Hotels Near Juyou Garden Fish Pond in Shanghai
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Chongming Island, Changxing Island, Hengsha Island | 0.44km from Juyou Garden Fish Pond
Price from
NZD 97
per night
Chongming Island, Changxing Island, Hengsha Island | 1.69km from Juyou Garden Fish Pond
酒店環境整潔乾淨，房屋佈局大方典雅，設施齊全，客服服務阿姨細心周到，前台客服熱情大方，給我的感覺就是很開心！價格也不是很貴，值得一提的是停車場都有，飯菜也很美味，下次和朋友出去玩還會選擇這裏！
GGuest User 2024.07.30
酒店環境整潔乾淨，房屋佈局大方典雅，設施齊全，客服服務阿姨細心周到，前台客服熱情大方，給我的感覺就是很開心！價格也不是很貴，值得一提的是停車場都有，飯菜也很美味，下次和朋友出去玩還會選擇這裏！
Outstanding
21 review
4.7/5
Price from
NZD 57
per night
Chongming Island, Changxing Island, Hengsha Island | 5.64km from Juyou Garden Fish Pond
The environment of this hotel is very good and the front desk service is very warm. I really like this hotel to be clean and the room is spacious and comfortable. Awesome to come back next time.
GGuest User 2024.09.14
The environment of this hotel is very good and the front desk service is very warm. I really like this hotel to be clean and the room is spacious and comfortable. Awesome to come back next time.
Outstanding
35 review
4.8/5
Price from
NZD 39
per night
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Chongming Island, Changxing Island, Hengsha Island | 7.55km from Juyou Garden Fish Pond
The Shanghai Yuanshe Xiaozhu Homestay is an ideal spot for travelers wanting to discover the city. The Shanghai Yuanshe Xiaozhu Homestay is an ideal choice for travelers who want to take in the sights and sounds of Shanghai. The hotel is located approximately 36km from Shanghai Pudong International Airport and 40km from Shanghai Railway Station. This hotel is located near many of Shanghai's attractions including Qianxiaoju Chuangyi Farm, Changxing Island and Changxing Island Country Park. After a long day of sightseeing, guests can retire to the comfort of the hotel. For those driving themselves, parking is provided on site. Guests tell us the location of this hotel is fantastic. This hotel is a popular accommodation for guests traveling with families.
GGuest User 2023.04.02
I stay here every weekend. There are not many hotels to choose from in Changxing Island, and there are even fewer large and clean rooms with good environment. The environment of Yuanshe is good. It is a good place for walking with children. You can ride a bicycle, blow bubbles, feed ducks and catch small fish (you cannot use fishing nets). There are many children, and nearby residents are walking here.
The rooms are divided into lake view and circular view. There is a terrace with leisure chairs outside the lake view room, which is nice to enjoy the breeze and watch the sunset. Courtyard view rooms actually don't have much of a view, there is a parking lot outside, but the area of court view rooms seems to be relatively large.
Breakfast is now in the restaurant, just a few minutes' walk away. The variety is pretty good and the environment is as good as ever!
All in all, all in all, this is a good place to walk the kids on the weekends, with country parks and Qianxiaoji nearby.
Excellent
147 review
4.5/5
Price from
NZD 68
per night
Pudong Waigaoqiao District | 8.27km from Juyou Garden Fish Pond
Owned by Home Inns & Hotel Management since 2011, Motel 168 is a nationwide budget chain offering simple rooms with all the standard amenities including TVs and free broadband Internet access.
GGuest User 2023.08.29
My friend stayed at this business hotel on a business trip last time and was very satisfied with it in every aspect, so he recommended it to me.
Overall, I am very satisfied with everything and it is trustworthy and recommended.
Convenient transportation, with subway lines 6 and 10 nearby
There are many restaurants across the road just a few minutes after turning right from the hotel entrance. There is also a restaurant on the third floor, which is convenient for eating. There is a supermarket nearby and shopping is convenient
The service attitude is very good. You can hear the friendly greetings of the waiters when you enter the door. They take the initiative to say hello, are warm and polite, and deal with any questions in a timely manner.
