PALACE Hotel (Shenzhen Luohukou ) Reviews
PALACE Hotel (Shenzhen Luohukou )
Huamin Building, No.1001 Renmin South Road, Luohuqiao Community, Nanhu Street, Luohu District, Shenzhen, Guangdong, ChinaView Hotel Details
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PALACE Hotel (Shenzhen Luohukou ) Guest Reviews
4.7/5
Outstanding
2793 review
Verified reviewsLocation4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(2793)
Positive reviews(2751)
Reviews with photos/video(1137)
Easy to get around(352)
Convenient location(348)
Friendly front desk staff(234)
Close to metro(142)
Delicious breakfast(68)
Stayed multiple times(39)
Excellent TV(38)
Tasty coffee(16)
Negative reviews(42)
Guest User
Elegant Double Bed Room (with Heated Towel Rail, Aurora Tv Membership, And Fridge)
Stayed in Sep 2024
Travel with friends
1 review
Outstanding
Posted on Sep 30, 2024
Counter service is excellent at Palace hotel as it meets customer request. The room is Awesome - clean and Comfortable. 👍🤗👋lulu good
Response from Property: Hello distinguished guests! Along the way, when we are busy chasing life, we don't know that life is a little galaxy around us. Thank you very much for stopping in your busy schedule, sincere words to give us encouragement and support, I hope you can continue to like Langritz Shenzhen, it will be a beautiful scenery on your journey, look forward to meeting you again, may you be happy and safe!
Guest User
Elegant Double Bed Room (with Heated Towel Rail, Aurora Tv Membership, And Fridge)
Stayed in Aug 2024
Couples
12 review
Outstanding
Posted on Aug 25, 2024
Awesome clean & tidy hotel strategically located very near to Luoho Station ( Line1) and Renmin South Station ( Line 9) with 10 freebottles of mineral water to quench our thirst even though we stay 1 night only. We were accorded an early check in at 11.45am. Hotel air-conditioning was superb in the hot summer heat and water tap pressure was also awesome.
Counter staff Miss Yi gladly approved our late checkout until 2pm on 25th August2024. She also gave us 2 small presents upon checkout.
These small thoughtful gestures had made the guests feel welcome & appreciated. The management should value the staff effort in projecting a good image of the hotel.
Response from Property: Hello dear guests! The first rays of sunshine in the morning are our deep blessings to you, and the last touch of red when the sunset is our heartfelt greetings to you. Thank you for choosing The Langritz Shenzhen, our hotel is committed to making every guest experience the most meticulous and warm stay experience, and strives to be considerate of guest service. Thank you for your recognition of our work and look forward to your visit again. I wish you good health and all the best!
Guest User
Elegant Double Bed Room (with Heated Towel Rail, Aurora Tv Membership, And Fridge)
Stayed in May 2024
Couples
2 review
Outstanding
Posted on May 25, 2024
Nice stay at the Palace Hotel. Room was new and sparking clean. No issues with a windowless room. Location was near 2 different metro stations. Easy to travel to Hong Kong for day trip. Would chose this hotel again.
Response from Property: Half fireworks, half pure joy. May there be stars and moon to look forward to on your journey, and warmth to accompany you. Thank you very much for choosing the Langley Hotel. In the busy and intertwined years, we cherish this friendship even more. When traveling, what you need is comfort, warmth, and warmth. How can we not work hard to meet your needs! This is the goal we have always adhered to. May every guest who comes to the Langlitz Hotel be happy and satisfied. I am eagerly looking forward to meeting you again. Wishing you good luck!
Guest User
Superior Queen Room
Stayed in Apr 2024
Solo travelers
9 review
Outstanding
Posted on Apr 29, 2024
Really satisfied , kind and generous staff, and really impressed with the cleanliness. Also a great coffee shop attached to the hotel.
Response from Property: Thank you for your review.Thank you for your careful review! You must be a man of great taste! Service is good because we have guests like you watching over us. We are committed to providing you with a gracious and thoughtful stay. We believe that guests are family, so everything in your check-in room, we are particularly concerned, caring, considerate, caring, warm, is the most sincere gift to you from each Langritz hotel staff, here, we will continue to welcome you with a cordial smile again, thank you
Guest User
Superior Queen Room
Stayed in May 2024
Business travelers
1 review
Outstanding
Posted on May 14, 2024
易华 provide good customer service
Response from Property: Dear guests, hello! Thank you for taking the time out of your busy schedule to give us feedback. We feel very honored. In the vast sea of people, you have chosen our Langlitz Hotel as your stopover. At Langlitz, visitors are all our esteemed guests, and every encounter is a fate. May a beautiful life meet you unexpectedly! Looking forward to your next stay! Wishing you good health and smooth work!
lovebb
Superior 2-bed Room
Stayed in Jul 2024
Travel with friends
8 review
Outstanding
Posted on Jul 22, 2024
The staff is very nice . The location is very good for shopping. The air-conditioned is very cool for us.
