WV Light Luxury Homestay (Shantou High-speed Railway Station)

Stayed in two rooms for four nights and had a very, very bad experience. It is not recommended to travel with pets. 1. I chose this hotel-style apartment because it was pet-friendly. There are two rooms and three dogs. I also paid a separate cleaning fee when I checked in. No precautions were mentioned during check-in. There is no dog-walking notice in the community. The third day after check-in. While walking my dog, I was stopped by the property management staff with a very bad attitude, claiming that the community does not allow hotel-style apartments. During the dog walk, I yelled at two girls and forcibly blocked the freedom of movement of my companions. They also had physical contact and called the police. When the police arrived, they immediately actively provided help. The dog certificate and vaccinations proved that the dog was walked in a civilized manner and that children came to interact with the dogs during the leash. The hotel manager came late after the phone call. The manager on duty also claimed that the hotel had never paid property fees (later proved to be untrue). The police stated that the pet certificate procedures were complete and there were no warnings in the community. Dogs could be walked normally. The property did not play any role in regulating the property. When they checked out two days later, they claimed that the property staff were blocking the companions from "walking toward the garage." As a witness at the scene, he lied blatantly and was dissatisfied with the hotel's failure to coordinate and inform hotel guests. During the entire process, he never called in community surveillance to inquire about the cause and effect of the incident. He always excused the property management's behavior and gave feedback. Please feel free to leave negative comments. 2. Residents need to walk from the apartment to the front desk to get parking coupons and breakfast coupons every day. They call and ask the aunt to bring them to them when they are cleaning. The front desk refuses because the aunt has no time and claims that they will complain and they are sent to them immediately. 3. The towels in the hotel were dirty. I called the aunt on the spot to change them. Finally, I would like to say that the hotel is newly renovated and the facilities are OK, but the service attitude is really not flattering. It is not recommended for friends traveling with pets to stay. Please train your employees' basic literacy first and stop distorting the facts (the whole process is recorded) The video will not be posted in order not to infringe on personal privacy)

The area is large, but the bedroom is too small. Only one person can walk in the corridor. The service is average and they don't take the initiative to help guests with their luggage. We booked a serviced apartment, but they actually took us to the basement of the community. Bad review. There were too many people in the community renovating, and they were woken up by the renovation at 8 a.m. At noon, I wanted to tell the hotel that check-out would be postponed until after three o'clock and I wanted to take a rest, but I was woken up by the renovation again at two o'clock, and I was charged an hour's service fee.

離網紅路和景點略遠，但是好歹汕頭不大，自駕還是比較放便的，性價比比住星級酒店高。附近有很多美食店比龍眼南路的網紅店要好吃。

房間很大，超出預期，有洗衣機，免費停車，出行方便，周圍就有吃的，出行都很方便，到了汕頭，牛肉牛肉丸是必吃的

小區環境清幽，乾淨，大門和單元門禁都很不錯。房間很大，該有的都有，住起來還是不錯的，性價比也很高，不愧是我千挑萬選出來的，推薦

酒店很滿意，這次和家人四人入住，有兩間卧室，圖片基本和官網一致，面積有將近100平米，很舒服，內飾都是自動開關，一個衞生間且有點小，其他沒有缺點。 酒店步行50米就走電車充電樁，很方便，早飯有點差，是套餐沒得選，建議不用預訂含餐，畢竟來潮汕好吃的太多啦。