Alena_Khazh
September 18, 2024
This is my second time in that hotel, last time was good, so I chose it again...
And it was quite disappointed. I mean, it's still very clean and convenient (yes, a little bit old, but price is okay), but this time air conditioner in my room didn't work at all! When I asked a reception about it, girl just called security for me, there was no apology, nothing, it was very unfriendly. Then the security came to my room, and just said that the air conditioner was working. I showed to him a lot of times that I have been in the hotel for 2 hours and the room is still hot, and the air conditioner gives an error on the screen. But he insisted that everything was working. You can see the photos. As a result, he left immediately, and the air conditioner just made loud noises all night, but did not cool at all. I was too tired to go to talk with reception at night.
So it was definitely a terrible experience. I am very disappointed in the service