Response from Property: Hello dear guests! Life is a practice, carrying the weight forward just to make life better, grateful to meet you in Langritz, your affirmation is our greatest encouragement, we have been warm and delicate, meticulous service standards to demand themselves, so that every guest can have a pleasant stay experience is our greatest happiness. We sincerely look forward to meeting you again! I wish you a smile and all the best!
Tommy
Elegant Double Bed Room (with Heated Towel Rail, Aurora Tv Membership, And Fridge)
Stayed in Jan 2024
Solo travelers
1 review
Outstanding
Posted on Jan 23, 2024
Excellent location, very good service, helpful front desk staff, especially Ms Zhu and Mr Yang
Response from Property: Thank you for your amazing five-star review! We're thrilled to hear that you had a fantastic experience at our hotel. Our team works hard to ensure that every guest feels welcomed and taken care of. We're delighted that you enjoyed our luxurious accommodations and found our facilities satisfying. Your compliments about our staff's professionalism mean a lot to us. Thank you for choosing our hotel, and we hope to welcome you back soon!
dragonyear2024
Superior Queen Room
Stayed in Feb 2024
Couples
2 review
Outstanding
Posted on Feb 29, 2024
good location , good service, near metro, clean bright room
Response from Property: Dear customer, thank you very much for your five-star review of our hotel! Your recognition is our greatest motivation. Our team has always been committed to providing high-quality service and comfortable accommodation environment. Your satisfaction is the ultimate goal of our work, and we will continue to work hard to improve service quality and bring you a better experience. Thank you again for choosing our hotel, and we look forward to providing you with excellent service next time!
Guest User
Superior Queen Room
Stayed in Dec 2023
Family
1 review
Outstanding
Posted on Dec 25, 2023
A very nice experience, no matter on staff or the in-house service. Very near the subway, like it
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to make everyone
A guest who feels at home and looks forward to your visit again! Welcome to come back and experience it again, best wishes
Have a nice life!
Guest User
Elegant Double Bed Room (with Heated Towel Rail, Aurora Tv Membership, And Fridge)
Stayed in Dec 2023
Couples
1 review
Outstanding
Posted on Jan 5, 2024
Room was clean and service was prompt! Location is near to 2 train stations as well.
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Matthewlam1234
Business Queen Room
Stayed in Sep 2024
Couples
9 review
Outstanding
Posted on Sep 15, 2024
Very good
Nice living environment
Highly recommend to all of you
Response from Property: Hello distinguished guests! Missing is a kind of happy sorrow, a sweet melancholy, a kind of warm pain, and it is precisely because of the miss that there are many surprises in your unexpected encounter. Thank you for staying at the LangRitz Hotel, every time you give us a good review, it is our motivation to persevere. We sincerely look forward to your visit again, and wish you all the best in life and smooth work!
Guest User
Superior 2-bed Room
Stayed in Nov 2023
Travel with friends
2 review
Outstanding
Posted on Nov 22, 2023
All service excellent...
Except we book room is twin room with two person in trip. Com but actually trip. Com only 1 breakfast in twin room in email mentioned. We check in hotel already one breakfast only included in double room.
Response from Property: Dear Guest: I am very glad to know from your message that you have left such a good impression. I hope you can continue to pay attention to the hotel in the future, and tell us more about your feelings and experiences when you stay with us in the future. I look forward to your coming again!
Guest User
Elegant Double Bed Room (with Heated Towel Rail, Aurora Tv Membership, And Fridge)
Stayed in May 2024
Travel with friends
18 review
Great
Posted on May 22, 2024
room is very clean , pretty new renovation, convenient to luohu board for Hongkong , no complain with this price and location
Response from Property: Half fireworks, half pure joy. May there be stars and moon to look forward to on your journey, and warmth to accompany you. Thank you very much for choosing the Langley Hotel. In the busy and intertwined years, we cherish this friendship even more. When traveling, what you need is comfort, warmth, and warmth. How can we not work hard to meet your needs! This is the goal we have always adhered to. May every guest who comes to the Langlitz Hotel be happy and satisfied. I am eagerly looking forward to meeting you again. Wishing you good luck!
Guest User
Elegant Double Bed Room (with Heated Towel Rail, Aurora Tv Membership, And Fridge)
Stayed in Nov 2023
Family
1 review
Outstanding
Posted on Nov 14, 2023
We have a very enjoyable stay in this hotel. It is very clean, tge staff are very polite and helpful.
Response from Property: Thank you for your positive review of the hotel! We are glad to hear that you had a good experience with the location, finding it convenient. We strive to provide friendly and excellent service to all our guests, and we are happy that we met your expectations in that regard. We appreciate your feedback and look forward to serving you again in the future!
ALAN
Elegant Double Bed Room (with Heated Towel Rail, Aurora Tv Membership, And Fridge)
Stayed in Dec 2023
Business travelers
57 review
Outstanding
Posted on Dec 18, 2023
Excellent Hotel, quiet, clean and good accessible location.
Highly recommended.
Response from Property: Dear Guest: I am very glad to know from your message that you have left such a good impression. I hope you can continue to pay attention to the hotel in the future, and tell us more about your feelings and experiences when you stay with us in the future. I look forward to your coming again!