The room is clean and sanitary. The guest room aunt is very friendly and enthusiastic. She cleans the room carefully and carefully.
I went downstairs for breakfast in the morning, and the service staff patiently introduced the characteristics of their restaurant: Rujia's bowl of noodles really tasted good and delicious, and I couldn't help but eat half a bowl later.
This stay was a great experience. I really felt warm and considerate like home. I will definitely choose this place next time and will introduce my friends to stay here. Everyone, please feel free to come and stay. I hope this hotel’s business will get better and better.
Outstanding
439 review
4.7/5
Price from
NZD 43
per night
Pudong Waigaoqiao District | 8.27km from Juyou Garden Fish Pond
The China-wide budget chain Home Inn offers guestrooms equipped with all standard amenities, simple furniture and free 24-hour broadband Internet connections. Buffet breakfast is also provided.
GGuest User 2023.12.10
This hotel is quite satisfied with the breakfast, the room is too small, the room on the eighth floor has a problem with the bath, the water is too small, the health is OK, the surrounding is the old community, a little bit of the feeling of the 1980s and 1990s, the overall evaluation is OK
Outstanding
529 review
4.7/5
Price from
NZD 37
per night
Pudong Waigaoqiao District | 8.4km from Juyou Garden Fish Pond
In order to further optimize the environment for talent recruitment and build a practical project to solve the housing problem of high-end talents in the park, we have launched a comprehensive long-term rental apartment brand in the bonded area with a super large public area - Junsheng Apartment, to effectively increase the supply of rental housing in the park. Provide more comfortable and warm accommodation conditions for the introduction of talents. Junsheng Apartment is located at No. 111 Fute North Road, Waigaoqiao District, Pudong New District, Shanghai. The surrounding traffic is relatively convenient. It is not far from the Keelung Road Station of Metro Line 10. There are many bus lines around, such as Free Trade Zone Bus Line 5 Fute North Road Feila Road, Free Trade Zone Bus Line 1 FuTebei Road, Feila Road, No. 181, Pudong No. 66, Pudong No. 26, Xiabi Road, Yanggao North Road bus stop. There are major industrial parks such as medicine, logistics, and trade around the apartment. There are complete living facilities in the surrounding area, including large supermarkets, commercial department stores, convenience stores, tertiary hospitals, banks, etc. The apartment area ranges from 20 to 45 square meters. The overall decoration style is mainly Japanese-style MUJI style and light luxury style. A variety of apartment types can meet the diverse living needs of customers, and the rooms are equipped with complete living facilities and branded home appliances. At the same time, the public area is equipped with restaurants, coffee bars, tea art rooms, multi-functional entertainment areas, gymnasiums and other complete public facilities. It is a good choice for white-collar workers in the park.
AAnonymous User 2023.09.22
Location quite far from the city center but still quite close to the metro station, thus very convenient to move around with public transportation. Very competent and kind reception staff, did not speak English but made great effort to communicate with us. The room was pretty clean and spacious, with a nice view despite being far from the city center. Bonus: funny English around the facility to enhance the China experience.
Outstanding
347 review
4.7/5
Price from
NZD 46
per night
Pudong Waigaoqiao District | 9.38km from Juyou Garden Fish Pond
Hotel s located on Zhangyang North Road, about a 5-minute drive from the China (Shanghai) Pilot Free Trade Zone and adjacent to the scenic Gaoqiao Park.The hotel is close to Jinqiao Export Processing Zone, Zhangjiang Hi-Tech Park, Pudong International Exhibition Center, Oriental Pearl Tower and Tomson Golf. Follow Zhangyang Road and enter the Fuxing Road Tunnel to reach the city center easily.The hotel has more than 100 stylish and warm rooms and suites with different decoration styles. All rooms have broadband Internet access, and rooms above deluxe rooms and all public areas have wireless Internet access. Whether it is a city view room, an executive floor or an executive lounge, guests can feel the unparalleled VIP courtesy.
MMun Cheong Wai 2024.04.18
Manage to book the hotel through Trip although after a few search on Agoda. Price was reasonable. We were delighted with the cleaninese of the rooms. The amenities was limited, there was some small restaurant around the corner. Noises can be heard from inside the rooms from people walking along the corridor.
