Shangri-La Balagezong Snow Mountain Star Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Shangri-La

Shangri-La Balagezong Snow Mountain Star Hotel

No.1 of 4-star Select Hotels in Balog Zon Shangri-la
200 meters southeast of Alpine Zizhi Rose Garden in Balagezong Scenic Area, Xinfu Village Committee, Barashe, Nixi Township, Shangri-La, Yunnan, China
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The Shangri-La Balagezong Snow Mountain Star Hotel is one of the newest hotels in Shangri-La, having opened in 2023. Show More
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hotel overview picture
Highlights
Ideal location
Airport pick-up available
Varied breakfast
Cozy rooms
Currency exchange
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Amenities
Priority airport pick-up
Luggage StorageFree
Currency Exchange
Languages Spoken at Front Desk
Priority airport drop-off
Taxi booking service
Restaurant
Private parkingFree
All Amenities
Property Description
The Shangri-La Balagezong Snow Mountain Star Hotel is one of the newest hotels in Shangri-La, having opened in 2023.
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4.7/5
Outstanding
Very good. Amazing location, amazing service! Highly recommend. We will be back
All 152 Reviews
Surroundings
Landmarks: Echo Wall High-Altitude Glass Skywalk
(250m)
Landmarks: Shambara Natural Pagoda
(400m)
Landmarks: Shangri-La Grand Canyon Balagezong Scenic Area - High-Altitude Glass Viewing Platform
(770m)
Landmarks: Shangri-La Balagezong Snow Mountain Ice Spring Wellness Manor
(1.2 km)
Landmarks: Balada Yong Pagoda
(1.4 km)
Landmarks: Balha Tibetan Cultural Experience Center (Balha Zhuoma Lhakang)
(1.5 km)
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Rooms

Guest Reviews

Services & Amenities

Policies

Snow Mountain Starry Panoramic Double Bed Room
6

Snow Mountain Starry Panoramic Double Bed Room

1 Queen bed
30m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Room Details
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Snow Mountain Starry Panoramic Terrace Suite
6

Snow Mountain Starry Panoramic Terrace Suite

Bedroom 1:1 Queen bed
45m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Room Details
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Snow Mountain Starry Panoramic Large Terrace Twin Quadruple Suite
8

Snow Mountain Starry Panoramic Large Terrace Twin Quadruple Suite

Bedroom 1:1 Queen bed ● Bedroom 2:1 Queen bed
75m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Room Details
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Snow Mountain Starry Panoramic Triple Family Suite
4

Snow Mountain Starry Panoramic Triple Family Suite

Bedroom 1:1 Single bed and 1 Queen bed
48m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Room Details
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Snow Mountain Starry Panoramic Twin Room
5

Snow Mountain Starry Panoramic Twin Room

2 Single bed
33m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Room Details
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Snow Mountain Starry Panoramic Exclusive Premier Suite
7

Snow Mountain Starry Panoramic Exclusive Premier Suite

Bedroom 1:1 Queen bed
64m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Room Details
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Snow Mountain Starry Panoramic Three-Bed Quadruple Family Suite
5

Snow Mountain Starry Panoramic Three-Bed Quadruple Family Suite

Bedroom 1:1 Queen bed ● Bedroom 2:2 Single bed
76m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Room Details
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Snow Mountain Starry Scenic Double Bed Room
6

Snow Mountain Starry Scenic Double Bed Room

1 Queen bed
30m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Room Details
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Snow Mountain Starry Panoramic Starry VIP Room
6

Snow Mountain Starry Panoramic Starry VIP Room

1 Queen bed
38m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Room Details
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Guest Reviews

