
Very Good
Posted on Mar 27, 2023
It's okay, the sanitation can be more careful, the hot water facilities can be more stable, it would be better
Original TextTranslated by Google
Response from Property: Thank you for your valuable opinions. We will conduct further training and supervision on the health aunts in the follow-up training. We also hired professional technicians to repair the water heater, and it is now in normal operation. We are very sorry for the inconvenience caused to you, and hope that you will continue to pay attention and supervise us to provide a better check-in experience!
FuShum
Comfy Queen Suite
Stayed in Mar 2023
Couples
10 review
3.7/5
Posted on Mar 21, 2023
The B&B is conveniently located near the Bonjour Center, near the subway station (Gangxia North) known as the Eye of Shenzhen. The homestay facilities are a bit old, but the homestay is cleaned very well.
Original TextTranslated by Google
Response from Property: Thank you for your evaluation. The supporting facilities in our room are carefully arranged and matched with your heart. We are very sorry to give this score because the house is old. Please rate it with your heart!