Holiday Inn Express Shanghai Pujiang Reviews
Holiday Inn Express Shanghai Pujiang
No.800 Puxing Road, Minhang District, Shanghai, ChinaView Hotel Details
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Holiday Inn Express Shanghai Pujiang Guest Reviews
4.8/5
Excellent
838 review
Verified reviewsLocation4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(838)
Positive reviews(826)
Reviews with photos/video(293)
Classy environment(143)
Friendly front desk staff(137)
Delicious breakfast(133)
Quiet & comfortable(109)
Convenient parking(53)
Close to metro(24)
Tasty coffee(9)
Awesome gym(7)
Negative reviews(12)
Guest User
1 Queen Bed Standard
Stayed in Jul 2024
Business travelers
1 review
Outstanding
Posted on Jul 8, 2024
The hotel is new and clean Jack is very helpfully professional and the service is very good , Thanks for your hospitality
Response from Property: Dear guest, thank you for choosing to stay at our hotel during your trip to ShangHai.We always put our guests at the center, providing warm and professional services to make you feel at home. It's an honor for us to receive your praise and recognition. At the same time, we carefully prepare clean and tidy accommodation environments to relieve your fatigue and bring you plenty of energy. We look forward to your next visit.Best regards, IHG Social Listening Team
张杨雨鑫
2 Twin Beds Standard
Stayed in Jun 2024
Business travelers
1 review
Amazing
Posted on Jul 19, 2024
A VERY HOT HOTEL WITH GOOD SERVICE BUT VERY CROWDED AND FAR FROM THE METRO STATION
Response from Property: Dear guest, We are happy that our warm and professional service has added comfort to your stay. We apologize for the inconvenience caused by our hotel's distance of 1.58km from the Pujang Town subway station. However, there are Quanzhou City Commercial Center and Xintian 360 Shopping Mall around us, providing complete living facilities to meet daily consumer needs. We sincerely invite you to choose our hotel again.Sincerely, IHG Social Listening Team
harry huang
2 Twin Beds Standard
Stayed in May 2024
Solo travelers
3 review
Amazing
Posted on Jul 6, 2024
peaceful location, clean room and good cafe in the lobby
Response from Property: Dear guest, Welcome to our hotel and thank you for sharing your stay experience. The hotel is located at Building A, No.800 Puxing Road in the center of Minhang District's Pujiang Town. It is adjacent to the north-south elevated highway (Jianghua Road exit), and the nearby Line 8 Pujiang Town Station provides direct access to Shanghai's central area - People's Square, providing guests with a convenient location to explore Shanghai's famous attractions and business districts. We take every cleaning task seriously, providing clean and refreshing living spaces from the hotel lobby to each bed sheet in the guest rooms. We look forward to your frequent visits.Best regards, IHG Social Listening Team
Hakim
1 Queen Bed Standard
Stayed in Dec 2023
Solo travelers
17 review
Great
Posted on Dec 13, 2023
Nice hotel. Friendly staff. Clean room. Nice bed and pillows. Great buffet breakfast. A little pricey vs the usual cost of my hotels but it was close to where I needed to be the next day.
Response from Property: Dear guest, Thank you very much for staying with us and giving us a good rating in terms of service, hygiene, and breakfast. Our prices are consistent with other hotels of the same type in the area, and considering our Smart Choice features and additional facilities provided, we believe that we offer value for money. We suggest that you book in advance after deciding on your itinerary to enjoy discounted prices. We look forward to your next visit soon. Have a happy life!Sincerely,IHG Social Listening Team
Jagaas
2 Twin Beds Standard
Stayed in Nov 2023
Business travelers
32 review
Very Good
Posted on Nov 30, 2023
Was far from expo of Shanghai, they don’t have a shuttle bus so was very hard to get there. A little disappointed
Response from Property: Dear guest, Thank you for choosing to stay at our hotel. We are located 1.5 kilometers away from the direct line of Metro Line 8, which can take you directly to the heart of Shanghai - People's Square. If you need to travel, you can choose Metro Line 8, which is well-connected and avoids the traffic congestion during peak hours. We believe it is a good option. We have carefully recorded your feedback and will use it as a reference for future improvements. We sincerely look forward to your next visit.Sincerely, IHG Social Listening Team
Hi123456
1 Queen Bed Standard
Stayed in May 2023
Travel with friends
27 review
Posted on May 7, 2023
Not the worst. Best price for what it is, clean. Free breakfast
Response from Property: Dear Guest, Thank you for your review, we appreciate your comments and will share them with our team so that we can continue to improve our services. Our hotel is located in the centre of Pujiang Town, Minhang District - Building A, No.800, Puxing Road, Pujiang Town Station on Line 8 near the hotel can go directly to People's Square, the central area of Shanghai. The hotel is surrounded by OCT Commercial Centre, Xintian 360 Shopping Mall and Shanghai Pujiang Country Park. It is a good place to relax and enjoy special delicacies during your stay.We look forward to seeing you again, have a nice day! IHG Social Listening Team
JY0505
1 Queen Bed Standard
Stayed in Jul 2023
Business travelers
1 review
Posted on Jul 16, 2023
Quite remote from city central. Around 1.5km away from nearest Metro Station. Is not friendly for foreigner if you don’t have private transport.
