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"The hotel's front desk service is enthusiastic and greets guests with a good attitude every time they pass by. The hotel is decorated in a grand style, and the room layout is reasonable, clean and hygienic. The room service staff are very attentive and even help guests with laundry. This is the first time I have encountered this during such a long business trip. In addition, a plate of fruit breakfast is provided every night. It is clean and hygienic and has many varieties. The surrounding environment is very beautiful. It is close to Danjiang Park, with convenient transportation and convenient parking. It is the first choice for business trips and accommodation. I will consider staying at this hotel next time!"

"A very satisfying stay experience. The room is clean and tidy, especially the view outside the floor-to-ceiling windows is particularly beautiful. The mountains in the distance and the fountain nearby are all beautiful. The breakfast has a variety of varieties, the taste is pure, and it feels like a very formal chef's craftsmanship! All in all, I am very satisfied and will definitely come again if I have the chance! It’s a pity that I didn’t take any pictures, what a pity!"

"I am very happy to be able to share my positive reviews about this hotel here. First of all I would like to say that the location of the hotel is conveniently located in the city center opposite Wanda Plaza. From the moment I arrived I felt the hospitality of the hotel staff. Enthusiastic and professional. The room I stayed in was also very spacious and comfortable. The bed was very comfortable and the hygiene was very clean. Thank you very much to the cleaning lady for her warm and thoughtful service. When I checked out, I left my watch in the room. The cleaning lady caught up to the elevator in time and there was another How many people can make money without losing money? But an ordinary employee in their hotel did it. Her behavior reflected the employee's honesty, integrity and sense of responsibility, and also demonstrated the hotel's noble quality and moral quality. In addition the breakfast was very rich with a wide variety of choices from traditional breakfast items to a variety of fruits and vegetables and the quality of the food was very fresh. Worth recommending."

"During the National Day holiday, I decided to take my family to Shangluo for a visit. I saw that this hotel had a relatively high rating on the reviews, so when I went there I found that it was branded as a Starway Hotel. The hotel is not in the city center and there are no restaurants nearby. We can only drive to Wanda to eat. I booked a river view room. The room was quite large and had a small balcony, but there was a strange smell as soon as I entered. It took a long time to ventilate the room before it got better. There is a small park next to the hotel where you can see the Danjiang River. The overall facilities are too old and should be renovated. The sinks are full of mold, the hardware in the bathroom has signs of rust, the carpet is dirty, and the paint on the door is peeling off. Sorry, the procedure for using the shower in the bathroom is too complicated. The most speechless thing was that there was a KTV in the hotel, and there was a man crying and howling at around 9 o'clock until the middle of the night. I didn't sleep well all night, so I decided to check out the next day. What satisfied me most was the breakfast in the hotel, which was very rich and the night view was not bad."

"Title: [Hotel Name] - Great Experience beyond Expectations The location of the hotel is very convenient, the surrounding traffic is convenient, and the travel is very easy. The room was clean and tidy, warm and comfortable. The bedding is soft and makes people sleep well. The facilities are complete and all kinds of daily necessities are available. Hotel service is impeccable. The staff is warm and friendly and the service is thoughtful and meticulous. Any needs can be met in time. In short, highly recommend this hotel! Will choose here next time."

"Traveling to the local area, the price is affordable, the room is clean and tidy, the service is good, the hotel has its own parking lot. It is convenient to eat around and the room air conditioning is great. You can also self-service laundry, the room has a special tea table, you can make Kung Fu tea"

"It is the first five-star hotel in Shangluo. The hardware facilities can be seen with the naked eye, and the service is not up to par. First of all, when checking in, we were not told which elevator could reach the room, and we had to find it ourselves. We parked at the door, and several cars blocked us inside. We couldn't contact other vehicles. Why didn't you leave a phone number when you parked? What is the security guard at the door for? The most outrageous thing is that the child took a bath at night, and the water was warm and not hot at all. I called the guest service, and the engineering department came and said that because I lived on a high floor, the bath water needed to be put in for more than 10 minutes before it could be hot. As a result, the child took a bath with warm water for almost 20 minutes, and the water was getting colder and colder. I was really speechless. I spent a lot of money, but the bath was cold. The next day, the child had a runny nose. There was also breakfast on the second day. The staff was obviously not enough. There was no yogurt and no one replenished it. No one collected the plates in time. No one came to ask you what you want to drink, and no one came to serve you. As a result, I saw two service staff looking at their phones next to them. There was nothing to do. There were no children's dining chairs or tableware. And for breakfast on the second day, it was obviously not staffed enough. No one replenished the yogurt when it was gone, and no one collected the plates in time. No one came to ask you what you want to drink, and no one came to serve you. As a result, I saw two service staff looking at their mobile phones. They were so bored. There were children's dining chairs and tableware but no children's disposable bibs, which is really incomprehensible. In short, I feel that it doesn't matter where the five-star hotel is opened. What matters is that the service downgrades along with the city. It's awesome!"

"The room is large, the bed and pillows are very comfortable, the hygiene is very clean, the bath water is very good, the water pressure is very comfortable, the surrounding environment is beautiful, the transportation is convenient, free parking, the breakfast is delicious, the scenery outside the hotel in the morning is beautiful"

"The room is spacious and bright, with complete facilities and new facilities The overall feeling in the hotel is very refreshing Laundry facilities are complete, convenient and clean Breakfast was great, with local specialties Service staff are enthusiastic and proactive Respond to requests Very good stay experience The parking lot is in the hotel courtyard, which is convenient Opposite is the restaurant with the best local characteristics, Shangshan celebrity chef"

"The City Garden Hotel is really a hotel that makes people feel at home! The room was clean and tidy, the bed was soft and comfortable, and the water pressure in the bathroom was sufficient. The hotel staff Xiao Wang Xiaoqi was very enthusiastic and helped solve many of my problems. The location is also very good, there are many restaurants and convenience stores nearby, very convenient!"