No. 25, Lane 6666, Humin Road, Minhang District, Shanghai, ChinaView Hotel Details
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Ji Hotel (Shanghai Xinzhuang, Humin Road) Guest Reviews
4.8/5
Excellent
756 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(756)
Positive reviews(748)
Reviews with photos/video(136)
Easy to get around(109)
Friendly front desk staff(68)
Delicious breakfast(62)
Close to metro(61)
Classy environment(58)
Quiet & comfortable(42)
Convenient parking(25)
Perfect for business trips(18)
Negative reviews(8)
Guest User
Queen Room
Stayed in Oct 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Nov 21, 2024
It’s near metro station and room is cleaned. Staff are nice.
Response from Property: 時光靜好,與君語,細水長流,與君同,繁華落盡,與君老,小季與您同在!
Paul Philpott
Queen Room
Stayed in Dec 2021
Business travelers
102 review
5.0/5
Outstanding
Posted on Jan 27, 2022
wonderful staff, food and location
Response from Property: 聽花開花落,唱細水長流,品詩談禪,愜意非凡~~~
Guest User
Queen Room
Stayed in Oct 2024
Couples
1 review
0.5/5
Posted on Nov 23, 2024
I want to objectively state three things: 1. When checking in, the front desk staff took my mobile phone to apply for a membership card without my permission. After I raised my question, the staff laughed it off. 2. When checking in, I informed you of the reserved parking space in advance. When I returned to the hotel later, the turnstile failed to recognize the license plate number. I contacted the front desk many times and asked to open the turnstile. The front desk refused many times and asked me to repeatedly try to let the turnstile recognize the license plate number, which caused my vehicle to be scratched and deformed. I was reluctant to open the gate and did not take the initiative to arrange a parking space; 3. I went out early and returned to the hotel at 8 o'clock in the morning. I found that the door was opened and the hotel staff was cleaning the room. But I did not check out. As a well-known chain brand in the hotel industry, All Seasons has the above points. First, whether the customer wants the hotel to use his or her identity information and personal property to achieve a certain purpose, and whether it infringes upon the customer's right to independent choice and private property control. Second, my car was scratched. I will not hold the hotel responsible for the financial losses caused to me, but I want to condemn the inaction of the hotel staff and their indifference to the basic needs of customers. Thirdly, is the check-in time set by Ji Hotel for customers from 6pm to 8am? Any All Seasons hotel represents the All Seasons brand. Based on this, I will not choose to stay at an All Seasons Hotel in the future, and I do not recommend everyone to stay at an All Seasons Hotel.
Original TextTranslated by Google
Response from Property: Dear guests, we are very sorry that this check-in did not bring you a satisfactory check-in experience. Since you did not bring your ID card, the front desk used your mobile phone to register without your ID card. Scanning the QR code will also check you in. , we have consulted you in advance. There is a fee to apply for a membership card. The front desk will not use your mobile phone to apply for a membership card privately. Our parking lot automatically lifts the pole. If your car does not have a temporary license plate or is If you are blacklisted, the poles in the parking lot will be lifted automatically. The parking lot is managed by the property. When you contact the front desk and need to lift the pole, we will also contact the property management as soon as possible. Your room will be opened at 8:00 in the morning. When I arrived, my aunt saw that the room door was open and there was no luggage in the room. She mistakenly thought that you had checked out and left, so she went in to clean up. After seeing you come back, her aunt immediately apologized and left the room. Xiao Ji I apologize again. If you have any needs during your stay, you can contact the front desk at any time. There will be someone to serve you 24 hours a day. I hope you can give Xiao Ji another chance and look forward to your visit again.
Liuxiuxiu
Queen Room
Stayed in Oct 2024
Business travelers
17 review
1.8/5
Posted on Nov 20, 2024
The room is small and has no windows.
No breakfast.
Service: The attitude is tough and it feels like they are Party A and we are Party B! Even though she doesn't speak much, her stubborn attitude is there: Love can't last!
Original TextTranslated by Google
Response from Property: Dear guests, we are very sorry that this check-in did not bring you a satisfactory experience. The room type you booked is a double bed room. This room type does not have windows. We marked it in detail on the room type details interface. The room The area is about 18-20 square meters. The size of our room is consistent with the size marked online. Free breakfast is a privilege of our gold and platinum membership. If you come from Ctrip and need breakfast, you will have to pay extra. Ha, Xiao Ji once again apologizes for the inconvenience caused to you. If you have any needs during your stay, you can contact the front desk at any time. There will be someone to serve you 24 hours a day. We look forward to your visit again!
