DIOTEL Hotel Reviews
DIOTEL Hotel
No.32 Zhujiang Road, Longhu District, Shantou, Guangdong, ChinaView Hotel Details
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DIOTEL Hotel Guest Reviews
4.7/5
Outstanding
2972 review
Verified reviewsLocation4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(2972)
Positive reviews(2913)
Reviews with photos/video(920)
Friendly front desk staff(499)
Classy environment(366)
Well designed(273)
Many amenities(187)
Well decorated(153)
Perfect for business trips(80)
Close to train station(74)
Nice bathtub(10)
Negative reviews(58)
Guest User
Guestroom (Double bed)
Stayed in Nov 2024
Family
10 review
Outstanding
Posted on Jan 5, 2025
We absolutely loved this beautiful hotel! The rooms are so beautifully decorated that it made us not want to leave. The hotel had a kueh-making activity for guests, and it was a lot of fun..
There are many shops and restaurants nearby, making it very convenient to stay here.
Response from Property: Dear guest, Thank you very much for giving our hotel such a high evaluation! We are glad to hear that you like the room decoration. We have been committed to creating a comfortable and attractive living environment for guests, so that every guest can feel at home. The Peach-shaped Kueh making activity you mentioned is carefully arranged by us to let guests have a better experience of local culture. We are glad that you participated in it and had a great time. We are looking forward to your next visit. Thank you again for your recognition!
A HENG
Trendy Ode Carnival Double Bed Room
Stayed in Nov 2024
Couples
7 review
Outstanding
Posted on Dec 8, 2024
Great hotel, both the facilities and the professionalism of the staff, is to be praised. Services at the front desk reception is excellent and the staff are attentive and strike to provide extra assistances to guest such as helping us to purchase a traditional gift from the local market and booking taxi for ud to the rail station upon check out. Services at the breakfast area can be improved to be more polite and attentive with smiles to match the front desk. Smiling and attentiveness will bring the hotel quality to the next level of a 5 star boutique hotel.
Response from Property: Thank you very much for your review; we are delighted to hear that you have given high praise to our facilities and the professionalism of our staff. The service at the front desk is indeed something we are proud of, and we will continue to strive to provide service that exceeds expectations.Regarding the feedback on the restaurant’s service with a smile, we have taken note and will take measures to improve. We recognize that smiling and attentive service are crucial to enhancing the quality of our hotel, and we will strengthen staff training to ensure that every employee serves our guests with greater politeness, thoughtfulness, and a smile.Once again, thank you for your suggestions. We look forward to providing you with an even more perfect experience in the future, working towards the standards you expect. DIOTEL Hotel wishes you a pleasant journey!
Guest User
Guestroom (Double bed)
Stayed in Dec 2024
Family
2 review
Outstanding
Posted on Jan 14, 2025
This hotel is lovely and conveniently located just 10 minutes by car from Shantou Station. With numerous restaurants and shops nearby, it’s an ideal place to stay.
Response from Property: 感謝您對DIOTEL潮酒店的支持和關注！ 同時也真誠感謝您對我們的喜愛和認可， 您記住了在這裏的美好時光讓我們心裏很感動，讓賓客享有美好入住體驗是我們義不容辭的責任， 能得到您的讚許我們深感榮幸， 同時我們也更有動力繼續前行， 衷心期待您的下一次光臨！
Joe-Lene
Trendy Elegance Bamboo Twin Room
Stayed in Nov 2024
Family
6 review
Outstanding
Posted on Dec 17, 2024
Awesome service. People are so nice. Hotel has nice facilities and nice activities for us ! Amazing amazing hotel
Response from Property: Thank you for your review! We’re thrilled to hear that you enjoyed our services. Our team works hard to ensure a pleasant and memorable experience for all our guests. Your kind words are greatly appreciated, and we look forward to welcoming you back for another stay!
Daryl
Trendy Elegance Bamboo Twin Room
Stayed in Nov 2024
Family
10 review
Outstanding
Posted on Jan 3, 2025
Great location, love the breakfast, especially teochew porridge and condiments. All round great rooms, amenities at a centralized location. Great value!
Response from Property: Thank you very much for your praise and positive review! We are delighted to know that you are satisfied with our location, breakfast, especially the Teochew porridge and side dishes. Additionally, we are pleased that our rooms and facilities have earned your recognition.We always strive to provide our guests with excellent service and a comfortable stay. We look forward to your next visit and we will do our utmost to offer you even better service!
Guest User
Trendy Elegance Bamboo Twin Room
Stayed in Nov 2024
Family
2 review
Very Good
Posted on Dec 28, 2024
I really like the location of the hotel as it was very near eateries, malls and the HSR station. Service staff were mostly very nice and helpful. Likely to go back when I next visit.
