Home Inn Neo (Shanghai Caoyang Xincun Fengqiao Road Railway station) )

Home Inn Neo (Shanghai Caoyang Xincun Fengqiao Road Railway station) ) Reviews

Home Inn Neo (Shanghai Caoyang Xincun Fengqiao Road Railway station) )

NO.69 Fengqiao Road, Putuo District, Shanghai, ChinaView Hotel Details
Home Inn Neo (Shanghai Caoyang Xincun Fengqiao Road Railway station) )
Home Inn Neo (Shanghai Caoyang Xincun Fengqiao Road Railway station) )Home Inn Neo (Shanghai Caoyang Xincun Fengqiao Road Railway station) )Home Inn Neo (Shanghai Caoyang Xincun Fengqiao Road Railway station) )
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Home Inn Neo (Shanghai Caoyang Xincun Fengqiao Road Railway station) ) Guest Reviews

4.7/5
Outstanding
709 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(709)
Positive reviews(687)
Reviews with photos/video(58)
Easy to get around(138)
Convenient location(109)
Close to metro(96)
Friendly front desk staff(74)
Classy environment(73)
Would stay again(17)
Well decorated(11)
Perfect for business trips(8)
Negative reviews(22)
Yinu
Queen Room
Stayed in Mar 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Mar 9, 2024
Service was good, nice staff. Amenities were good, clean and nice looking hotel, english movies in the TV. Nearby the Shanghai west railway station. Overall good experience!
Response from Property: Dear guests: Hello! Thank you for your visit, and we also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We can get your praise. We are deeply honored. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you! ——Shelly Hong, hotel general manager
Latyshev
Queen Room
Stayed in Mar 2024
Solo travelers
14 review
5.0/5
Outstanding
Posted on Mar 18, 2024
Very good location and friendly staff
Guest User
Superior Queen Room
Stayed in Sep 2024
Travel with friends
1 review
4.0/5
Very Good
Posted on Sep 14, 2024
Conveniently located to the subway, the environment is OK, but the house is a bit small, the service is quite thoughtful, the facilities are OK, the waiter has a good attitude, it is OK to live in, and the transportation is convenient.
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Guest User
Queen Room
Stayed in Aug 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Aug 23, 2024
I was very satisfied with the room I booked this time. The environment was very good. There was also an elevator. More importantly, the service was also very good. A robot delivered the takeaway to us. The price was affordable.
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Jideshuozaoan
Superior Queen Room
Stayed in Aug 2024
Travel with friends
13 review
5.0/5
Outstanding
Posted on Aug 3, 2024
The room is very clean and the location is very convenient. It is very close to the subway entrance. There are places to eat and convenience stores opposite the hotel. It is very convenient to various attractions. The service is very good. You can also store your luggage for free. The front desk has a good attitude. The room is not as small as imagined and is completely acceptable. The bed is very comfortable to sleep on. Recommended!
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Response from Property: Dear guests, hello! Thank you very much for your kind review, we are pleased to provide you with a spacious and comfortable accommodation. The hotel is located next to the Fengqiao Road subway, conveniently connected to all major areas in Shanghai. Your satisfaction is our driving force for continuous advancement. We look forward to serving you again and wish you a happy life!
Anonymous User
Superior 2-bed Room
Stayed in Jul 2024
Family
3 review
5.0/5
Outstanding
Posted on Jul 24, 2024
It is close to the subway and convenient for travel. There are also many snack bars nearby. The front desk staff are very friendly, especially Manager Hong, who left a deep impression on me. The hardware of the newly renovated hotel in 2023 is acceptable, and the price of Ctrip is also good. I will go there again next time if I have the chance!
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Response from Property: Dear guest, hello! Thank you very much for your detailed evaluation. We are glad that you recognize our service. The hotel is located next to Fengqiao Road subway station, which is conveniently connected to major areas of Shanghai. Your satisfaction is the driving force for our continuous progress. We look forward to serving you again and wish you a happy life!
Guest User
Business Queen Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 21, 2024
My child attended an anime exhibition and booked 3 consecutive nights. The room was very clean. My child's headphones and bracelets were left in the room. The hotel staff took the initiative to call and send them to me. Thank you very much!
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Choutuer
Superior 2-bed Room
Stayed in Jun 2024
Family
13 review
5.0/5
Outstanding
Posted on Jun 30, 2024
It was a very good experience. The hotel is clean and tidy. The service provided by the front desk lady is also very good and considerate. There is also a robot to help deliver meals, which is cute. Across the street from the hotel is a convenience store and a steamed bun shop. It is a three-minute walk to the subway station. It is very good. I will probably stay here again next time.