Gym room located at very odd location (Next to the doorway between lobby and lift to room, imagine guests on their way walking to their room, and you are in the midst of workout ). Very basic equipment. I mean only one treadmill and elliptical machine l. And two mats and tv for you to follow the workout session.
No iron in the room , located in the cashing room next to lobby. Plus point : free washer and dryer for your laundry.
Room is clean and comfy.
Response from Property: Dear Guest,Thank you for your review of our hotel.We apologise that your recent stay did not meet your expectations.We appreciate your comments and will share them with our team so that we can continue to improve our services. We hope to have the opportunity to welcome you back in the future so that we can provide you with an even better experience.We value your comments and welcome the opportunity to serve you again.Have a nice day! IHG Social Listening Team
WongFrancis
1 Queen Bed Standard
Stayed in May 2023
Solo travelers
1 review
Posted on May 31, 2023
Reception is very weak, not even able to retrieve my booking, looks like a trainee or a new staff.
Response from Property: Dear Guest,Thank you for your candid review. We apologize that your recent stay did not meet expectations. . We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,IHG Social Listening Team
Weixiaowanliqingkong
1 Queen Bed Standard
Stayed in Jul 2024
Business travelers
9 review
Outstanding
Posted on Aug 3, 2024
Friendly service, great hygiene, good restaurant, large space, good soundproofing, very quiet. Good location too. Convenient and easy to find. The hotel has been upgraded. I will come again next time.
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6/20
Response from Property: Dear guests, thank you for your support and trust in Xiaozhi. As a smart brand under the InterContinental Hotels Group, Xiaozhi hopes to provide guests with convenient, comfortable and home-like accommodation experience while providing the necessary supporting facilities. We wholeheartedly provide warm service to guests, and a clean and tidy accommodation environment is our service concept throughout the whole process. We always take action seriously, just to bring you a good memory of your journey. The hotel is 1.5 kilometers away from Metro Line 8, which can directly reach the central area of Shanghai-People's Square. Surrounded by OCT Commercial Center, Xintian 360 Shopping Mall, and Shanghai Pujiang Country Park, it is a good place for you to relax and enjoy special food during your stay. It is quiet in the bustling city, especially the guest rooms use hollow double-layer soundproof glass, special thickened solid wooden doors and other facilities to isolate noise, giving you a quiet and independent private space. Xiaozhi looks forward to meeting you again, and wish you all the best! Holiday Inn Express Guest Care Team
Guest User
2 Twin Beds Standard
Stayed in Sep 2024
Couples
11 review
Outstanding
Posted on Sep 10, 2024
The staff is warm and thoughtful, especially Amy, whose service is very considerate. From patiently answering questions during check-in to various care during the stay, it makes people feel warm. The room is clean and tidy, with complete facilities and comfortable beds, allowing people to get a full rest. There are free drinks in the lobby, and members can also go to the coffee bar to get coupons for coffee.
