Yibisi Hotel in Shantou Small Park Reviews

The very best of understanding and supporting hotel ever! We're so impressed with service. We're on badly situation 26 JUL 2024 effected to 27 JUL 2024 (booking and check in date). Hotel's staffs seem know and understand the situation we have been at Chaozhou. They speak Teochew with my dad and give very warm welcome to us. Offer called taxi (Didi) and advance pay for us on round trip going anywhere. Best staffs hotel ever! 26 arrived at Chaozhou on 15:15 heavy rain! (Me and my mom & dad (both 78ys) can't walk to hotel (2 km away). Hire taxi by Didi, on queues! 3 hours; taxi still on queue and heavy rain. The water level rises! Citi gets flood! We stucked at airport bus drop off. Electricity went off. Everywhere getting dark except than street because street light on. Water stop to raise up at thigh deep. We have been on these situation all night with few breads and drinking water. 4 AM situation getting better, water at knee deep. 5 AM water at shin deep. 6 AM water at ankle deep. We found taxi so we hire taxi go to Yibisi in Shantou Small Park (reserve to stay here 2 nights).

The hotel that Ctrip booked before was temporarily under maintenance, so Ctrip arranged to change it to the Ibis Hotel, which is also near the small park. The hotel was newly renovated and opened. The lobby is simple, spacious, and decorated with characteristics. The service quality and attitude make you feel at home. There is free tea, and you can play poker in the lobby if you don't want to go out. Ctrip upgraded the suite for free. The room is spacious and clean, and the bed and pillow are also very comfortable. In short, I am very satisfied and will recommend it to my friends.

The service was very good. The receptionist at the front desk was very enthusiastic. After checking out, I found that I had left the charger behind. After the hotel notified me and confirmed it, they sent it back to me via SF Express. It was so considerate.

Facilities: complete Hygiene: clean and hygienic Environment: There is a small park nearby Service: Xiao Zheng at the front desk has very good service and will handle any problems promptly. Breakfast is great, delicious😋

The room was clean, the service was very good, and they gave the baby a small gift. They packed food to eat in the restaurant, and they were very polite to borrow the hotel's bowls and chopsticks. It was also the staff meal time, and they gave us barley soup to remove dampness, and we also ate the rice cake fried by the chef. The whole family had a very good experience. Every young lady at the front desk was very good, and they also gave the baby all kinds of snacks. It is also very convenient to eat, drink and play around. Hygiene: Hurry up Service: Very good!

Traveling with friends in Chaoshan, we chose to stay near the Shantou Park on our last night. This time we chose this hotel chain, but the waiter was very polite. The hotel room was relatively simple and clean. The room was not big and very quiet. Every detail showed professionalism and care. The pillow was very comfortable. My friend bought two before leaving. The location is even better. The park is right outside the door. In addition, the hotel is convenient for Shantou hostels and ferries. Whether it is the return airport or eating, everything is very convenient. I am very satisfied with this accommodation during this trip to Shantou

The room is quite spacious, the front desk service is very kind, and will give some pertinent suggestions. Although the hotel has electric cars to go out, it solves the convenience of our travel. The hotel is in the old city, and it is convenient to eat delicious food. The staff is very good. The lobby is also very large, giving people the feeling of a bar, very creative, and good. The hotel is very close to the hotel, about 500 meters away. We also took the square ferry. The front desk lady recommended that it is more beautiful in the afternoon and evening, and also recommended a lot of check-in points. Before booking the hotel, I compared many hotels. This one has many good reviews. After checking in, I found that it is indeed worthy of the name. Although the big bed has no sunlight, it is quiet, the hygiene is also good, and the sweat and wetness are separated, which meets my needs. The water pressure is very high. Shantou has been very hot these days, and you can take a comfortable hot shower. There are many pillars in the parking lot, but it is convenient, and there is help to guide. There is no parking lot in other hotels around. It is a satisfactory experience [snickering]

Environment: Very good stay experience, stylish room design, Sanitation: Clean and tidy Facilities: Very smart facilities, friendly induction night light, electric toilet, delivery robot. I really like their memory pillows, and I took one with me before leaving. The price is the same as online. The front desk lady also said that many guests like their pillows. Service: The service is great. They are all a group of very enthusiastic young people. Xiaotian, who received us, is gentle and attentive. When he saw that he was traveling with children, he sent a cool suit to the children. He has great problem-solving ability. The breakfast is rich and has local characteristics, and the service is proactive and friendly. Even the uncle in the parking lot will take the initiative to chat with us and recommend surrounding attractions. Although the parking lot is not friendly, the uncle's friendly service makes you forget this shortcoming.

The environment is good and close to tourist attractions. The service of Xiao Li and Xiao Zheng is very warm and good.

It's pretty good. The environment and services are in place. It's very close to the small park. There are a lot of restaurants nearby. It's also convenient to take a taxi to the high-speed rail station. Gifts were given to the children when they checked in and out. The children were very happy to get the gifts, especially the reception. Our staff, Xiao Li and Xiao Yu, are very nice. I will stay here again if I come to Shantou next time👍

The hotel is easy to find, has a parking lot, and the rooms are clean and have children's toothbrushes and slippers. It's close to a small park, just a 600-meter walk away. The hotel has a laundry room and a gym.

The room is clean, the service is comfortable and warm, and emergency medicines are complete. Special thanks to Xiao Li. He got a band-aid because his shoes were scratching his feet. He didn't tell the reason and made him even more nervous than us. Very considerate.

The hotel is very close to a small park. The service guys and girls at the hotel front desk were very polite and enthusiastic. They also provided cool and heat-proof bags. The breakfast rice rolls nearby are great. I tried the grass barley in the small park and it was great. It is recommended to stay in a hotel near Shantou Old Town.

The room is quite big and located near the small park, which is very convenient for traveling. We visited the small park for two days in a row. The hotel's laundry room is very convenient. The lady who checked in, Xiao Li, was very considerate and gave the child a breakfast coupon and anti-mosquito stickers. He also recommended delicious food to me which is great👍🏻