Vienna International Hotel (Shanghai Jiaotong University Humin Road)

Vienna International Hotel (Shanghai Jiaotong University Humin Road) Reviews

Vienna International Hotel (Shanghai Jiaotong University Humin Road)

No. 280 Humin Road, Minhang District, Shanghai, 201100, ChinaView Hotel Details
Vienna International Hotel (Shanghai Jiaotong University Humin Road)
Vienna International Hotel (Shanghai Jiaotong University Humin Road)Vienna International Hotel (Shanghai Jiaotong University Humin Road)Vienna International Hotel (Shanghai Jiaotong University Humin Road)
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Vienna International Hotel (Shanghai Jiaotong University Humin Road) Guest Reviews

4.5/5
Good
945 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(945)
Positive reviews(910)
Reviews with photos/video(73)
Easy to get around(70)
Classy environment(55)
Friendly front desk staff(50)
Close to metro(35)
Convenient parking(34)
Delicious breakfast(22)
Average sound insulation(17)
Stayed multiple times(7)
Negative reviews(35)
Letty Tea
Deluxe Room (2 beds)
Stayed in Aug 2024
Solo travelers
7 review
4.0/5
Very Good
Posted on Sep 28, 2024
The hotel is very close to SJTU. Public transportation is easily accessible and lots of restaurants nearby. Service and amenities were good, but, It would be great to have a mini fridge in the room for beverages.
Response from Property: Dear guests: Thank you for your feedback and wish you a happy life and smooth work!
NassimNN
TwinRoom
Stayed in Dec 2023
Couples
5 review
5.0/5
Outstanding
Posted on Jan 22, 2024
Nice, clean and cozy rooms. The service was on point and the location near metro station is convenient except for some noise once in a while.
Response from Property: My dear five-star review has been received, I stand at attention and salute ~ I promise to work harder in the future and live up to the Tathagata and the Lord~ Refill
Guest User
Superior Queen Room
Stayed in Dec 2022
Family
2 review
5.0/5
Outstanding
Posted on Jan 26, 2023
Nice hotel, good location, near to metro🚈🚇 station, neat and clean, staff is really hospitable, price is reasonable, I recommend this hotel to everyone.
Response from Property: Moved, moved, moved! In your words, I saw your trust in Xiaowei. There is nothing more romantic and moving than this. It is like the cool wind in summer and the burning fire in winter, which has always inspired Xiaowei to move forward bravely. In the future, please feel free to entrust yourself to Xiaowei...
Haoxiaoyizhibaozi
Deluxe Room (2 beds)
Stayed in Nov 2024
Business travelers
22 review
5.0/5
Outstanding
Posted on Jan 6, 2025
Goodbao g
Response from Property: 尊敬的客人,感謝您選擇我們的酒店並給我們留下您寶貴的評價。
Guest User
Deluxe Room (2 beds)
Stayed in Nov 2024
Business travelers
33 review
5.0/5
Outstanding
Posted on Jan 7, 2025
Vienna is pretty good! The facilities are very new and the price is very attractive! Overall, I am satisfied with the price in Suzhou! The price opposite is a little higher! It's pretty good
Original TextTranslated by Google
Response from Property: 非常感謝您對我們酒店的好評,您的滿意是我們的最大心願。我們會持續提升服務質量,讓您的下一次入住更加舒適。
Guest User
Superior Queen Room
Stayed in Nov 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 6, 2024
The hotel environment is very clean and tidy, including the reception area. Every time you stay, you can feel the hotel's attention to detail, which makes you feel happy.
Original TextTranslated by Google
Response from Property: Thank you very much for your good comments on our hotel. We are very happy to provide you with a satisfactory accommodation experience. We will continue to work hard to provide better services to every guest.
Guest User
Deluxe Double Room
Stayed in Oct 2024
Family
22 review
5.0/5
Outstanding
Posted on Nov 14, 2024
The hotel is very close to Jiaotong University, and it is very convenient to take a bus. The bus and subway are very close. The handsome guy Xiao Lu at the front desk has a good service attitude and answers all questions. One thing I must praise is that he also thoughtfully prepared children's toiletries and slippers. The room was also cleaned very well. I recommend staying here. I will choose Vienna next time I come to Old Minhang
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Your choice is our greatest honor every time, and your consistent support makes us feel very happy. We look forward to meeting you again!
Guest User
Deluxe Double Room
Stayed in Oct 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Nov 18, 2024
The front desk service was very good. When I checked out, I left my computer in the room. They helped me deal with it immediately. Thank you very much. I will stay here again next time.
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel and leaving a good review! We have been committed to providing high-quality services to every guest, and your praise is our greatest motivation.
Guest User
Superior Queen Room
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 21, 2024
Thank you very much for choosing our hotel and giving us your valuable feedback. We are glad to hear that you had a great time during your trip and were satisfied with our service. If you have any other suggestions and comments, please feel free to let us know, we will continue to work hard to provide you with quality service. Thank you again for your support and trust!
