DIOTEL

DIOTEL Reviews

DIOTEL

No.32 Zhujiang Road, Shantou, ChinaView Hotel Details
DIOTEL
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1 night

DIOTEL Guest Reviews

4.6/5
Very Good
2127 review
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All Reviews(2127)
Positive reviews(2076)
Reviews with photos/video(619)
Friendly front desk staff(358)
Classy environment(263)
Well designed(171)
Well decorated(105)
Tasty food(53)
Perfect for kids(43)
Close to train station(29)
Nice bathtub(13)
Negative reviews(51)
Anonymous User
Guestroom (Double bed)
Stayed in Dec 2023
Couples
1 review
4.5/5
Great
Posted on Dec 28, 2023
I truly had a good experience with this hotel. The hotel is very clean. Above all everyone was very friendly especially the front desk girl Nimo had an excellent attitude and gave us great tips on where to go for food and shopping. I would definitely stay there again.
Michelle
Stayed in Nov 2023
Solo travelers
12 review
3.7/5
Posted on Dec 2, 2023
Overall a good stay, the design using bamboo is rather creative and the service is great. It’s good that they have an e-butler service using wechat for international travellers, so you can contact them for any services required. They have a small gym and rooftop bar (which wasn’t opened when I’m there in the morning, but of course). Even though, I was a little disappointed that they don’t have coffee in the room and that they did not change my bed sheets even when there is a stain on it.
6/8
Response from Property: Dear guest, Thank you for your support and concern. We pay close attention to your comments and suggestions. We will seriously, actively and continuously improve the hotel facilities and services. Thank you again for your support and look forward to your next visit!
Anonymous User
Guestroom (Double bed)
Stayed in Nov 2023
Solo travelers
4 review
5.0/5
Outstanding
Posted on Nov 25, 2023
Very nice hotel and the staff very friendly.
JasonB52
Stayed in Dec 2023
Couples
7 review
4.7/5
Amazing
Posted on Jan 1, 2024
This hotel went above and beyond to make sure our stay on New Years was a successful and enjoyable stay! Thank you again to the front desk staff for everything. The room was amazing.
Response from Property: Distinguished guests,Thank you for your support and attention to Diotel. We pay close attention to your opinions and suggestions, and it is a great pity that we failed to get full marks this time. We will continue to improve the hotel services seriously and thank you again for your support.
Anonymous User
Guestroom (Double bed)
Stayed in Oct 2023
Couples
2 review
5.0/5
Outstanding
Posted on Nov 14, 2023
We’ve gotten a free upgrade to their suite room and the overall is super comfortable. Staff were friendly and location of the hotel is pretty good too. Would recommend to everyone
Response from Property: Dear guests,thank you for your support and attention to our hotel.Your appreciation is our greatest motivation. We will maintain excellent service and look forward to your next visit.
Guest User
Guestroom (Double bed)
Stayed in Mar 2024
Friends
3 review
5.0/5
Outstanding
Posted on Mar 3, 2024
Nimo's service is very good.
Po Yan
Guestroom (Double bed)
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 22, 2024
Good service
Guest User
Guestroom (2 beds)
Stayed in Apr 2024
Other
3 review
5.0/5
Outstanding
Posted on Apr 6, 2024
happy
Guest User
Guestroom (Double bed)
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 27, 2024
The hotel environment is very good. It is a bamboo theme. It is newly renovated. The facilities are good. The bathroom shower room meets my requirements. The staff Qianqian is very professional and enthusiastic. She sent me a lot of small restaurants where locals eat. It provided a lot of help for eating and drinking when I first came to Chaoshan for tourism. Haha, this foodie is so satisfied! ! DIY Chaoshan red peach cake handmade experience: It is very interesting. I experienced the food that every household in Chaoshan can make. The red peach cake filling is already prepared by the hotel chef. After the mold is pinched, it is steamed for 12 minutes. It is very delicious~
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Response from Property: Thank you for your support and attention to DIOTEL Chaoshan Hotel! Chaoshan is known as the "hometown of gourmet food". There are a variety of delicious foods around DIOTEL Chaoshan Hotel. You can stop and savor them carefully to appreciate their charm with a relaxed mood of vacation! Your appreciation is our greatest motivation. We will continue to provide enthusiastic service as always and sincerely look forward to your next visit!
Guest User
Guestroom (Double bed)
Stayed in Jun 2024
Family
3 review
5.0/5
Outstanding
