Shangri-La Balagezong Snow Mountain Star Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Shangri-La
Shangri-La Balagezong Snow Mountain Star Hotel
No.18 of 4-star Select Hotels in Shangri-La
200 meters southeast of Alpine Zizhi Rose Garden in Balagezong Scenic Area, Xinfu Village Committee, Barashe, Nixi Township, Shangri-La, Yunnan, China
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The Shangri-La Balagezong Snow Mountain Star Hotel is a great choice for guests looking for accommodation in Shangri-La, having been recently opened in 2023. Show More
We Price Match
Last booked 3 hrs ago
Highlights
Airport pick-up available
Ideal location
Varied breakfast
Free parking
Cozy roomsShow More
Amenities
Hiking
Executive Lounge
Private ParkingFree
Priority airport pick-up
24-Hour Front Desk
Luggage StorageFree
Bar
Library
All Amenities
Property Description
The Shangri-La Balagezong Snow Mountain Star Hotel is a great choice for guests looking for accommodation in Shangri-La, having been recently opened in 2023.
Show More
4.7/5
OutstandingVery good. Amazing location, amazing service! Highly recommend. We will be back
All 148 Reviews
Surroundings
Landmarks: Echo Wall High-Altitude Glass Skywalk
(250m)
Landmarks: Shambara Natural Pagoda
(400m)
Landmarks: Shangri-La Grand Canyon Balagezong Scenic Area - High-Altitude Glass Viewing Platform
(770m)
Landmarks: Shangri-La Balagezong Snow Mountain Ice Spring Wellness Manor
(1.2 km)
Landmarks: Balada Yong Pagoda
(1.4 km)
Landmarks: Balha Tibetan Cultural Experience Center (Balha Zhuoma Lhakang)
(1.5 km)
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Rooms
Guest Reviews
Services & Amenities
Policies
6
Snow Mountain Starry Panoramic Double Bed Room
1 Queen bed
30m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
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6
Snow Mountain Starry Panoramic Terrace Suite
Bedroom 1:1 Queen bed
45m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Check Availability
8
Snow Mountain Starry Panoramic Large Terrace Twin Quadruple Suite
Bedroom 1:1 Queen bed ● Bedroom 2:1 Queen bed
75m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Check Availability
4
Snow Mountain Starry Panoramic Triple Family Suite
Bedroom 1:1 Single bed and 1 Queen bed
48m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Check Availability
5
Snow Mountain Starry Panoramic Twin Room
2 Single bed
33m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Check Availability
7
Snow Mountain Starry Panoramic Exclusive Premier Suite
Bedroom 1:1 Queen bed
64m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Check Availability
5
Snow Mountain Starry Panoramic Three-Bed Quadruple Family Suite
Bedroom 1:1 Queen bed ● Bedroom 2:2 Single bed
76m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Check Availability
6
Snow Mountain Starry Scenic Double Bed Room
1 Queen bed
30m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Check Availability
6
Snow Mountain Starry Panoramic Starry VIP Room
1 Queen bed
38m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Check Availability
Hide Room Types
Guest Reviews
4.7/5
Outstanding
148 reviews
Verified Reviews- Cleanliness4.7
- Amenities4.7
- Location4.8
- Service4.7
Average for similar properties in Shangri-La
Guest User
June 8, 2024
Pro: Room can see beautiful scenery. Very remote and breath taking view. This is what one pays for.
Need to improve: Front desk service non-Existence, need training and improvements.
We had a confirmed time with front desk for hotel staff /driver to take us to the designated scenic spots in the hotel vicinity. This was included as part of accommodation package. Late at night, front desk contacted and informed us that the previously agreed and confirmed starting time would have to be delayed by 1 hour, to ‘suit other guests’.
Firstly, front desk previously confirmed scenic spot visits were one-to-one but was changed/combined with another big group of guests. Secondly, why was confirmed appointment time changed to suit other guests? We were guests too, and all guests must be treated equally. At the end, through our insistence, the original confirmed time was honoured by front desk, but our treatment by front desk staff is totally unacceptable
Marissa
April 7, 2024
Location up high on the mountain. Only have hotel restaurants.
My family and another couple friends were assigned rooms that are so cold (11 Deg C in early Apr) including the bed that our guide tried to contact the receptionist to help us adjust the heater. But no one came. So my husband has to personally climb approx. 50 stairs to go to the main lobby as there is no phone in the room. Someone came & tried to adjust it but he said that was the best he could do and asked us to wait for 10 min to see if the heater was working but it didn’t. I asked for a change of room. I have to climb the stairs to the assigned new room to check if the heater is warm. When all ok, then we moved our stuff. The rooms above the main building has different heater and is comfortably warm. Wasted 1.5 hrs of our rest time when we were so tired. Next the bed is hard but the pillows are too soft. Breakfast is just adequate but taste bland.
They are helpful but difficult to contact them without physically climb stairs to meet them.
In summary, you need a car and ability to climb stairs to stay here.
Guest User
December 28, 2023
Very good. Amazing location, amazing service! Highly recommend. We will be back
KokSoon
December 8, 2024
The hotel upgraded us to a large room with a balcony. You can watch the stars at night and watch the sunrise over Jinshan Mountain in the morning.
The air conditioner in the room has heat and hot water for bathing. The breakfast is delicious.
We live in the center of Shangri-La, and the hotel can arrange a pick-up to the city center.
Balagzon is indeed worth a visit. It is recommended to stay at least one night to slowly experience the unique charm of Balagzon.