Excellent
1554 review
4.5/5
Price from
NZD 49
per night
Baosteel Industrial Park | 12.35km from Juyou Garden Fish Pond
The Linjiang International Cruise Hotel (Shanghai Baoyang Road Port Area) is an ideal spot for travelers wanting to discover the city. The Linjiang International Cruise Hotel (Shanghai Baoyang Road Port Area) offers a pleasant stay in Shanghai for those traveling for business or leisure. Shanghai Railway Station and Shanghai Hongqiao International Airport are located 23km and 37km away respectively. Seeing Shanghai's sights from this hotel is easy with Songhu Campaign Memorial Hall, Wusong Cannon Bay Forest Wetland Park and Baoshan Martyrs Cemetery all close by. After a long day of sightseeing, guests can retire to the comfort of the hotel. For those driving themselves, parking is provided on site. Our guests rate this hotel as one of the best hotels for cleanliness. This hotel is a popular accommodation for guests traveling with families.
Wwma1977 2024.09.09
We chose this place because of the cruise 🛳️. The location of the hotel is really good. The front desk gave a detailed introduction to the cruise. It was very smooth to get on the ship the next day! The hotel's food and beverage is also very good. We ordered a meal for two at a discounted price of 165, which we couldn't finish. We packed duck and scallion pancakes for dinner. In the afternoon, we went to the nearby Wusong Pao Taiwan Wetland Park. It was so comfortable to walk on the sea trail with the sea breeze! So we must praise the location and service of the hotel 👍
Outstanding
670 review
4.6/5
Price from
NZD 70
per night
Baosteel Industrial Park | 13.77km from Juyou Garden Fish Pond
The 万居商务酒店(上海吴淞国际邮轮码头店) is an ideal spot for travelers wanting to discover the city. The 万居商务酒店(上海吴淞国际邮轮码头店) offers a pleasant stay in Shanghai for those traveling for business or leisure. Shanghai Railway Station and Shanghai Hongqiao International Airport are located 23km and 37km away respectively. The closest major public transportation, Youyi Road Metro Station, is only 2km away. This hotel is located near many of Shanghai's attractions including Baoshangu Chengqiang Ruins, Youyi Park and Baoshan Martyrs Cemetery. After a long day of sightseeing, guests can retire to the comfort of the hotel. For those driving themselves, parking is provided on site. Our guests consider this hotel to have excellent service. Perfect for those working on the move, this hotel caters to a large number of business guests.
GGuest User 2023.10.05
房間很乾凈整潔，一次性物品應有盡有；房間有個小陽台，採光很好，早上很安靜適合睡個懶覺哦。老闆很熱情，還有早餐也很好吃，豆漿特別香！
Outstanding
254 review
4.7/5
Price from
NZD 48
per night
Top Pick Hotels near Juyou Garden Fish Pond
See all
Check out our most booked hotels near Juyou Garden Fish Pond from the past 30 days!
No.1
4.3/5
14 reviewShanghai Datian Homestay
Chongming Island, Changxing Island, Hengsha Island, Shanghai | 1.99KM from Juyou Garden Fish Pond
"Great design"
Select dates to view pricesNo.2
3.1/5
1 reviewShengguzhuang Hotel
Chongming Island, Changxing Island, Hengsha Island, Shanghai | 0.48KM from Juyou Garden Fish Pond
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4.5/5
9 review上海致雲舒民宿
Chongming Island, Changxing Island, Hengsha Island, Shanghai | 2.6KM from Juyou Garden Fish Pond
"Great stay!"
Select dates to view pricesNo.4
4.6/5
23 review聚鑫山莊
Chongming Island, Changxing Island, Hengsha Island, Shanghai | 4.05KM from Juyou Garden Fish Pond
"Great stay!"