Response from Property: We truly appreciate your kind words! It's fantastic to know that our hotel's proximity to dining, shopping, and the HSR station met your needs effectively. We're also thrilled to hear that our service staff made a positive impression on you. Your likelihood to return is the best compliment we could receive. We'll be here, ready to provide you with another comfortable and enjoyable stay. Thank you again for your review, and we can't wait to see you on your next visit!
Anonymous User
Guestroom (Double bed)
Stayed in Nov 2023
Couples
1 review
Great
Posted on Dec 28, 2023
I truly had a good experience with this hotel. The hotel is very clean. Above all everyone was very friendly especially the front desk girl Nimo had an excellent attitude and gave us great tips on where to go for food and shopping. I would definitely stay there again.
Response from Property: 尊貴的賓客 您好， 此次居停沒有給您帶來滿意的體驗，我們深表歉意，為您的下一次蒞臨做好充分準備，也希望能為您創造更多美好的居停體驗。期待您的下次光臨!
Michelle
Chic Wind Double Bed Room
Stayed in Oct 2023
Solo travelers
12 review
Posted on Dec 2, 2023
Overall a good stay, the design using bamboo is rather creative and the service is great. It’s good that they have an e-butler service using wechat for international travellers, so you can contact them for any services required. They have a small gym and rooftop bar (which wasn’t opened when I’m there in the morning, but of course).
Even though, I was a little disappointed that they don’t have coffee in the room and that they did not change my bed sheets even when there is a stain on it.
6/8
Response from Property: Dear guest, Thank you for your support and concern. We pay close attention to your comments and suggestions. We will seriously, actively and continuously improve the hotel facilities and services. Thank you again for your support and look forward to your next visit!
Guest User
Trendy Elegance Exquisite Double Bed Room With Bamboo And Maple Decor
Stayed in Nov 2024
Couples
1 review
Outstanding
Posted on Dec 24, 2024
Very great. One of the best stay in China
Response from Property: Thank you for your review! We’re thrilled to hear that you enjoyed our services. Our team works hard to ensure a pleasant and memorable experience for all our guests. Your kind words are greatly appreciated, and we look forward to welcoming you back for another stay!
黄潮
Trendy Elegance Bamboo Twin Room
Stayed in Oct 2024
Family
29 review
Very Good
Posted on Nov 22, 2024
Out of my expectation but overalls satisfied.
Response from Property: Thank you for your review! We're delighted to hear that we exceeded your expectations and that you are overall satisfied with your stay. We strive to provide a memorable experience for all our guests.We look forward to welcoming you back and continuing to exceed your expectations in the future.
Anonymous User
Guestroom (Double bed)
Stayed in Oct 2023
Solo travelers
10 review
Outstanding
Posted on Nov 25, 2023
Very nice hotel and the staff very friendly.
Response from Property: 您的好評和讚美給小DIO如沐春風的感覺，一整天都會有好心情呢，您帶來的這份喜悦也會傳遞給到每一位客人！DIOTEL潮酒店的獨特魅力需要持一份輕鬆度假的心情，細細品味才能沉浸和領略哦！您的讚賞是我們最大的動力，我們將一如既往地保持出品和服務，衷心期待您的下一次光臨！
JasonB52
Trendy Ode Suite
Stayed in Nov 2023
Couples
9 review
Amazing
Posted on Jan 1, 2024
This hotel went above and beyond to make sure our stay on New Years was a successful and enjoyable stay! Thank you again to the front desk staff for everything. The room was amazing.
Response from Property: Distinguished guests,Thank you for your support and attention to Diotel. We pay close attention to your opinions and suggestions, and it is a great pity that we failed to get full marks this time. We will continue to improve the hotel services seriously and thank you again for your support.
Anonymous User
Guestroom (Double bed)
Stayed in Sep 2023
Couples
2 review
Outstanding
Posted on Nov 14, 2023
We’ve gotten a free upgrade to their suite room and the overall is super comfortable. Staff were friendly and location of the hotel is pretty good too. Would recommend to everyone
Response from Property: Dear guests，thank you for your support and attention to our hotel.Your appreciation is our greatest motivation. We will maintain excellent service and look forward to your next visit.
Guest User
Guestroom (Double bed)
Stayed in Feb 2024
Travel with friends
3 review
Outstanding
Posted on Mar 3, 2024
Nimo's service is very good.
Response from Property: 感謝您對DIOTEL潮酒店的支持和關注！提倡新潮式生活的理念，為您實現創意驚喜和願望是我們服務的追求！願您在DIOTEL潮酒店的每一次停留都能獲得非凡的體驗！衷心期待您的下一次光臨！
Phing
Trendy Elegance Bamboo Twin Room
Stayed in Oct 2024
Business travelers
4 review
Outstanding
Posted on Nov 18, 2024
Good hotel
Response from Property: 感謝您對DIOTEL潮酒店的支持和關注！ 非常感謝您的入住與讚賞！很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞， 也是我們進步的動力， 我們會繼續保持熱忱， 致力讓每一位賓客享有賓至如歸的入住感受， 衷心期待您的下一次光臨！