Popular Kempinski Hotels in Shanghai

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Top rated hotels in Shanghai

Grand Kempinski Hotel Shanghai

Grand Kempinski Hotel Shanghai

4.6/55897 Reviews
Lujiazui Area
amazing friendly staff, very welcoming and friendly, very happy with anniversary gifts received by the hotel and free room upgrade! facilities were generally pretty good, only issues were with the requirement for swimming caps in the swimming pool which i havent really seen elsewhere, and the toilets in the mens changing room were v dirty. apart from that, i would definitely stay here again, the room was amazing with a great view of the river and tv tower from the pool, and a pretty decent breakfast selection
Kempinski The One Suites Hotel Shanghai Downtown

Kempinski The One Suites Hotel Shanghai Downtown

4.5/51570 Reviews
Jing'an District/West Nanjing Road
Here’s a polished version of your review based on the points you provided: Review: I’ve stayed at this hotel before and always had a positive experience. The staff are consistently polite and attentive, and the suite I stayed in this time was no exception—it was luxurious and offered a fantastic view. However, I did encounter a few issues during this stay that could have been avoided with better attention to detail. First, the gym was under construction until mid-November, which was not disclosed when I made my reservation. Had I known this, I would have chosen a different hotel. Additionally, the pillows in my room had a strong, unpleasant odor. Even after changing the pillowcases, the smell persisted. Thankfully, I was able to find one pillow without the odor, which I used for the duration of my stay, but this issue really impacted my comfort. Lastly, for those sensitive to noise, I would not recommend this hotel. The cleaners were quite loud while working, and the room insulation is poor, allowing you to hear everything happening around you. For a hotel in this price range, I expected better soundproofing solutions. While the service and room quality are typically excellent, I believe these issues should be addressed to provide a better experience

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