Original TextTranslation provided by Google
Guest User
November 15, 2024
It's really great to have such an environment on the mountain, the housekeeper is very enthusiastic, the driver is also very enthusiastic and enthusiastic, and I'm lucky to see the rafting project included in Rizhao Jinshan Hotel. I must go and play it. It's really special!
Original TextTranslation provided by Google
ANNALIM929
November 21, 2024
Everything is good. Breakfast is also good. The front desk staff is also very nice. The hotel room is a bit old. I hope the mattress and quilt cover and hair dryer can be improved.
Original TextTranslation provided by Google
Anonymous User
November 1, 2024
The three hotels are actually together, so if there are free rooms in the hotels, they can be transferred to each other. The advantage of living in a scenic area is that you can take your time and don't have to rush.
Original TextTranslation provided by Google
Guest User
October 19, 2024
The rooms are spacious, clean and high-quality. The housekeeper service is even more considerate and thoughtful, tailoring the tour route and key points of Balagezong for each tourist. There are not many tourists in the scenic area, which further reflects the tranquility of Bala Village.
Original TextTranslation provided by Google
Nanyan-L
October 11, 2024
The hotel was not newly renovated in 2023. It is basically the same as the other two. The equipment is a bit old. The room is cold. The faucet pipe is loose. The floor squeaks. The phone line at the bedside is still cut. But I still can't bear to give you a bad review.
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Hiking
Off-site
Executive Lounge
Private Parking
Free
Priority airport pick-up
Additional charge
24-Hour Front Desk
Luggage Storage
Free
Bar
Library
Tea Room
Chess/Cards Room
Restaurant
Café
KTV
Priority airport drop-off
Additional charge
Taxi booking service
Car Rental
Currency Exchange
Meeting Room
Additional charge
Business Center
Secretarial Services
Multi-Function Room
Children's Playground
Wake-Up Call
Wi-Fi in Public Areas
Free
Guest Laundry
Executive Lounge
Bar
Restaurant
Café
Meeting Room
Multi-Function Room
Children's Playground
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private Parking
Free
Valet Parking
Free
Transportation
Taxi booking service
Airport shuttle pick-up
Additional charge
Priority airport pick-up
Additional charge
Car Rental
Shuttle Bus Service
Additional charge
Airport shuttle drop-off
Additional charge
Priority airport drop-off
Additional charge
Public Transport Tickets Available
Front Desk Services
Currency Exchange
Tour/Ticket Service
Front Desk Safe
Porter/Bellhop
Luggage Storage
Free
Wake-Up Call
Concierge Service
VIP Check-In Service
24-Hour Front Desk
Express Check-In and Check-Out
Lockers Available
Host Welcome Service
Electronic Identification Registration
Languages Spoken
English
Chinese
Food & Drink
Café
Bar
Room Service
Lobby Bar
Snack Bar
Kiosk/ Convenience Store
Health & Wellness
Hiking
Off-site
Activities
KTV
Chess/Cards Room
Tea Room
Game Room
Private Theatre
Eco Tours
Off-site
Public Areas
Shopping Mall
Barbecue
ATM
Smoking Area
Library
Gift Shop
Public Audio System
Non-Smoking Floor
Executive Floor
Executive Lounge
Water Purifier
Humidifier
Vending Machine
Garden
Outdoor Furniture
Cleaning Services
Laundry Service (On-Site)
Additional charge
Ironing Service
Laundry Service (Off-Site)
Laundry Detergent
Clothes Steamer
Guest Laundry
Facilities for Children
Children's Playground
Children's Slippers
Children's Bathrobe
Kids' Toothbrush
Children's Toys
Books or Audio/Video Products for Children
Business Services
Meeting Room
Additional charge
Business Center
Postal Service
Fax/Copying Service
Free
Wedding Service
Multi-Function Room
Secretarial Services
Audio Visual Equipment
Coworking Spaces
Safety & Security
CCTV In Public Areas
First-Aid Kit
Fire Alarm
Access Control System
Fire Extinguisher
Smoke Detector
Security Alarm
Security Personnel
Carbon Monoxide Alarm
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
TypeChinese
StyleSet menu
Opening hours[Mon - Sun] 08:00-09:30 Open
| Height | Fee |
|---|---|
Children under 1.2m in height | CNY 34.00 (approx. €4.54) per person |
Children over 1.2m in height | CNY 68.00 (approx. €9.07) per person |
Adult | Set menu:CNY 68.00 (approx. €9.07) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 2023
- Number of Rooms: 37
The Shangri-La Balagezong Snow Mountain Star Hotel is a great choice for guests looking for accommodation in Shangri-La, having been recently opened in 2023.
This hotel is located near many of Shangri-La's attractions including Echo Wall High-Altitude Glass Skywalk, Balha Tibetan Cultural Experience Center (Balha Zhuoma Lhakang) and Shambara Natural Pagoda.
At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. For those driving themselves, parking is provided on site.
Guests tell us the location of this hotel is fantastic. This hotel is particularly popular with those traveling with families.
This hotel is located near many of Shangri-La's attractions including Echo Wall High-Altitude Glass Skywalk, Balha Tibetan Cultural Experience Center (Balha Zhuoma Lhakang) and Shambara Natural Pagoda.
At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. For those driving themselves, parking is provided on site.
Guests tell us the location of this hotel is fantastic. This hotel is particularly popular with those traveling with families.