Feifan Hotel

Hotel is located right outside the old town, which is convenient if you have big luggage. Room is big with necessary amenities. Staff service is fantastic and responsive, they even bother to call an overseas line to confirm your arrival. However hotel needs some renovations as it's kind of old. Room lighting is dark, wires on the top cabinet are slightly exposed and spider web at the toilet corridor lighting's. Free to watch TV programs are very old.

My room in Feifan is going to be the highlight of the stay. It is large, spacious for family of 4. The second floor is definitely the cutest part. We really enjoy our stay here. The host also helped us with all travel related needs like ordering taxi, sending us chaffeur to tour the Napahai, bringing us luggage, as well as picking us up at the train station. One thing to add, I felt like a proper training for the reception would really elevate the overall "luxury" experience. The breakfast needs more depth, maybe ******* meal will make this more special. Kudos to the manager for sending us back to the train station. Notes for foreigner, try to get locals to phone the hotel number to inform them about your booking so they can have your wechat for convinience.

Feifan Hotel is conveniently located in Shangri La Old Town (Dukezong) and is fully accessible by car/taxi, which can drop you off right in front of the hotel. The hotel is tastefully decorated, paying homage to the town's Tibetan's roots, which is what makes the hotel very charming to me. The room itself is very clean comfortable to stay in, the amenities and kits provided are more than plentiful. The floors in front of the bathroom are also heated, which is very surprising (I wasn't expecting that). The loveliest aspect of my stay would have to be the kind hotel staff who were very helpful and welcoming to us starting from our arrival (the cups of warm tea was very relieving during the cold night). A couple of hotel staff members can converse in English, which was very helpful for us as we are foreign tourists. I appreciated the conversations I had with a staff member during breakfast about the various foods that was on offer. I also appreciated the little gift that was given to us when we checked out as the hotel staff seemed to notice that I did enjoyed several cups of butter tea during my breakfast and the help with arranging a car to transport us to the train station. Overall, I am very impressed with our stay here and would not hesitate at all to recommend anyone to stay here. It is worth it!

I am a frequent traveler internationally. It is clear to me that this hotel owner has excellent standards. From minute details like toiletries, the fluffy bedroom slippers, the luxurious towels & bathrobes, to the fine cotton bed linens, I dare say they are a 6-star quality boutique hotel. The staff is friendly & accomodative. There is also batista coffee at breakfast. Location wise, it is so convenient! 3min walk to the Dukezhong bell. I highly recommend this boutique hotel.

Very sweet girls behind the reception. Beautiful hotel.

Beautiful little hotel in a very convenient location in the old town, near a shop (that sells oxygen cans, drinks, snacks, etc) and restaurants. Warm welcome and friendly owners. Very personalised service which makes this hotel stand out. Nice breakfast to start the day. Comfortable rooms with thoughtful touches. Electric fire and underfloor heating. I would stay here again!