Original TextTranslated by Google
Response from Property: Thank you for your praise of our hotel. We are honored to have you spend a wonderful night. We attach great importance to your evaluation and will continue to improve our services to make you satisfied every time you stay.
Guest User
Superior Queen Room
Stayed in Jul 2024
Family
19 review
2.5/5
Posted on Aug 19, 2024
Today is the 15th day of the seventh ***** month. I checked in and found a moldy soap five minutes after entering the room. I called the front desk. The front desk said that they would send me a new one in a while, so I waited. 20 minutes later, the security brother knocked on the door. The brother handed me two pieces of soap. Then I returned the moldy soap to him and asked him to help me see if this soap was moldy? The brother may have seen a lot of such things, and he gave me two sentences lightly: 1. You can just throw away the moldy ones, don’t give them to me. 2. It doesn’t matter, you can use it normally. The moldy ones will be clean after washing. I was obsessed with thinking over and over again, why did I book this hotel? Why did I find this soap moldy? The brother looked down on my fuss. Although I am a consumer, I should not find fault with the mold. Maybe the supplies in your hotel will be new after washing. [Covering face] The market is not very good now, and maybe there is no new purchase, so I took out the ones from 10 years ago and 8 years ago and used them again. I looked at the hotel towels, bath towels, and even bedding with doubt. It’s not a complaint, it’s that I don’t deserve it. Just wash it and it will be new.
Original TextTranslated by Google
Response from Property: Dear guest, we are sorry for the bad experience you had. We have verified the problem you reported and immediately resolved the cause of your dissatisfaction. We will hold ourselves to a higher standard, continue to improve, and provide you with more satisfactory services. We look forward to seeing you again!
Guest User
Deluxe Double Room
Stayed in Dec 2024
Business travelers
20 review
5.0/5
Outstanding
Posted on Jan 10, 2025
The service of this hotel is really refreshing. From the moment we entered the hotel, every employee showed us a warm smile and paid meticulous attention to our needs. Whether it was the warm reception at the front desk or the clean and comfortable guest rooms, we felt very comfortable. In particular, their attentive service made us feel the warmth of home during our trip.
Original TextTranslated by Google
Response from Property: Thank you for your praise of our hotel. We are honored to have you spend a wonderful night. We attach great importance to your evaluation and will continue to improve our services to make you satisfied every time you stay.
Anonymous User
Superior Queen Room
Stayed in Jun 2024
Business travelers
7 review
4.5/5
Great
Posted on Aug 22, 2024
Booked this for the summer camp at Shanghai Jiao Tong University. The flight was late and we arrived at 5am. There was someone at the front desk to receive us and they were very nice. Overall it was good. The equipment was a bit old, but the air conditioning was OK. It was clean, had good sunshade and no noise.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for your feedback and wish you a happy life and smooth work!
Guest User
Deluxe Family Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 8, 2025
The family suite is very satisfactory, but the sound insulation is a bit poor. However, old-style decoration basically has this problem. If it is not too excessive, it is acceptable. Everything else is very good, and the service staff is also very responsible.
Original TextTranslated by Google
Response from Property: Thank you for your praise of our hotel. We are honored to have you spend a wonderful night. We attach great importance to your evaluation and will continue to improve our services to make you satisfied every time you stay.
Song
Superior Queen Room
Stayed in Dec 2024
Family
5 review
4.7/5
Amazing
Posted on Jan 5, 2025
Generally speaking, it's OK, and parking is convenient, but such a large parking space will be rubbed, which is very depressing. There is a Northeastern restaurant next to it. After eating once, I immediately changed to another one.
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for the bad experience you have. If you have any questions during your stay, you can call the waiter at any time. We are on call 24 hours a day to solve your problems. We look forward to your next visit.
Guest User
Superior Queen Room
Stayed in Jun 2024
Family
3 review
5.0/5
Outstanding
Posted on Jul 4, 2024
The room is very clean and well decorated. The pictures are the same as the real thing. The service attitude is very good. There is sour plum soup available in the lobby on the first floor. It is very close to the subway station. Vienna Hotel is my first choice when going out. It is more reassuring and the price is also acceptable. I am satisfied
Original TextTranslated by Google
Response from Property: Nothing is more powerful than your praise and satisfaction! Thank you for your good comments and look forward to your next visit!