Select dates to view pricesNo.5
4.1/5
38 reviewJiehui Hotel
Chongming Island, Changxing Island, Hengsha Island, Shanghai | 5.6KM from Juyou Garden Fish Pond
"Many dining options""Clean and tidy"
Select dates to view pricesNo.6
4.7/5
361 reviewHanting Hotel (Shanghai Changxing Island Phoenix Town)
Chongming Island, Changxing Island, Hengsha Island, Shanghai | 5.77KM from Juyou Garden Fish Pond
"Great rooms""Friendly front desk staff"
Select dates to view pricesNo.7
4.1/5
122 reviewHome Inn (Shanghai Changxing Island Fenghuang Street)
Chongming Island, Changxing Island, Hengsha Island, Shanghai | 5.74KM from Juyou Garden Fish Pond
"Convenient parking""Classy environment"
Select dates to view pricesNo.8
4.7/5
267 reviewVienna Hotel (Shanghai Changxing Island)
Chongming Island, Changxing Island, Hengsha Island, Shanghai | 5.93KM from Juyou Garden Fish Pond
"Delicious breakfast""Convenient location"
Select dates to view pricesNo.9
3.6/5
11 reviewShanghai Feihonglou Hotel
Chongming Island, Changxing Island, Hengsha Island, Shanghai | 5.57KM from Juyou Garden Fish Pond
"Good Location"
Select dates to view pricesNo.10
4.5/5
48 reviewBaolong Homelike Hotel (Shanghai Changxing)
Chongming Island, Changxing Island, Hengsha Island, Shanghai | 5.89KM from Juyou Garden Fish Pond
"Great stay!""Clean and tidy"
Select dates to view pricesLatest Reviews for Shanghai hotels
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.8/5
Outstanding
PPenelopeWe just had an amazing stay at this hotel. The room was not only spotlessly clean, but also spacious and comfortable, offering everything one could need for a perfect rest. The location of the hotel is excellent, allowing easy access to various points of interest in the city.
The reception staff could not have been more friendly and helpful, always with a smile and willing to help with anything needed. The breakfast is first class, with an excellent variety that changes daily, making every morning a new culinary experience.
In addition, the hotel offers washing and drying machines, which is extremely convenient. We were provided with all the bottled water we needed and umbrellas were readily available. This is definitely a hotel we will return to - highly recommended!
4.8/5
Outstanding
AASLSEnjoyed my stay here very much. The location is very nice and about 20 minutes walk from South Sha'anxi Road metro station. Very bustling area with lots of interesting shops and large malls nearby. Room was a bit small but had everything I needed and was clean with a comfortable shower and bathroom. Staff was very nice and helpful, and could also speak some English. Overall enjoyed my stay and worth the price, and I'd stay here again next time! Thanks!!
4.7/5
Outstanding
RRiiyaaSummarize in short : they should keep this place only for Chinese speaker, not recommend for traveller with other languages.
Base from my true experiences, I booked here the night before traveling to Shanghai. Once I check out from hotel in Guangzhou, front desk lady help me called reception at Shanghai Novotel Hotel Chuansha to ask if they can pick me and my partner at Pudong Airport as they advertised for a complimentary shuttle bus.
The lady at Novotel cannot speak English so I passed to the front desk lady in Guangzhou and got to know that I have to book a shuttle bus a day ahead. I accepted this because I read info, just have hope if they could help customer with this, anyway I flew to Shanghai and went hotel by myself.
On the way to Shanghai, I still have hope that receptionist at NOVOTEL will be able to speak English. When I arrived there, I met 3 receptionists and NONE OF THEM CAN SPEAK ENGLISH. We had a tough time to communicate. I have my own language and English, also broken Chinese but we still not understand each other. I had to call a friend of mine in Taiwan to speak Chinese to them.
Again, I wanted to book a shuttle bus to Disney land for the next day and they ask me to have a Wechat app to see a detail and communicate. Since I do not have China mainland mobile number so I cannot make a Wechat work on my phone. My ********* friend still help me out with this.
At that time, another lady came, seem like she work for shuttle bus thing. I do understand that Chinese tone of voice always loud but I cannot see mercy on her face. She consisted that we still need a Wechat. One lady there said, I have to take a taxi without Wechat even though the hotel provided us a free shuttle bus to Disneyland. At this point I a little upset as there is no choice that they can call or set me a time for my travel, _ucking asked me to take a taxi. I do not mind to pay for taxi but we have never been here so we worry about other unexpected factor could happen.
