Travelers Reviews of Shanghai Hotels

Sofitel Shanghai North Bund
4.7/54993 Reviews
North Sichuan Road Commercial Area
We had an extremely comfortable stay at the Sofitel. The hotel is new, clean and modern, with spacious rooms and very comfortable beds. We slept well every night. Most importantly, service has been fantastic. We were checked in by Fiona at the front desk who gave us her Wechat where we could communicate our needs throughout our stay. She would check in once a day to see how we were and if we needed anything from housekeeping. Not only that, she also helped us call for reservations as we did not have a China phone number. It was almost like having a private concierge which is a service many hotels do not provide. Finally, she helped us arrange a late check-out that gave us ample time to relax before heading to the airport to catch our flight. The staff were also eager to help with luggage, taking it all the way up to our room when checking in and lifting it into our taxi when leaving. The hotel was great and I would highly recommend this hotel just for the service alone. Thank you for the relaxing stay and incredible service Fiona and Sofitel team. (I forgot to take more photos 😅😅 but I meant every word)
Sofitel Shanghai Hongqiao
4.8/56137 Reviews
Hongqiao Airport/National Exhibition and Convention Center
## Amazing Stay at Sofitel Shanghai My stay at Sofitel Shanghai was fantastic, and Ellie, my ‘butler’, made it even better. She was always quick to help, whether it was fixing a small room issue or giving recommendations for dinner. Her kindness and efficiency stood out. The hotel itself is beautiful, with spacious rooms, a great gym, and a relaxing pool. The breakfast was a highlight—so many options, from fresh pastries to local dishes. Every staff member was friendly and welcoming, always ready with a smile. I’d definitely stay here again—thanks to Ellie and the team for such a great experience!

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