Guest User
April 12, 2024
I booked a twin room half a month in advance. First of all, I would like to thank the boss for upgrading the room to a family room. Then I want to talk about my experience of staying here for three days:
First of all, I originally booked this hotel because it had an oxygen supply machine, but on the day I checked in, there was an unknown liquid on the oxygen supply machine, and the oxygen suction tube used by the previous tenant was also not packed away in the drawer, and there was no new one. We contacted the boss and explained the reason for the oxygen tube. He said it was because there were too few aunties. I think this is not a reasonable reason for poor hygiene.
Secondly, there are a lot of holes in the sheets and quilt cover. I don’t know why in a B&B with more than 200 yuan, the bedding for both beds has to be torn, as shown in pictures 1 and 2. I don’t know what the scratches are on one of the pillows. Black stuff, because the owner of the B&B upgraded the room for us for free before, and there were only two of us, so we couldn’t use the blackened pillows. The hole wouldn’t affect our sleep anyway, so I didn’t contact the owner.
Third, we made a reservation for three days. I think your store has an airport pick-up service. When we came, we didn’t come by plane, so we didn’t ask the boss to pick us up. But when we left, I was thinking if he could drop us off. From the airport, the road from the B&B to the airport is about five kilometers, and it takes about fifteen minutes to drive. The boss told me sternly that the B&B did not have a drop-off service. He answered me in very official terms. Anyway, it was true that they did not offer a drop-off service. Service, but usually if you book a B&B for three days, the B&B owner will send us off to the airport. On the day of departure, I had already booked a taxi. When I saw the boss, he told me that the uncle driving the car had gone to pick up other guests and could not send us off. And so on, I just thought that the fifteen-minute journey might really delay the store's time.
All in all, Shangri-La is beautiful, but staying in this hotel was not that enjoyable. Please see the picture for the specific environment.
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