Holiday Inn Express Shanghai Pudong Zhangjiang Reviews
Holiday Inn Express Shanghai Pudong Zhangjiang
NO. 777 HAIKE ROAD, ZHANGJIANG PUDONG NEW DISTRICT, Pudong New Area, Shanghai, 201203, ChinaView Hotel Details
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Holiday Inn Express Shanghai Pudong Zhangjiang Guest Reviews
4.8/5
Excellent
1634 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1634)
Positive reviews(1612)
Reviews with photos/video(215)
Friendly front desk staff(326)
Easy to get around(162)
Delicious breakfast(129)
Close to metro(85)
Perfect for business trips(42)
Offers pick-up/drop-offs(38)
Delicious buffet(11)
Good views(10)
Negative reviews(22)
Hildegard
Superior 2-bed Room
Stayed in Sep 2024
Solo travelers
16 review
5.0/5
Outstanding
Posted on Sep 21, 2024
You get what you pay for but this hotel is clean, well appointed and set up. The staff is very friedly and helpful, the location is great for my purposes.
Response from Property: Dear guest,Thank you for writing a review about your stay.As a mid-range select service hotel, our Holiday Inn Express has received high praise. Our brand is known for its warm and comfortable rooms, simple and stylish decoration, clean and tidy hygiene conditions, as well as high value-for-money services. Thank you for your recognition, we look forward to your next visit to our hotel.Best regards, IHG Social Listening Team
Guest User
Superior 2-bed Room
Stayed in May 2024
Business travelers
9 review
4.7/5
Amazing
Posted on May 8, 2024
Very good hotel at good location
Response from Property: Dear guest,We are very happy to hear you enjoyed your stay with us and took advantage of our convenient location.We are honored to receive your praise, and it also motivates us to continue moving forward. We hope to have more opportunities to serve you in the future!Best regards, IHG Social Listening Team
mimie
Superior Queen Room
Stayed in Dec 2023
Business travelers
601 review
4.0/5
Very Good
Posted on Dec 8, 2023
Location, room comfort, hotel condition
I chose the Holiday Inn for its location.my late check-in and overnight stay was a very pleasant experience: comfortable bed and pillows, courteous and helpful staff, clean and generous sized room, plus professional service, efficiency and tranquility for business travel. Recommended!
Response from Property: Dear guest, Thank you for staying with us. We focus on the quality and content of our services, striving to provide each guest with warm, thoughtful, accurate, and efficient professional service, bringing a wonderful experience of home away from home. Our environment is spacious and comfortable, and we value sleep quality. We select high-quality mattresses, provide two types of pillows - firm and soft, and offer fluffy and skin-friendly down comforters with just the right thickness, as well as clean and tidy sheets to help you have a good night's sleep. We warmly welcome you to visit us again.Sincerely,IHG Social Listening Team
Guest User
Superior 2-bed Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 13, 2024
Hotel is clean and staff are helpful.
Response from Property: Dear guest, Thank you for staying with us and giving high recognition to our clean and service. We will continue to work hard and live up to your praise. We also look forward to your next visit.Best regards, IHG Social Listening Team
Gerhardus Jacobus
Superior Queen Room
Stayed in Apr 2023
Family
26 review
5.0/5
Outstanding
Posted on May 29, 2023
People were friendly and very helpful. Front desk was so kind to us and helped with every question or need that we had. Would book it again in the future.
Response from Property: Dear guest,We are very happy to hear you enjoyed your stay with us. I will certainly share your kind comments with our staff, particularly the staff you have mentioned by name. We hope you will consider staying with us again shall your travels bring you back to Holiday Inn ExpressShanghai Pudong Zhangjiang.Sincerely, IHG Social Listening Team
Guest User
Superior 2-bed Room
Stayed in Apr 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 3, 2023
I like it very much, everything was ok. The personnel is very friendly and kind. The breakfast has a lot of food and coffee is also nice.
Response from Property: Dear guest,We are very happy to hear you enjoyed your stay with us. I will certainly share your kind comments with our staff and breakfast. We certainly look forward to seeing you again and hopefully sooner rather than later! Sincerely,IHG Social Listening Team
William
Superior Queen Room
Stayed in Jun 2023
Solo travelers
15 review
5.0/5
Outstanding
Posted on Jun 30, 2023
Annie is super helpful. I got taken good care of.
