Charmillion Gardens Aquapark

Hotel Review We thoroughly enjoyed our stay at this hotel! The resort is massive and impeccably clean, which made it perfect for leisurely walks and exploring. Our room was spacious, accommodating five people comfortably, though it could use a little renovation. Unfortunately, we encountered an issue with towels—only two were provided, and despite requesting more several times over a couple of days, we never received them. Ultimately, we had to help ourselves from a housekeeping trolley, which wasn’t ideal. Most of our days were spent by the pools, and we’re incredibly grateful to the lifeguards Abdullah, Essam, and Gamal for ensuring our children’s safety while being kind and attentive, truly enhancing our experience. The drinks and cocktails were fantastic, and a special shoutout to Mahmoud, the wonderful barman, who made sure our glasses were always full and our evenings enjoyable. We also tried the spa facilities, including a Turkish bath and a massage. Unfortunately, the Turkish bath did not meet expectations, especially for someone who’s experienced better elsewhere. While the massage therapists were friendly and welcoming, the experience was far from relaxing due to constant noise, bed squeaking, and chatter. This is an area that requires significant improvement, though the staff themselves were lovely. The food was nice, but it became repetitive, especially at breakfast, where the options didn’t vary much. That said, the omelettes were delicious, and the cakes were absolutely amazing! The waitstaff throughout the resort were attentive and made us feel very welcome. However, the Italian restaurant was a disappointment; it left us with upset stomachs for a couple of days, which was unfortunate. On the brighter side, the entertainment was enjoyable, with activities like dancing lessons and a charming piana party on our last day adding a special touch to the stay. Overall, we had a great experience, and while there are areas for improvement, particularly in the spa and restaurant, the warm staff and lovely atmosphere made it a memorable vacation.

We stayed in Charmillion Gardens Aqua Park part of 3 hotels chain - Sea Life and Club to which you also have access. I want to highlight that Charmillion Gardens has the best service out of all three. If you stay there, eat in the Gardens restaurant, which is the best. People are kind, polite and will provide you with whatever you need. They always smile and are very friendly; Ibrahim serves the best tequila boom boom and special ones for kids too. The people in the Gardens made our stay unforgettable and made us fall in love with Egypt again. The room is a bit dated but very spacious; beds and pillows (if you like high) are comfortable. Be prepared for mosquitos, the first night we got so many bites that we had to change the room (the other room was much better and with fewer mosquitos). The water slides are great fun, open 10 am to 12 pm and 2 pm to 4 pm. Water in the swimming pools is on the warm side but not super warm. There is one swimming pool with cold water and the wave pool also has cold water. The closest beach is in the Sea Life where unfortunately the service was not great, especially at the beach bar the guys were rude. I would advise you to stay at the beach in the Club Hotel where the service is much better. The people working at the reception were very helpful in changing the room and the early check-in.

I had very bad experience first day when I checked in they have given me room in the room someone POO on the sink. And only good things is they have person called Ahmed who clean your room very nicely. Otherwise I wouldn’t go again because they don’t treat you nicely at reception or they don’t have great room view.

That was an incredible trip. Our family loved Charmillion with his AquaPark foe child, pool for us, near the sea. Foods are just very well. Every day room cleaning etc. All is perfect with their personnels

A brilliant atmosphere very helpful friendly staff. A wide variety of food and drinks. The grounds are maintained to a high standard and light up beautifully at night and safe to give kids a bit of freedom. The layout is done in a way where there's spaces to chill and relax or get involved in activities like the water slides or yoga.

All the people that works here are wonderful and the resort is very very beautiful. We stay in Charmillion Sea Life and our holiday week have been excellent. In the next years surely we came here again. Animation staff also have been very kindly and very happy to spend their time with us