Home Inn Selected

Home Inn Selected Reviews

Home Inn Selected

No.1148 Wuzhong Road, Minhang District, Shanghai, 201103, ChinaView Hotel Details
Home Inn Selected
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Home Inn Selected Guest Reviews

4.8/5
Excellent
575 review
Verified reviews
Location4.8
Amenities4.8
Service4.7
Cleanliness4.8
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All reviews(575)
Positive reviews(563)
Reviews with photos/video(56)
Friendly front desk staff(67)
Classy environment(50)
Quiet & comfortable(46)
Delicious breakfast(45)
Convenient parking(38)
Perfect for business trips(7)
Stayed multiple times(7)
Tasty restaurant(4)
Negative reviews(12)
Shane
Business Queen Room
Stayed in Jun 2023
Solo travelers
30 review
3.7/5
Posted on Jun 11, 2023
This was my second stay here but it was not as good of an experience. Overall the hotel is still good value for the money. However, this time the noise of the garbage trucks at the facility on the west side of the hotel was very loud and woke me up very early in the morning. I was in a similar room as last time but for some reason, there was not much noise. Asking for a quiet room, they really should put you on the back side of Building B, which looks out onto the parking lot. But the most disappointing thing was the check in process. Last time it was relatively quick but this time, it took about 20 minutes, which is excessive. The reason it took so long is that the attendant kept helping other people while completing my check in. This was very frustrating and unprofessional. I will give the hotel another chance but wear earplugs if I am put in Building A again. If that does not work, sadly, I will need to find another option.
6/7
Response from Property: Hello, Sir! We are very glad that you choose our hotel, we will follow up your questions in time, you can contact our manager in time to inform us of your needs, welcome your next choice
Burwood xiaopangzi
Business Queen Room
Stayed in Jul 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Jul 26, 2024
The service at Wuzhong Road store is very good! The environment is very good! It's very quiet. There are no big drawbacks except that it's a little far from the subway! These are very affordable for catching a bus to Hongqiao! Highly recommend giving it a try.
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Response from Property: Thank you very much for your detailed review, we are happy to provide you with a quality accommodation experience. Your satisfaction is the direction of our continuous efforts. We have also recorded your feedback about the distance to the subway station and will consider providing more transportation convenience information to future guests. We look forward to your visit again and wish you a pleasant journey!
Nianyueriyyc100
Superior twin room
Stayed in Jun 2024
Family
60 review
4.8/5
Amazing
Posted on Jun 25, 2024
The room is larger than I expected. It is clean and tidy, with modern decoration and all the facilities. The surrounding business is developed, making life more convenient. There is no problem with parking. The restaurant is decorated in an elegant style and has a rich artistic atmosphere. The breakfast varieties are decent and the price/performance ratio is very high. , the only regret is that the staff did not provide adequate service when checking in. After completing the formalities, they did not indicate where the elevator was, where breakfast was served, and the meal time. Although we can solve these problems ourselves, it is a little bit according to the service standards of other hotels. Small gap, hope it can be corrected in the future.
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Response from Property: Dear guest, thank you very much for your stay and detailed review. It is the constant concern and supervision of our customers like you that enable us to continuously discover problems in our work, make corrections and make continuous progress. From your review, we are sorry to see that your stay did not meet your expectations, and we apologize for the inconvenience caused to you. Your tolerance and understanding are the encouragement and support for our work~We sincerely look forward to your visit again~
Guest User
Superior twin room
Stayed in Apr 2024
Other
1 review
5.0/5
Outstanding
Posted on Apr 17, 2024
Very good, clean and smell-free. Breakfast is delicious.
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Response from Property: Dear guests: Hello! Sometimes happiness is just a feeling. As long as you feel it with your heart, it will always be around us. There are many things in our memory, because the feeling of happiness remains unchanged no matter how long it lasts. Enjoy life, share joy, thank you for your love for us, because of you, we are happy!​
Guest User
Business Queen Room
Stayed in Jul 2024
Business travelers
13 review
2.0/5
Posted on Jul 22, 2024
This is my second stay here and I was not satisfied both times. The first time I checked in, there were no bath towels. The shower head was broken during my second stay. There won't be a third time
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Response from Property: Hello, dear guest, thank you for your stay and taking the time to leave us a review. We are sorry to have brought you a bad stay experience. Thank you very much for your valuable comments about our hotel. We will check your comments and make rectifications immediately if there are any problems. wish you healthy. Thank you~
Guest User
Business Queen Room
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 18, 2024
Environment: The environment is good and the bedding is very comfortable Service: The staff’s service attitude is very good Breakfast is very rich! I will choose here next time I go on a business trip.
