Wuxuan·Yunshangqinglu

I have never had such a bad B&B experience. When we checked in, we were told that one of the two rooms we had booked would be upgraded to a free room type. We were quite happy at the time. However, we found out on the second day that this was all a lie, because the ceiling of the room that had not been upgraded had a slanted ceiling and the lowest floor height. It's only 1.4 meters (actual measurement), and our parents didn't tell us right away that we were staying in this room. When booking a room, there was no picture on the website showing that the room type was this kind of defective loft. If we follow the merchant's statement, it means that the two rooms we originally booked were of this room type, and then they were upgraded to a normal room type?! And it's even more excessive! After reporting the problem to the merchant, they did not take any attitude to solve the problem: First, they said that they had just taken over the B&B, had not had time to update the photos on the booking website, and did not know much about the room situation (reading the comments, I found that a netizen in August 2023 I had the same experience, and the business owner used the same words, and even after a year, he claimed that he was the new owner of the B&B), and then said that he would discuss with the boss what to do (until we checked out on the third day, we didn’t get any feedback, and we were completely avoided. Not mentioning it, there is no attitude towards solving the problem). There are many other minor problems, such as the TV not working (it was not repaired after reporting the problem), the sofa was stained with blood, bottled water was not placed in the room (you have to ask for it yourself), and there was no cleaning (the merchant said that the cleaning lady didn't know how to do it) We took the initiative to clean the guest room because we were afraid that there would be valuables in the guest room and we wouldn’t like others to come in, but in fact we put a cleaning sign at the door, but no one came to clean it). The above are all very objective evaluations. I personally think that if the hardware conditions are not very good, you should have a good service attitude. If you don't have both, it will be a big problem.

Facilities: The hot water from the water pipe is extremely slow, and the water is small and pitiful Cleanliness: I stayed there for three days and it was not cleaned once. There were still corpses of big bugs and the sheets were dirty. It was extremely bad. Environment: Not good. There is a loud banging sound when sleeping in the middle of the night. There is no sound insulation, the air conditioner is not warm, and the disposable slippers are dirty. Service: No service at all Not worth the price