Family-friendly Hotels in Shangri-La

Really nice hotel, quite Chinese style . Clean and calm. Not too far from old town. breakfast is written in Chinese , so have a guess sometimes :)

I stayed in the suite at this hotel. It was a great and very comfortable stay. Everything about the suite was elegant and built for comfort. The hotel has a restaurant that makes delicious Yunnan inspired dishes. The yak stew and the potato dishes were especially good. The staff was nice and friendly although language presented a barrier. (Thankfully there are translation apps.). The pool was a little weird though. It's presented more like a pond in the middle of the hotel rooms. There seems to be only one access point to the pool and there is zero seating. Its rimmed by plants and trees. Very strange. But thats the only criticism of the hotel. Everything else meets and exceeds expectations of a hotel. And its within walking distance of the old town.

The hotel is located 1 km from the ancient town and is a 10-15 minute drive to the train station. The room was comfortable, and the water pressure and heater worked perfectly. The Wi-Fi was very stable as well. (For foreigners, do bear in mind, if you connect to hotel wifi, you would need to connect to VPN in order to use WhatsApp, IG or Youtube) This is a 9-year-old property, so there are some flaws that can be improved, but that is understandable. My only feedback is about the F&B restaurant; they only have one all-day dining option. Breakfast was alright, with more of a local selection. I stayed for two nights. On the first day, there was staff available to help me and serve my cafe latte order. However, on the second day, I did not see any staff on standby, so I had to make my own cafe latte (I had to froth the milk), which I found awkward. I wish the staff were more well trained, but I understand it is low season and the hotel probably hired part-timers for service. The best highlight of my stay was meeting a lady named Rose He, who is part of the guest services team (i think). She made recommendations on where to go and even found us a local driver to take us around. She was extremely kind and polite. We exchanged WeChat information, and she texted me when the weather turned cold or rainy. She also helped us to arrange complimentary transportation to the train station. It felt personalized. Shangri-La, if you are reading this, I believe she deserves a token of appreciation. She is the true star and a great example of “hospitality.” Overall, we were happy with our stay. Thank you.

The hotel is very strategically located at one of the most scenic area of NapaSea, and is very clean, well kept. The counter service is great too, they even upgraded our rooms to a bigger, scenic room for free!!! And, they provided free shuttle service from the railway station (or can claim back from them by showing the bill). The room itself, has heating service, oxygen supply, and is super roomy and clean. A thumbs up for them!!! ---Traveller from: Malaysia 酒店位置很好，前台帅哥小哥哥还帮我们免费升级了更大更美的房间，行李也是帮我们抬上楼下楼的。丝滑入住！！！打车去古城也不难，因为选择住这里就是风景实在是太美了！！！酒店外就是石卡路，还有遍野的小花、草原、蓝天白云、牛羊成群。性价比高，服务好，前台小哥哥小姐姐都很好。非常值得推荐的一家！！！

The Yachajiao Manor was truly exceptional. We stayed here after hiking the first part of Tiger Leaping Gorge. The room was beautiful and modern. The heated floors kept the room at the perfect temperature in the cold winter. The bathroom had a very fancy toilet and shower with hot water 24 hours. The beds were super comfortable. The deck had a bathtub on it where the view was private and so beautiful. You could see all the stars at night and it was very peaceful. We ate dinner here and the food was wonderful, though we had read different. It was just right after a hike. The next day they offered a simple breakfast that also was super filling for our day 2 hike. I highly recommend this place. It was a treat in the middle of a long hike.

It's great, I recommend staying here, the boss has a very nice voice and nice people, 😁 Facilities: floor heating, bathroom, facilities are ok Hygiene: Very good. During the Spring Festival, there are a lot of tourists. When checking in, although there are many people, the hygiene is not fooled. The linen is changed room by room, very responsible Service: There is nothing to say about the service, it is very good, the boss is also nice, and the big golden retriever is also very good Environment: The overall environment is very good, warm and romantic, wooden structure, ******* tatami mats, the environment in the inns around the ancient city is relatively good

Loved our stay at Arro Khampa and would surely come back! Our room was beautifully furnished, with unbeatable views of the central temples of Shangri La’s old town right out of our window on the second floor. Some of the members of staff can communicate pretty well in English, which was perfect to be able to schedule day trips around the region (which is stunning) and organise pick-ups to and from the railway station. Only ‘but’ to note was the quality of the included breakfast, which felt a bit subpar in comparison to pretty much everything else in this wonderful boutique hotel. Otherwise all fantastic!

It is about 100 meters away from the north gate of Dukezong Ancient City. The location is very convenient. The facilities are good overall. The space is a bit small. The breakfast is a buffet. Many hotel guests eat in the lobby on the underground first floor. It is quite satisfactory.

The hotel is located near the ancient city, and it is very convenient to get to the ancient city. The hotel is antique and beautiful in ******* style. There is a heater in the room, which will be turned on in advance. There will be a little reaction after arrival. The room is oxygen-supplied and it is very comfortable in the room. Because my mother had severe altitude sickness in the early morning, I contacted the hotel housekeeper and came to the room as soon as possible to drive his own car to help me send my mother to the hospital. I was very touched by the various assistance in the hospital. After returning from the hospital, they sent us to the room. In the morning, they saw that we did not get up and left breakfast for us, and helped to send it to the room. It was very heartwarming. Thank you 🙏🙏, the housekeeper also sent fruit snacks. The service was very good.

When we first arrived at the homestay, one of the brother hurriedly came out to carry our luggage in. The check-in process was smooth and done swiftly. Thereafter they even helped us to carry our luggages up to our rooms as we stayed at level 2. The room was spacious and clean, with heater and oxygen tank for us just in case we may need it due to the high altitude. The dog there was so cute and size a huge size! Breakfast was decent as it’s their traditional Mixian and they also served drinks like Coffee and Soya Bean too. Overall a good stay and we enjoyed ourselves very much.