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Response from Property: Thank you very much for your recognition of us! We are pleased to provide you with a comfortable environment and considerate service. Your satisfaction is our motivation and we look forward to your next visit and providing you with a pleasant stay experience again.
hukpeter
Superior twin room
Stayed in Jul 2024
Business travelers
110 review
3.5/5
Posted on Jul 7, 2024
The little girl at the front desk was too rude, and her service attitude and speed were not good. The female manager was still professional. The male front desk person the next day was nice, but the overall service was so bad. I had to wait half an hour for a takeaway. Breakfast is good, it is recommended to improve service skills
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you very much for staying at Homeinn Hotel Wuzhong Road. Thank you for your trust and choice. Xiaoru would like to explain the situation at that time. Please don't misunderstand me. When I checked in, I was underage according to the hotel's relevant regulations. The check-in process must strictly implement the five musts, so the time may be slightly delayed during the check-in process. We ask for your understanding and are very sorry for the inconvenience. The hotel will regularly improve the process and arrange timely replacement during peak hours. I hope you can forgive me, Xiaoru, and welcome you next time!
Maomingguiguzi
Business Queen Room
Stayed in Jun 2024
Couples
5 review
5.0/5
Outstanding
Posted on Jun 23, 2024
I stay here often. The room is spacious with windows and very clean. The breakfast is also good. It's just that the central air conditioner doesn't work very well, but everything else is pretty good.
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Response from Property: Dear guests: Hello! Thank you for your strong support to our hotel. Your satisfaction is the driving force for the hotel to move forward. Needless to say, just come here often! Wish you: smooth work and good mood every day O(∩_∩)O~
Guest User
Superior twin room
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 30, 2024
The front desk service is very good, the lady is warm and thoughtful, the hotel is comfortable, the breakfast is delicious, free parking lot, laundry room
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Response from Property: Simple words express your recognition of us. A cup of tea can relieve you from the fatigue of traveling; a greeting wishes you a happy and worry-free journey. Home Inn, a warm place, hopes to accompany you through every journey~
Anonymous User
Peaceful Sleep Zero Pressure Double Bed Room
Stayed in May 2024
Business travelers
3 review
0.8/5
Posted on May 18, 2024
They called me in the middle of the night to ask me to pay the room fee, but they didn't remind me to pay when I checked in at the front desk? What's the meaning? Call at half past twelve in the middle of the night? ? ? ? ? People are sleeping in your room. Can you beat them to death in the morning?
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and detailed review. It is the continuous concern and supervision of our customers like you that enable us to continuously discover problems in our work, make corrections and make continuous progress. From your review, we are sorry to see that your stay did not meet your expectations, and we apologize for the inconvenience caused to you. Your tolerance and understanding are the encouragement and support for our work~We sincerely look forward to your visit again~
Guest User
Business Queen Room
Stayed in Apr 2024
Couples
2 review
1.0/5
Posted on Apr 14, 2024
First, I went to the front desk to check in, but after waiting for half an hour, no one checked me in. Secondly, I ordered takeout and asked the hotel front desk to send it to the robot. After waiting for 15 minutes, it was not delivered. I called the front desk to ask, but the attitude was very bad. In the end, I went down and got it myself.
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Response from Property: Dear guests, hello! In life, there will always be unexpected warmth. Thank you for your company and support. Warm words are filled with happy expectations, your beautiful memories are condensed with unfading colors, happy mood exists because of you, and affectionate concerns convey unchanging feelings. Thank you for having you in my life. All the staff at Home Inn Shanghai Wuzhong Road wish you a happy life!