Posted on Jun 9, 2024
We chose DIOTEL Chaoshan Hotel for the Dragon Boat Festival. The lady at the front desk was super nice. Not only did she upgrade the room type, she also prepared children's toiletries for the children. She was so thoughtful. The hotel facilities are very new, Xiaodu is also very smart. During the Dragon Boat Festival, they also specially prepared an activity to make Chaoshan red peach cake. It deserves a five-star rating!
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Response from Property: Your good comments and compliments will make DIO feel like spring breeze, and he will be in a good mood all day long. The joy you bring will also be passed on to every guest! We invite you to take a relaxing vacation mood, savor and immerse yourself in the unique charm of DIOTEL Chao Hotel! Your praise is our greatest motivation. We will continue to maintain our products and services as always, and sincerely look forward to your next visit!
Xiaotuzijiadexiaopangmiao
Guestroom (2 beds)
Stayed in May 2024
Friends
34 review
5.0/5
Outstanding
Posted on May 5, 2024
The hotel was built only a few years ago, and is relatively new overall. It is located on Zhujiang Road, next to Zhujiang Road Food Street, where the famous Xiyi Sweet Soup and Xiaowu Rice Noodle Rolls are both there, so you can go and eat them!!! The hotel is still a certain distance from the core tourist attractions, but the distance by taxi is acceptable to me. The hotel's service attitude is very good, there are free afternoon tea and performances, and sweet soup is delivered every night. The hotel has a very strong sense of service 👍 Recommend everyone to stay~
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6/8
Response from Property: Thank you for your support and attention to DIOTEL Chaoshan Hotel! Chaoshan is known as the "hometown of gourmet food". There are a variety of delicious foods around DIOTEL Chaoshan Hotel. You can stop and savor them with a relaxed mood on vacation and appreciate their charm! Your appreciation is our greatest motivation. We will continue to maintain our products and services as always, and sincerely look forward to your next visit!
Anonymous User
Boutique Room (Double bed)
Stayed in May 2024
Other
2 review
5.0/5
Outstanding
Posted on May 4, 2024
The hotel is very new, the hotel facilities are pretty good, the front desk waiter Nimo is super nice, enthusiastic and professional, and he also helped to upgrade the room.
Original TextTranslated by Google
Response from Property: Thank you for your support and attention to DIOTEL Chao Hotel! Thank you very much for your stay and praise! We are glad to bring you a wonderful time during your trip. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We sincerely look forward to your next visit!
Guest User
Guestroom (2 beds)
Stayed in May 2024
Family
7 review
5.0/5
Outstanding
Posted on May 3, 2024
It was a very satisfying experience. I liked staying in the hotel very much, especially Yingying at the front desk. The service attitude was excellent. She was a beautiful lady who was patient and very enthusiastic. The hotel also provided afternoon tea buffet, which was very satisfying. The room also provided thoughtful desserts, which was great. I will choose this hotel again next time I come.
Original TextTranslated by Google
6/7
Response from Property: Thank you for your support and attention to DIOTEL Chao Hotel! Promoting the concept of trendy life and realizing creative surprises and wishes for you is our service pursuit! I hope you will have an extraordinary experience every time you stay at DIOTEL Chao Hotel! Sincerely look forward to your next visit!
Guest User
Guestroom (Double bed)
Stayed in Apr 2024
Family
3 review
4.2/5
Very Good
Posted on Apr 25, 2024
The fitness room is small. Not much choice of food for breakfast. The room was big enough, comfortable and clean. The Qianhai staff are very enthusiastic about recommending Shantou’s delicious food and sightseeing guides, and the information is quite useful.
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Response from Property: Dear guest, we attach great importance to your questions. We deeply regret that we failed to find and solve your needs in time. The hotel will continuously improve its services and products to present a more and more perfect trendy hotel for guests!
AccSrd
Boutique Room (Double bed)
Stayed in Apr 2024
Solo travelers
17 review
5.0/5
Outstanding
Posted on Apr 14, 2024
The hotel is full of bamboo style elements, and the service attitude of Nimo at the front desk is also good. I upgraded to the Carnival Suite for free. The bathtub is very pleasing, and it can be seen that the design language is well implemented.
Original TextTranslated by Google