4.7/5
Outstanding
152 reviews
Verified Reviews
  • Cleanliness4.6
  • Amenities4.5
  • Location4.9
  • Service4.6
Average for similar properties in Shangri-La
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 8, 2024
Pro: Room can see beautiful scenery. Very remote and breath taking view. This is what one pays for. Need to improve: Front desk service non-Existence, need training and improvements. We had a confirmed time with front desk for hotel staff /driver to take us to the designated scenic spots in the hotel vicinity. This was included as part of accommodation package. Late at night, front desk contacted and informed us that the previously agreed and confirmed starting time would have to be delayed by 1 hour, to ‘suit other guests’. Firstly, front desk previously confirmed scenic spot visits were one-to-one but was changed/combined with another big group of guests. Secondly, why was confirmed appointment time changed to suit other guests? We were guests too, and all guests must be treated equally. At the end, through our insistence, the original confirmed time was honoured by front desk, but our treatment by front desk staff is totally unacceptable
M‍a‍r‍i‍s‍s‍a
April 7, 2024
Location up high on the mountain. Only have hotel restaurants. My family and another couple friends were assigned rooms that are so cold (11 Deg C in early Apr) including the bed that our guide tried to contact the receptionist to help us adjust the heater. But no one came. So my husband has to personally climb approx. 50 stairs to go to the main lobby as there is no phone in the room. Someone came & tried to adjust it but he said that was the best he could do and asked us to wait for 10 min to see if the heater was working but it didn’t. I asked for a change of room. I have to climb the stairs to the assigned new room to check if the heater is warm. When all ok, then we moved our stuff. The rooms above the main building has different heater and is comfortably warm. Wasted 1.5 hrs of our rest time when we were so tired. Next the bed is hard but the pillows are too soft. Breakfast is just adequate but taste bland. They are helpful but difficult to contact them without physically climb stairs to meet them. In summary, you need a car and ability to climb stairs to stay here.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 28, 2023
Very good. Amazing location, amazing service! Highly recommend. We will be back
Z‍i‍z‍a‍i‍d‍a‍n‍g‍e
February 18, 2025
Because I like Balagzon, I stayed here for the third time. But I have to complain, I feel that the hotel management is not as good as before. First of all, the front desk staff is not familiar with the room. I said I want to upgrade to a room with a bathtub, and it would be best if I can pay for it for free. As a result, the front desk staff seemed to be confused about which rooms have bathtubs, and they didn't know which room type should be upgraded on Ctrip. The room is on the third floor. When I opened the door, I saw that this is a room with a bathtub! Last time I came to the front desk to help with the luggage, this time the front desk stood by and watched. The room was given a suite, but it was outrageous. It should be a parent-child suite with cartoon elements and a simple slide. The problem is that we didn't bring children. The bedroom floor heating and air conditioning temperature is above 25º, but the bathroom bathtub is in the outer room, there is no floor heating and no air conditioning, and it only relies on the bathroom heater on the bathtub. What do you think? In addition, the hygiene is not up to standard. The rubber strip between the toilets is half off, and there are long hairs beside the trash can. The breakfast is a nine-square grid with rice noodles, which is not in line with the five-star positioning. I understand that it is not easy to transport on the mountain, but the bread is such a long piece of plastic, the staff is too perfunctory! The scenery is as beautiful as ever, but sentiment cannot replace employee training.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 16, 2025
The scenery of Balagzong is very beautiful and it is really worth a visit. The room booking includes tickets for two people, coupons for zip line and rafting. We played both, so it is not expensive. There is also the option of adding pick-up and drop-off. When we arrive, they will recommend the tour route and arrange a car to pick us up. It is very convenient. Our route just happened to stagger with the flow of people, like a private place. Breakfast is also OK. It's a pity that the pagoda was closed due to snow. I will go there next time if I have the chance.
Original TextTranslation provided by Google
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
January 31, 2025
The hotel is deeply integrated into the nature of Shangri-La. It is not overly commercialized and has a very beautiful surrounding environment. The birds are singing in the mountains and the cicadas are chirping in the forest. The Gezong Snow Mountain can be seen from the hotel room, which is very suitable for travelers who like to integrate into nature and stay away from the hustle and bustle.
Original TextTranslation provided by Google
K‍o‍k‍S‍o‍o‍n
December 8, 2024
The hotel upgraded us to a large room with a balcony. You can watch the stars at night and watch the sunrise over Jinshan Mountain in the morning. The air conditioner in the room has heat and hot water for bathing. The breakfast is delicious. We live in the center of Shangri-La, and the hotel can arrange a pick-up to the city center. Balagzon is indeed worth a visit. It is recommended to stay at least one night to slowly experience the unique charm of Balagzon.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 15, 2024
It's really great to have such an environment on the mountain, the housekeeper is very enthusiastic, the driver is also very enthusiastic and enthusiastic, and I'm lucky to see the rafting project included in Rizhao Jinshan Hotel. I must go and play it. It's really special!
Original TextTranslation provided by Google
A‍N‍N‍A‍L‍I‍M‍9‍2‍9
November 21, 2024
Everything is good. Breakfast is also good. The front desk staff is also very nice. The hotel room is a bit old. I hope the mattress and quilt cover and hair dryer can be improved.
Original TextTranslation provided by Google

Services & Amenities

Restaurant
Children's Playground
Meeting Room
Multi-Function Room
Executive Lounge
Business Center
Chess/Cards Room
Café
Car Rental
Bar
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Activities
Cleaning Services
Facilities for Children
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
TypeChinese
StyleSet menu
Opening hours[Mon - Sun] 08:00-09:30 Open
HeightFee
Children under 1.2m in height
CNY 34.00 (approx. NZD 8.23) per person
Children over 1.2m in height
CNY 68.00 (approx. NZD 16.45) per person
Adult
Set menu:CNY 68.00 (approx. NZD 16.45) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2023
  • Number of Rooms: 37
The Shangri-La Balagezong Snow Mountain Star Hotel is one of the newest hotels in Shangri-La, having opened in 2023.

The nearby area boasts an abundance of attractions including Echo Wall High-Altitude Glass Skywalk, Balha Tibetan Cultural Experience Center (Balha Zhuoma Lhakang) and Shambara Natural Pagoda.

When guests have some time on their hands they can make use of the onsite facilities. This Shangri-La hotel provides parking on site.

Guests tell us the location of this hotel is fantastic. For guests traveling with families, this hotel is consistently one of the most popular choices.

Frequently Asked Questions

What are the check-in and check-out times at Shangri-La Balagezong Snow Mountain Star Hotel?

The check-in time at Shangri-La Balagezong Snow Mountain Star Hotel is 14:00 and the check-out time is 12:00.

Does Shangri-La Balagezong Snow Mountain Star Hotel have a swimming pool?

No, Shangri-La Balagezong Snow Mountain Star Hotel doesn't have a pool.

Are pets allowed at Shangri-La Balagezong Snow Mountain Star Hotel?

Unfortunately, pets are not allowed at Shangri-La Balagezong Snow Mountain Star Hotel.

Does Shangri-La Balagezong Snow Mountain Star Hotel provide breakfast?

Yes, guests at Shangri-La Balagezong Snow Mountain Star Hotel can enjoy breakfast during their stay. Breakfast option(s): Chinese.

How much does it cost to stay at Shangri-La Balagezong Snow Mountain Star Hotel?

Prices at Shangri-La Balagezong Snow Mountain Star Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the cancellation policy for Shangri-La Balagezong Snow Mountain Star Hotel?

The cancellation policy for Shangri-La Balagezong Snow Mountain Star Hotel varies depending on the type of room and booking conditions.

About This Property

Average Price FromNZD674
Hotel Star Rating4