Further more, I went there on my girlfriend birthday to celebrate her birthday. I decided to take it here a last minute and I asked if they could have a card written Happy Birthday to her. Only I know is ”NO CARD, NO CARD!!!! bad service mind ever, disappointed and felt give up with Novotel
Yes, I picked NOVOTEL because I really hope they provided international services. I was a member of ACCOR PLUS and experienced such good services but since I experienced here, I am a failure.
I actually have 2 more nights in Shanghai after 2nights here. I was thinking to move out all the time because me and my partner felt suffocate with a service. I do not talk to them anymore as it is useless T___T
I even tried with my broken Chinese but I cannot feel that they put an effort to serve their guesses. No bellboy, air-conditioning at public area is pretty warm.
To be honest, the place is good, bed is comfy and we tired from playing things in Disney land park so I extended to book for one more night then I do not need to rush for checking out. I went reception floor, this time a girl with glasses, seem kind and she is fluent in English help me check in for my last night here :)
Whole time staying here I kept my mouse shut because don't want to feel unpleasant anymore and I feel like the robot that delivery food downstairs is working better than human lol.
Eventually, I did tried until I can log into Wechat to found that the text were written in Chinese only. I still can travel with a hotel shuttle bus even I do not read thing on Wechat (我看不懂) 😔 I definitely won't be back here even things are good.
Hotel is providing everything we needed which is good but they should hire people who able to speak English or people who able to use translate on google and else to communicate as they open for the whole world guess. Not only Chinese on earth but also another language exists. Last thing, key of hospitality is ”SERVICE MIND”
4.7/5
Outstanding
GGuest Useryou get what you pay for! There’s a reason why it’s expensive! I have stayed in many super five-star hotels in Shanghai! Bulgari is indeed the best here! Details matter! Bulgari reflects it!
First of all, in the first few days of our stay, Miss Vicky, the director of the guest relations department, took the initiative to contact us, added her contact information, and asked us about our check-in time, any needs, etc.! And upgraded our room type for free! The service is very considerate!
After checking in on the day of check-in, he took the initiative to introduce us to the hotel and the room, and thoughtfully prepared welcome fruits, tea and desserts for us! Welcome sign, and luggage tag with our own names...
The room facilities are all very high-end! Very clean! The service is also very good! Good looking, warm and friendly, they made us feel like home!
Breakfast can be delivered to our room, it is delicious and unique!
The gym is very large, and there are dedicated staff to provide water, towels and cut fruits!
In addition, the afternoon tea is delicious! The view from the top terrace is beautiful!
Finally, considering our flight, they also provided us with a late check-out for free! They gave us valuable chocolates and candies before leaving! All in all, I am very satisfied with this experience. I will come to Shanghai again during the Qingming Festival and will continue to stay at Bulgari!
4.7/5
Outstanding
CcamiespinosaWe loved our stay in the hotel, staff was very friendly and helpful, Amanda in the front desk was really nice and helped us with everything. They gave us an extra coupon to use in the SPA which we also recommend. Overall it was great, will go back again!
DoubleTree by Hilton Shanghai Hongqiao
Hongqiao Airport/National Exhibition and Convention Center, Shanghai
Price per night from: NZD 133
4.7/5
Outstanding
GGuest User+ It´s comfortable because it´s on Line 2, where you can go to the Bund, and to both airports.
On the airport are also many restaurants and a convenient store.
The rooms are big and comfortable.
The breakfast is big and very tasty.
The TV has CNN and HBO, so it´s possible to watch TV in English too.
- My room was a non-smoking room but it smelled a lot like cigarettes unfortunately, which was quiet annoying.
Some design things (like window frame, shower,...) are dirty or rusty, but that´s normal in China as far as I know.
The Wi-Fi is okay, just a little bit slow.
The heater is central, so it feels a little bit cool in the room, you can turn on the ”heater” but it just blows out cold air, even on heating mode.