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Response from Property: Dear guests: Hello! I am so happy to see such a heartwarming review. The efforts and seriousness of Xiaoru are worth it. The years are peaceful and my heart is at peace. Only by experiencing it can you understand. Continuing the same accommodation environment and more perfect service is what Xiaoru can do for you. If you like it, remember to come often! Hotel General Manager: Shelly Hong
Anonymous User
Superior 2-bed Room
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 7, 2024
Facilities: Good Hygiene: good good service
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Guest User
Business Queen Room
Stayed in Apr 2024
Family
8 review
3.2/5
Posted on Apr 5, 2024
During my four-night stay, the bedding was not changed, there were no screens on the windows, and the windows could not be fastened. In early April, there were big black mosquitoes in the house. The cars were noisy at three o'clock in the middle of the night, and the cuckoos were chirping at five o'clock until dawn. This was the case every night. There is a very damp smell as soon as you enter the building, and the ventilation is not very good. In addition, I would like to praise the store manager during the day and the female front desk on duty at night. They are very nice people. Unfortunately, the hardware is old, the cleaning is lazy, and the surrounding noise is bad. I originally wanted to leave directly, but the store manager was very nice, so I stayed.
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Response from Property: Dear guests, hello! First of all, thank you for choosing to stay at our hotel. We are deeply sorry for the trouble you had during your stay. Since there have been more rainy days in Shanghai recently, the air is relatively humid, causing mosquitoes to breed. Invisible screens are installed on both sides of the hotel room windows, which can be opened from both sides to the middle. Each room is equipped with a mosquito repellent for use. Regarding the issue you mentioned about changing the bedding in the guest room, we have notified the housekeeping staff to make immediate rectifications and strictly implement the company's standards. The bedding in the guest room will be changed every three days (or according to the guest's needs). The hotel has a 24-hour front desk service. If you have any questions during your stay, please contact us as soon as possible. We will do our best to solve it for you. I hope you will choose to stay in our hotel again and give us a chance to apologize to you in person. Thank you!
Guest User
Business Queen Room
Stayed in Mar 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Mar 28, 2024
The hotel's facilities are quite complete, the rooms are clean and tidy, the service is also very good, there are robots delivering takeaways upstairs, and they can also provide chopsticks and umbrellas. The experience is very good~
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit. We sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you! ——Shelly Hong, General Manager of the Hotel
Guest User
Queen Room
Stayed in Mar 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Mar 16, 2024
Very comfortable. The business king room is spacious and has a nice view outside the window
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Response from Property: Dear guest, hello! Thank you for staying at Home Inn NEO-Shanghai Caoyang New Village Fengqiao Road Subway Station! Life is a journey full of unknowns. What you care about during the journey is the scenery along the way and the mood of watching the scenery; what we care about is that you can have a space to rest and refuel during the trip. In order to repay your trust in us, we will respond with an attitude of not forgetting our original intention and welcome you to stay again!
Guest User
Superior 2-bed Room
Stayed in Aug 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Aug 30, 2024
It is close to the subway station and convenient for travel. There are several restaurants downstairs, which is convenient for eating. The room is clean and tidy without any peculiar smell. The room we stayed in was not noisy. The price is low in Shanghai. The lady at the front desk checked in quickly. There was a room available at noon and we checked in directly.
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Guest User
Superior 2-bed Room
Stayed in Aug 2024
Travel with friends
1 review
2.7/5
Posted on Aug 19, 2024
The room is very small and stuffy, a typical budget hotel. The room is full of disposable cups. The front desk has to count the number of people to give toothbrushes and toothpaste. There is breakfast, but there is no restaurant. You just go to the front desk to get it and eat it in your room.
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Guest User
Superior 2-bed Room
Stayed in Aug 2024
Family
2 review
4.5/5
Great
Posted on Aug 22, 2024
The room is quite small. Maybe I didn't look at the square meters carefully on the website. It feels a bit difficult to turn around. The only advantage is that it is very close to the subway station, which is very important to me. The front desk service is also quite good.
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