BONUS HOTEL Reviews

Name: BONUS HOTEL
Address: No. 43 Liantang Panshan Road, Luohu District, Shenzhen, Guangdong, 518004, China, No. 43 Liantang Panshan Road, Mainland, China
Rating: 3.7

BONUS HOTEL

No. 43 Liantang Panshan Road, Luohu District, Shenzhen, Guangdong, 518004, ChinaView Hotel Details

Check available rooms for your travel dates

We Price Match

Check-in

1 night

Check-out

Rooms and Guests

BONUS HOTEL Guest Reviews

3.7/5

142 review

Verified reviews

Location3.7

Amenities3.5

Service3.8

Cleanliness3.7

Filter by:

Sort by:

All reviews(142)

Positive reviews(113)

Reviews with photos/video(21)

Great service(23)

Awesome stay(21)

Amenities were average(15)

Convenient location(12)

Easy to get around(10)

Great value for money(7)

Close to metro(7)

Many dining options(5)

Negative reviews(29)

十八子聖竉

Wonderful Comfort Double Bed Room

Stayed in 2024年1月

Solo travelers

34 review

3.0/5

Posted on 2024年1月21日

No WiFi provision (anywhere - not in the room nor public area), despite indication of providing free WiFi. When questioned, the receptionist - happily and proudly - explained that the problem was that I had no Mainland mobile number (so the problem lies with the guests, and the hotel has no obligation to honour its publicised facilities available). Serious attitude problem with the staff, in my opinion! From later experience, all the hotels that require a Mainland mobile number to access WiFi will help guests to connect to WiFi by logging in with their own local mobile numbers to obtain the OTP for activation of the WiFi connection.

Winmin

Wonderful Comfort Double Bed Room

Stayed in 2023年10月

Family

18 review

1.7/5

Posted on 2023年10月28日

Check-in was very fast. The windows of the two rooms I requested to change at the beginning could not be locked. When I went downstairs and asked to change rooms, I was told that the windows of the room facing the same room could not be locked (then why did I change the room for the first time? Why didn't you tell me earlier? Changing the room next door is just perfunctory!!!), the window has no grilles and is outside the patio, which feels very dangerous and unsafe. In the end, I had to pay extra to change to a different room type. The windows were larger and the windows on the left and right sides could still be locked. The other side can't be locked, but it's okay to have window grilles. It took a long time to get hot water, and I could only use cold water to wash the baby's butt... It was very noisy outside the room in the morning, and it was so noisy that I couldn't sleep anymore, so I won't consider staying here again next time.

Original TextTranslated by Google

Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Our front desk is on duty 24 hours a day! The hotel will solve the problems you encounter as soon as possible! It takes a few seconds for each of our guest rooms to have hot water. The switch is marked where the hot water comes from! Our room type has a large rooftop outside, so how can it be turned into a patio? You booked our small room type and then changed it to a larger room type according to your needs. The front desk charged you the price difference of different room types. The front desk did not change the room type for you with your approval. Is this because it failed to satisfy the guest? ? Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!

Guest User

Elegant Room (2 Beds)

Stayed in 2022年10月

Booked for others

6 review

1.0/5

Posted on 2022年10月5日

The online pictures are too fake. Does Ctrip not review them? The lobby decoration, if it is not for the old man who can't walk because of his old age, he will change the hotel on the spot. The first room can't see the phone and the air conditioner is leaking, which is really eye-catching

Original TextTranslated by Google

Response from Property: Dear guest, thank you for your prompt feedback, we regret that you were not satisfied with your stay. I hope that it will not affect your mood of this trip. We will constantly ask ourselves to be better. Please believe that we are willing to use the most enthusiastic, meticulous and warm service to create the most comfortable residence for you during the trip. We sincerely look forward to it again. at your service! The hotel is adjacent to Luohu Foreign Language Junior High School, adjacent to Wutong Mountain and Xianhu Botanical Garden. It is suitable for business travel, short-distance leisure, couple dating... Looking forward to your next visit.

Anonymous User

Exclusive Negative Ion Jia Yue Double Bed Room

Stayed in 2022年7月

Family

1 review

1.5/5

Posted on 2022年7月24日

Hygiene: very poor, carpet is black Environment: The walls are all rotten, the curtains are very noisy by the roadside, which affects sleep too much, and the room smells bad

Original TextTranslated by Google

Response from Property: Dear Guest: Hello! Thank you for your timely feedback. I hope it will not affect your mood for this trip. We will strengthen the business training of our employees. We will continue to ask ourselves to be better. Please believe that we are willing to use the most enthusiastic, meticulous and warmest The service creates the most comfortable residence for you during the journey. Because of the epidemic, our hotel has been working hard to improve it. We look forward to bringing you a new living environment after the renovation. We sincerely look forward to serving you again!

Guest User

Wonderful Comfort Double Bed Room

Stayed in 2022年1月

Business travelers

22 review

5.0/5

Outstanding

Posted on 2022年1月3日

The room is spacious, the little brother and sister at the front desk are very nice, and I am very satisfied with the stay. There are a lot of food around and the traffic is convenient.

Original TextTranslated by Google

Response from Property: Dear guest, thank you for your love for us, acquaintance is the most precious fate.... Zhuyuanxuan Business Hotel Liantang Metro Station Branch, adjacent to Luohu Foreign Language Junior High School, adjacent to Wutong Mountain and Xianhu Botanical Garden, suitable for business Travel, short-distance leisure, couple dating... We look forward to seeing you again!

Xin（erni）🥰

Wonderful Comfort Double Bed Room

Stayed in 2021年12月

Travel with friends

1 review

5.0/5

Outstanding

Posted on 2021年12月31日

Satisfactory stay experience, cost-effective, big room, comfortable bed, good hygiene. The location is good, just a few minutes walk from the Liantang subway entrance, next to Luowai Junior High School, and the surrounding environment is also beautiful!

Original TextTranslated by Google

Response from Property: Dear guest, a good day starts with your approval! We write our greetings to you here...... Zhuyuanxuan Business Hotel Liantang Metro Station Branch, adjacent to Luohu Foreign Language Junior High School, adjacent to Wutong Mountain and Xianhu Botanical Garden, suitable for business travel, short-distance leisure, couples dating. .........We look forward to serving you again!

Anonymous User

Wonderful Comfort Double Bed Room

Stayed in 2021年12月

Couples

2 review

5.0/5

Outstanding

Posted on 2021年12月13日

The service is sincere, hygienic and clean, and the price is affordable. There are a lot of food around, which is very convenient. Facility is old, everything else is fine. Every time I come, I choose to live here. Very close to Wutong Mountain.

Original TextTranslated by Google

Response from Property: Satisfaction is our starting point, and moving is what everyone pursues! A journey of a thousand miles begins with a single step. Dear guests, Zhuyuanxuan Business Hotel Liantang Metro Station Branch is adjacent to Luohu Foreign Language Junior High School, adjacent to Wutong Mountain and Xianhu Botanical Garden, suitable for business Travel, short-distance leisure, couple dating...... We look forward to seeing you again!