Response from Property: Dear guest,We are very happy to hear you enjoyed your stay with us. I will certainly share your kind comments with our staff, particularly the staff you have mentioned by name——Annie. We certainly look forward to seeing you again and hopefully sooner rather than later! Best regards, IHG Social Listening Team
Fedor
Superior 2-bed Room
Stayed in May 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on May 14, 2023
Annie was very helpful and the location is great 👍
Response from Property: Dear Guest, Thank you for staying at our hotel. Thank you for your kind words about our service and location. We will continue our efforts and look forward to your next visit.Sincerely, IHG Social Listening Team
Anonymous User
Superior Queen Room
Stayed in Nov 2022
Solo travelers
5 review
3.7/5
Posted on Nov 11, 2022
I stayed for almost two weeks and overall it has been a good experience. After a hiccup with a towel, the manager of the hotel ensured that my room was cleaned more thoroughly.
The room itself was quite small. The huge glass wall made the room look a bit bigger but for some reason some random people were hanging out right next to the window and I could see trash outside of the window on a regular basis.
The breakfast buffet was quite repetitive the first week but got better in the second week. Overall, simple home made style food that I generally enjoyed.
I’d recommend this hotel for a short stay. It felt a bit too pricey considering it’s location (far from the city center) and the range of services provided.
Response from Property: Dear guest,Thank you for taking the time in leaving us a review on your stay with us.We are sorry to hear that your room was not really clean.We will certainly review our cleanliness and do an extra cleaning work on it.Each of our rooms contains a hearty buffet breakfast, which is served with fresh fruits and vegetables, sweet pastries, original cereals, various beverages and freshly ground coffee. We will try our best to suit the guests' tastes by updating the menu and adding more types of ingredients for your convenience. We sincerely hope it did not mar your experience at our hotelSincerely, IHG Social Listening Team
Anonymous User
Superior Queen Room
Stayed in Oct 2022
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 22, 2022
Very good experience!
Response from Property: Dear guest,Thank you for writing a review about your stay.We work hard to make our guests happy and appreciate your feedback! We hope to have the pleasure of welcoming you again.Best regards,IHG Social Listening Team
Guest User
Superior Queen Room
Stayed in Feb 2023
Business travelers
9 review
5.0/5
Outstanding
Posted on Mar 6, 2023
Top hotel!!!
Response from Property: Dear guest,Thanks so much for such a glowing review. We truly appreciate your business and you taking the time to share your comments.We hope you will consider staying with us again shall your travels bring you back to Holiday Inn ExpressShanghai Pudong Zhangjiang.Sincerely,IHG Social Listening Team
Anonymous User
Superior Queen Room
Stayed in Dec 2022
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 15, 2022
Liu Xiaoyin
Response from Property: Dear guest, I am very happy to bring you such a wonderful accommodation experience. We adopt the newly upgraded smart selection second-generation decoration design to bring you a new experience of high appearance and high skills. The intimate open island reception desk, simple but functional business center, 24-hour self-service convenience station, flexible and changeable meeting space, practical and fresh new guest rooms and other supporting facilities are believed to be brought to you. A bright surprise. In addition, there are self-service laundry cabinets, self-service business areas, and simple and warm guest rooms to create a comfortable, convenient and reliable hotel environment for you. Looking forward to your coming to Shanghai Pudong Zhangjiang Zhixuan again. I wish you happy. Holiday Inn Express Guest Care Team
Guest User
1 King Bed Superior
Stayed in Nov 2022
Family
9 review
5.0/5
Outstanding
Posted on Nov 12, 2022
OK OKOKOKOK
Jiasongjiefu
Superior 2-bed Room
Stayed in Sep 2022
Business travelers
13 review
5.0/5
Outstanding
Posted on Sep 25, 2022
OK!OK!OK!
Response from Property: Dear guest,Thank you for writing a review about your stay.We work hard to make our guests happy and appreciate your feedback! Also, we do make sure that we have the best locations and we hope to have the pleasure of welcoming you again. IHG Social Listening Team
Guest User
1 King Bed Superior
Stayed in Jan 2022
Other
1 review
5.0/5
Outstanding
Posted on Jan 9, 2022
Celia Wang good
Response from Property: Dear guest,We are very happy to hear you enjoyed your stay with us. I will certainly share your kind comments with our staff, particularly the staff you have mentioned by name-Celia Wang. We certainly look forward to seeing you again and hopefully sooner rather than later! Sincerely,IHG Social Listening Team