Guest User
October 7, 2023
A female front desk in the hotel opened my eyes. She looks a bit older, she is always there in the morning, and her service attitude is very poor. You are lucky to have her in the hotel 👍 It is necessary to have such a bad review for her, so I booked a high-end one on the first day The room was a standard room the next day. I didn’t want to move back and forth the next morning, so I told the little boy on night shift to pay extra to extend the stay in a superior room. The boy arranged the extension, and we went out to play, but at noon this woman I called at 12 o'clock and said it couldn't be operated. During the trip, we rushed back to the hotel to move our luggage and change rooms. The experience of our trip to Chaoshan was extremely bad. The woman at the front desk had a bad tone and attitude. She had no qualities that should be expected in the service industry. It is recommended that she be trained. Then take up the post again.
The hotel is directly opposite the hospital. It is very old. The old facilities are acceptable. However, the hygiene in the hotel room is extremely poor. There is a musty smell when you open the door. There are large areas of mold on the ceiling. It is like living in a basement. How dare you stay in a room like this? Open to guests? There are also cockroaches, if you like small animals, you can stay here😅
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