Guest User
Superior Double Room
Stayed in Mar 2024
Booked for others
3 review
5.0/5
Outstanding
Posted on Apr 29, 2024
The room is very clean and the transportation is very convenient. It is right outside the subway station of Line 1, and it takes only one bus stop to get to Nanfang Mall, Zhonggeng, and Lotus Plaza. Food and shopping
Original TextTranslated by Google
Response from Property: Time is like half a firework blooming on the canvas of time, and fate is the inevitable encounter in life; when we get to know each other, the warmth in our hearts brings lasting joy, which beautifies the passing years. When we think of it gently, it is the gift of time; we are grateful for the encounter and look forward to knowing each other!
Guest User
Queen Room
Stayed in Mar 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 20, 2024
The front desk service is very good, the room is clean and tidy, the surrounding transportation is very convenient, the breakfast is also very delicious, I will come again next time, the service of the whole hotel is very good, and the facilities are very complete
Original TextTranslated by Google
Response from Property: A word of affirmation and a slight smile are the greatest affirmation of Xiaoji's work. Xiaoji cannot do the best, but he will only try his best to do better!
Guest User
Superior Double Room
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Apr 1, 2024
The experience is particularly good. When you come to Shanghai, choose Ji Hotel!
Original TextTranslated by Google
Response from Property: Thousands of words can be summed up in one sentence: thank you for your choice, thank you for your careful discovery and sharing. Warmth and friendliness are an indispensable part of the Four Seasons service consciousness. I look forward to seeing you again!
Guest User
Business Queen Room
Stayed in Jan 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 3, 2024
The room is clean and tidy, the service attitude is very good 👍; we sent our friends to check in; the lady also waived the parking fee
Original TextTranslated by Google
Response from Property: The afterglow of sunset, facing the colorful clouds, facing the breeze, towards the sky, conveying Xiao Ji's blessings, and spreading the fragrance to you far away~
Guest User
Guestroom (2 beds)
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 3, 2024
The room is great, family friendly, clean and sanitary. It is very close to the subway entrance, just a few steps away. The hotel's breakfast is also very good, and the service staff is also very enthusiastic.
Facilities: Great!
Service: Very good.
Original TextTranslated by Google
Response from Property: Every word of satisfaction is a compliment and encouragement. It is Xiao Ji’s greatest satisfaction to receive compliments from our guests. We are all looking forward to your next visit!
Camus
Business Queen Room
Stayed in Dec 2023
Business travelers
25 review
5.0/5
Outstanding
Posted on Jan 27, 2024
Facilities: Brand new facilities, smart toilets
Hygiene: Very good hygiene, clean floor
Environment: Nice environment, the hotel is right at the subway entrance, very convenient, many shops around
Service: Good service
Recommended
Original TextTranslated by Google
Response from Property: The times are quiet and good, I talk with you, the water flows slowly and I am with you, the prosperity is gone, I grow old with you, Xiao Ji is with you!
Lakashiliang
Business Queen Room
Stayed in Dec 2023
Business travelers
39 review
5.0/5
Outstanding
Posted on Jan 25, 2024
In all aspects, it is quite good, the transportation is convenient, the sanitation is clean, and the living is comfortable in all aspects. It is still very good. I will come again if I have the chance.
Original TextTranslated by Google
Response from Property: Here is a pot of good tea, here is a good poem, just to serve you better, Xiaoji is always waiting for you~~~
Guest User
Queen Room
Stayed in Mar 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Apr 29, 2024
Very satisfied, very good
Original TextTranslated by Google
Response from Property: Every word of satisfaction is a compliment and encouragement. It is Xiao Ji’s greatest satisfaction to receive compliments from our guests. We are all looking forward to your next visit!
Xiaomeimei
Queen Room
Stayed in Jan 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 28, 2024
Very good, the service attitude is very good.
Original TextTranslated by Google
Response from Property: My left hand represents my thoughts for you, my right hand represents my blessings for you. I am grateful for meeting you in this vast crowd of people. I hope we can meet again!
Benbenxionghai
Business Queen Room
Stayed in Oct 2023
Other
194 review
5.0/5
Outstanding
Posted on Nov 22, 2023
If you drive to Shanghai, this is the best location. There is free parking in the large yard. Metro Line 1 is just across the road, making it very convenient to get to downtown Shanghai. It is very pleasant to visit Nanjing Road and the Bund at night.
Original TextTranslated by Google
Response from Property: Thousands of words can be summed up in one sentence: thank you for your choice, thank you for your careful discovery and sharing. Warmth and friendliness are an indispensable part of the Four Seasons service consciousness. I look forward to seeing you again!
Anonymous User
Queen Room
Stayed in Oct 2023
Business travelers
9 review
5.0/5
Outstanding
Posted on Nov 21, 2023
The room is very good, the bedding is very comfortable! The experience is very good, there are convenient places to eat around, a food street, and the subway entrance is next to it. Very good.
Original TextTranslated by Google
Response from Property: The quality remains unchanged, the trust remains unchanged, and the perseverance remains unchanged. Xiaoji is committed to providing guests with the best stay experience!