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Response from Property: Dear guest, Xiaozhi welcomes you to stay in our hotel. Xiaozhi has always taken "thinking of you and worrying about you" as its service tenet. In Xiaozhi's home, no matter what problems you encounter, you are always welcome to contact us. Xiaozhi will uphold the concept of humanized service and do its best to serve you. In terms of hygiene, Xiaozhi is even more strict and takes every cleaning seriously. From the hotel lobby to every corner of the guest room, we pay attention to details to create a clean and reliable living space for you. Xiaozhi attaches great importance to sleep quality, selects high-quality mattresses, provides firm and soft pillows, and the fluffy and skin-friendly duvets are just the right thickness. The clean and tidy sheets help you have a good night's sleep. We sincerely look forward to your visit again. I wish you a happy life. Holiday Inn Express Guest Care Team
Life^s colorful
1 Queen Bed Standard
Stayed in Sep 2024
Solo travelers
72 review
Outstanding
Posted on Sep 7, 2024
Facilities: Clean and tidy, with a delicious breakfast area
Hygiene: Cleaned every day, the house is in a good environment
Environment: Convenient parking nearby, a good convenience
Service: The front desk is dedicated to service, thank you
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Holly
1 Queen Bed Standard
Stayed in Aug 2024
Solo travelers
1 review
Outstanding
Posted on Aug 17, 2024
When checking in, the front desk staff Jack was warm, thoughtful and professional. He took the initiative to send children's products. The price was moderate. It was a very good experience. I will book this hotel again next time if I need it.
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Response from Property: Dear guest, thank you for your visit. Our team is always committed to providing guests with a service experience that exceeds their expectations. Every smile and every greeting is our persistence and pursuit of service quality. We are well aware that these seemingly insignificant actions can often leave a deep impression on guests and become part of their beautiful memories. We also pay attention to the guests' accommodation prices and try our best to provide guests with clean, comfortable, well-equipped and high-quality service accommodation space at a low price. We look forward to your next visit and wish you a pleasant journey. Holiday Inn Express Guest Care Team
Guaiguaidexiaobaobei
2 Twin Beds Standard
Stayed in Aug 2024
Family
61 review
Outstanding
Posted on Aug 16, 2024
Michelle at the front desk provided very good service, was enthusiastic and had a very good service attitude. It seemed that she had no problem communicating with foreigners. I was very satisfied with this hotel and will choose it again next time.
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Guest User
1 Queen Bed Standard
Stayed in Aug 2024
Travel with friends
92 review
Outstanding
Posted on Aug 9, 2024
The facilities are OK, which is the standard of Smart Choice. The service staff is warm, thoughtful and meticulous. The one I remember most is the boy Jack at the front desk. I had a lot of luggage and he took the initiative to help with the luggage. The breakfast was also delicious. Because I was a member, I was given a coffee coupon. After getting it, I could choose between Americano and dendrobium juice. The coffee beans used were Yunnan coffee beans, which were OK. This is rare in Smart Choice.
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Anonymous User
1 Queen Bed Standard
Stayed in Aug 2024
Family
3 review
Outstanding
Posted on Aug 16, 2024
Facilities: Very good and complete
Sanitation: Clean and tidy
Environment: Quiet
Service: Very good
I brought my children to Shanghai for a holiday in the summer vacation. The price is relatively cheap if I book in advance. A family of three checked in. AMY at the front desk of the hotel was very considerate to upgrade the room and sent a toiletries bag. The service is really very good. The hotel takes 30 minutes to drive from the city center and it is convenient to take the subway to Disneyland. The children especially like the milk cereal for breakfast. The room is very clean and the surrounding is very quiet. The coffee bar on the first floor is also in the hotel, which is rare. The air outside is very good. It is a very satisfying trip.
Original TextTranslated by Google
6/8
Response from Property: Dear guest, thank you very much for your affirmation and praise of our hotel. Your satisfaction is our greatest motivation and honor! Enthusiastic and efficient service is our most basic requirement for every service staff in the hotel. We hope to bring you family-like greetings and intimacy; clean and tidy accommodation environment is also carefully prepared for you, aiming to relieve your fatigue and bring you full energy. Our hotel is conveniently located, whether it is to the city center or Disneyland, we can provide convenient transportation options. We are very happy that you like our breakfast, especially the milk cereal is loved by children. We always pay attention to the freshness and nutrition of ingredients, and hope to bring a pleasant dining experience to every guest. Looking forward to your return, I wish you happiness and health. Holiday Inn Express Guest Care Team
At the same time, we are also very happy that you noticed the coffee bar on the first floor, which is specially set up by our hotel to enhance the leisure experience of guests. The air outside is fresh and pleasant, and it is also a good place for you to relax.