Boyue Hotel Shanghai Air China Hongqiao Airport
Hongqiao Airport/National Exhibition and Convention Center, Shanghai
Price per night from: NZD 112
4.6/5
Outstanding
HhannahbananahI love Yiqinyuan for the calm and peaceful forest, I walked by myself during the last day and if you do visit, try to do it without any gadget. Just bring your keycard. Walk through the tall trees, hear the birds, feel the sun and inhale fresh air.
It is very sad that I have a non-refundable ticket that made me not enjoy the accomodation I booked. Since it was the coldest day of the year they decided to move all guests who stays in the container van rooms to their building rooms. To move In their main building I need to add more payment and we were relocated to building 5. It was also an advantage since the Foresta Cafe was there and the playroom (not so much in there but still worth the visit). However, the room we were in was so dusty, the aircon was blowing some dusty air and the carpet was so dirty. It ruined the whole trip and even of they were able to change the beddings and vacuum the carpet it was still tickling our noses. We were really looking forward to a nice Christmas trip but yeah. I booked 3 nights because we really love the place. 😭 The next day I asked again to be moved to a different room, they said they were fully booked but alas there was an available room next to us. The first room was so inconvenient because whenever we turn the lights off the WIFI also goes off. The fridge was not working well, the temperature outside was much better. The second room was better than the first room but the exhaust fan wasn't working.
The breakfast was only located in the main restaurant which was 15 mins (waiting for the electric car) away from our building. It was a race to get to breakfast and the seating was not enough to be near the buffet. Time is running and you have Marathon between your table and the buffet table. Food was great though they alternate between the dates. Dinner was also good and had great service but not so much choice of small dished for a small family. Local food at it's best!
La Foresta Cafe was interesting. They helped us keep our Christmas pies in their fridge. The only way to order was via the QR on the table but the catch was you have to pay right away for your order to go through which waa different from the main restaurant. So there we were waiting for our food but they didn't really get through and had to end up sitting and waiting for an hour. The next day it took 30 mins. for the food to come. The taste was good serving was big, can share.
The electric cars were very prompt and the drivers were very kind and polite.
The food again was really yummy!
The staff were friendly too.
You can buy swan/duck feed at 5rmb/2 packs at the coffee shop at the reception.
They were giving away eyemask and heatpacks.
The bottles water was also free. The snack at the room was cheaper than the vending machine.
It is far from the town so make sure you have what you need before heading to the resort.
They have hangers and iron in every room at building 5 where we stayed.
Not a lot of English speaking staff so bring some Mandarin phrases or get ready with a translator APP.
After a long mixed review I just wish that the resort informed us ahead that the accomodation will not be available and made an option for rebooking or ensure better accomodation it was really a hassle.
Shanghai Yiqinyuan Resort
Chongming Island, Changxing Island, Hengsha Island, Shanghai
Price per night from: NZD 112
4.5/5
Excellent
CChanel 香香Very impressed and will definitely stay there again !!!
Great view from my room can even see the Jing’an temple from my window.
Great service and enjoyed the indoor swimming pool .
A guy name Gordan even did an amazing job with nails
4.5/5
Excellent
XXiaolumengbaoThe little brother who drinks and checks in is also the big 🌞 Tai Xiaoyang, hahahaha, it will make people happy. I'm also very good at playing with stalkers and humorous. I have to say that he is still a glutton👻. This person is really good. When he checked in, he really made me laugh.
I said I wanted to eat McDonald's and hamburgers. Xiao M will help me find something to eat immediately... The little clever ghost is also very considerate.
Then the layout of the hotel. THE LOBBY IS VERY LARGE, WITH AN AREA OF SEVERAL THREE BEDROOMS AND ONE LIVING ROOM. THERE ARE THREE ROBOTS RUBBISH🤖, AND YOU CAN SEE THE THREE-PIECE SET OF THE BUND...
The hotel's WIFI, Tai Xiaoyang 🌞, also enthusiastically taught me again and again, and was warmed up.
I also went to the Bund in the evening, and this hotel is also very close to the Bund. It's good.
The style of the hotel is good. Yes, the magic capital at night is very beautiful, and the night cruise ship Huangpu River is also very good.
The hotel seems to be carefully managed, haha, the front desk service training is also very good...
The guest room aunt is also very good. It looks very hard, and there is also a zither, which is growing in Shanghai.