Anonymous User
Business Queen Room
Stayed in Mar 2024
Business travelers
3 review
1.7/5
Posted on Mar 6, 2024
The front desk service was okay, but I made a note to ventilate it in advance, and the window in the room was still closed. There is a garbage collection point downstairs, and there are garbage trucks at work in the early morning. The sound insulation is poor, the hygiene is average, and there is an unpleasant smell in the room.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and detailed review. It is the continuous concern and supervision of our customers like you that enable us to continuously discover problems in our work, make corrections and make continuous progress. From your review, we are sorry to see that your stay did not meet your expectations, and we apologize for the inconvenience caused to you. Your tolerance and understanding are the encouragement and support for our work~We sincerely look forward to your visit again~
Guest User
Business Queen Room
Stayed in Aug 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 11, 2023
My colleague stayed here on a business trip and was very satisfied👍 He sent me a video to thank me. I also think it is much better than other Home Inns I have booked, and the breakfast was also very good👍
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Response from Property: I'm so lucky, I'm praised again, I'm very proud. Become a member of Homeinn, we are so willful, we think about what you think, we treat our guests as family, neighbors and friends. It seems that our hard work has not been in vain. We look forward to meeting you next time~
Guest User
Superior twin room
Stayed in Aug 2023
Business travelers
9 review
1.0/5
Posted on Aug 9, 2023
Thinking it was a brand hotel chain, I planned to stay for a week, so I stayed for one day. Ctrip: Ask how far the hotel is from the subway station, and ask for a hotel at the subway station. Don't make false claims. The small windows in the room are also strangely small.
Original TextTranslated by Google
Response from Property: Dear, thank you for staying at Home Inn - Shanghai Hongqiao International Exhibition Center Wuzhong Road Hechuan Road Subway Station Branch. The hotel has a variety of room types for you to stay in. If you have any questions during your stay, you can call the front desk. The hotel will serve you wholeheartedly. Yours Satisfaction is the best affirmation for us, and it is also our constant pursuit. We will continue to work hard to provide our guests with a clean and warm stay environment. We look forward to your next stay. Thank you.
Guest User
Superior twin room
Stayed in Jul 2023
Family
3 review
5.0/5
Outstanding
Posted on Jul 30, 2023
It was my first time to go to Shanghai and I searched for a hotel on Ctrip for a long time. Finally, I chose this Home Inn, which is not far from Hongqiao East Station and Hongqiao International Airport. We, a family of three, booked a deluxe twin room for less than 400 yuan. At first, we were worried that in a big city like Shanghai, we would not be able to stay in a particularly good hotel at this price. We thought the environmental sanitation service would be defective. . We arrived at around 11 o'clock at night. Two handsome guys at the front desk worked the night shift and we checked in quickly. I went to the front desk to get some extra slippers and toothbrushes, and the thin and handsome guy handed them to me with both hands. At first glance, he looked very professional and paid attention to details. There is a pantry next to the front desk. The water purifier can supply hot water 24 hours a day. There is also a laundry room on the first floor, which is very convenient. The thin clothes I took out of the suitcase were wrinkled. I even went to iron the clothes for the next day at night. . As soon as we entered the hotel room, we felt clean and spacious. I pay special attention to the cleanliness of the bedding, bathroom, tables, chairs, curtains, and walls, as well as not being too cramped. I carefully checked the bed and bathroom. The bedding was indeed changed after each guest. It was clean and dry. After running around for a day, I wanted to wash up quickly and lie down to have a sweet dream. The bathroom is separated into dry and wet areas and is very clean. I forgot to take pictures. I regret not taking a few pictures as soon as I entered the door. All in all, my husband and 16-year-old daughter were very satisfied with this stay. They said it was much better than the 500-plus hotel they stayed in in Nanjing Confucius Temple View the day before. My daughter and I are a bit picky about hotels. . If my husband hadn't had to rush back for something, he would have stayed there for an extra day or two before staying there. After all, it's not easy to find an inexpensive, clean and comfortable hotel when you go out. Most of it depends on luck. If I have the chance to stay at this hotel again, I will choose a room with double breakfast next time, because I saw the restaurant next to the lobby in the morning. The breakfast is so rich and the environment is so comfortable. I really want to sit there and eat comfortably when I get up. Let’s go out to play after breakfast. The food delivery robot is also so cute. It shuttles across various floors and is busy delivering food. When we were about to check out, we were unable to come back. The beautiful lady at the front desk called us to inquire. After learning about the situation, she did not rush us. I was sorry that we were late when we returned to the hotel to pack our luggage and check out. The beautiful lady at the front desk did not say anything to her boss either. What, still so patient. A very cost-effective hotel with many advantages, I won’t list them all here. Before leaving, I took a few photos of the lobby, thinking I would evaluate it later. Now that the plane is delayed by two hours, I am commenting so much with all my heart, just to give a little encouragement to the stores that serve every customer with sincerity. I hope you will always treat customers as valued guests in your own home. I believe customers will be as moved as I am. .
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel and supporting our hotel. Your satisfaction with the hotel's facilities and services is the driving force for all hotel staff. Making every guest feel at home is the ultimate goal of our service. Looking forward to your visit again, I wish you and your family all the best and happiness every day!