Very good, not bad 👍, special 🎉
4.4/5
Excellent
YyI_xXThe service attitude of the staff in this hotel is obviously polarizing.
Check-in was in the evening, and a young female staff member chatted with us while we were waiting, introduced the design of the hotel, and took the initiative to take photos of the family. The lobby was empty, and there was no place for the elderly people traveling with me to sit while they waited for me to check in. Kody assisted us in checking in that night. His service attitude was very friendly and polite. Although he was a little unskilled in paying the deposit with a Visa card, another female staff member finally stepped in to complete the transaction. When Kody sent us to the room, he enthusiastically introduced the design of the hotel and the bar on the top floor. We were very impressed with the doorman that night and several staff at the front desk, including Kody.
After entering the room, what comes into view is another building of the hotel, which has a strong visual impact. Only by walking to the bedside position by the window can we see the view of the Oriental Pearl Tower we booked. The unobstructed panoramic view is very beautiful! The decoration in the room smells rather pungent. I called the switchboard to request a purifier. Monica who answered the phone had a cold but polite attitude and introduced herself. Later, we found that the air conditioner could not be turned on, so we called Monica and asked Monica to arrange repairs. When she called for the third time, Monica seemed a little impatient when she answered the phone. Isn’t it her job to understand customer needs? Why do you show impatience? I'm confused about this.
At around 11 o'clock in the evening, when I was waiting for my friend to pick me up on the right side of the door, I saw several male employees wearing hotel uniforms gathering together to chat and smoke. Doesn’t the hotel have a designated smoking area for employees that is not visible to guests? Their attire represents the image of the hotel and this behavior is really disappointing.
We visited the bar on the top floor of the hotel that night and saw the stunning view of the Oriental Pearl Tower and the Bund. The photos are attached here. The price of a cocktail is 108, which is a reasonable price for such a beautiful view.
The air quality seemed to have improved upon returning to the room from the bar. However, after a night's sleep, I woke up with a headache, thirst, and stinging eyes. We originally booked two nights, but after negotiating with the hotel through Ctrip, they agreed to check out one day early. After handling the communication issues, I hurried to the public area downstairs to get some fresh air and enjoy the breakfast provided by the hotel. Breakfast is a semi-buffet style, the food tastes good, and the restaurant staff are also very active and enthusiastic.
When we returned to the room after breakfast, a staff member went to the wrong door and asked to help us close the window. Only then did we discover that the originally closed window could be opened.
When I checked out, I saw a linen cart pulling a load of pillows in the passenger elevator. I was shocked... I have never experienced having to squeeze into an elevator with a linen cart. I asked in disbelief: ”Is this a pillow?” The other party replied naturally: ”Yes.” During this period, there was another linen truck on the lower floor that wanted to come in, but saw that the elevator was full and had to give up.
When I checked out, I saw the police talking to the hotel staff. Several people were standing right in front of the check-out counter, blocking my way. I asked: ”Did something happen to your hotel?” Vincent at the front desk looked shocked and answered me: ”Nothing happened.” Later, a female staff member from Macau explained to me that there was an important meeting nearby. So the police came to inquire about the situation. I suggested that they could direct the police to a more appropriate location to communicate instead of blocking the front desk. However, they still didn't move. Vincent then asked me my name. There were several people standing closely next to me. For the sake of protecting privacy, I asked Vincent why he asked for my name while holding my room card holder. After all, I had already told him my room number. He looked shocked again... Then Yiko intervened and kindly told me that the computer system was faulty, so I needed to ask my name for a manual match. During this period, the girl at the front desk asked Vincent to stand aside. I sincerely thank this considerate young lady😅
Yiko asked me about my stay experience and I told the truth. He said that he would follow up and improve the problem with the linen truck, saying that this was something that should not be done, and took the initiative to add my WeChat account, expressing his hope that he can provide me with the best service next time. However, I didn't receive any messages after adding it.
While waiting for the taxi, the previously mentioned female staff member from Macau stayed with us, heard that we were from Hong Kong, and spoke to us kindly in Cantonese. The staff's patience and thoughtfulness greatly increased our favorable impression of the hotel.
