Hongqiao Yunfeng Hotel Reviews

Response from Property: Dear guest, We sincerely thank you for your recognition and praise of our hotel, which makes us deeply gratified. The high-quality service you mentioned is the goal that our hotel has always pursued. We will continue to work hard to make every guest feel the warmth and comfort of home. At the same time, we are very happy to know that you enjoy the convenience of free parking and the convenience of going to the airport. We sincerely hope that every day you spend here will be perfect. If you have any needs or suggestions in the future, please feel free to contact us, we will serve you wholeheartedly. Thank you again for your visit, and we look forward to your choosing our hotel again. I wish you a pleasant journey and a happy life!

Response from Property: Dear guest, First of all, we would like to express our deepest apologies for the inconvenience you experienced during your stay. After reading your review, we feel deeply guilty and regretful. Obviously, there is a big gap between our service and your expectations. Regarding the inconsistent information of the laundry service you mentioned, we understand the inconvenience this has caused you. This situation should not happen. We have started to investigate the matter and will ensure that such misleading information will not appear in future services. At the same time, we are deeply sorry for the refrigerator and heating malfunctions you encountered in your room. When you reported these problems to us, we failed to provide timely and effective solutions and simply suggested that you open the window, which was obviously not thoughtful and responsible enough. We have seriously reminded the relevant staff and asked them to be more proactive in finding solutions when facing guests' needs to ensure that every guest can enjoy a comfortable and satisfactory accommodation experience. Although our hotel is located near the subway station, which provides convenience for your travel, we are well aware that this cannot make up for the inconvenience you have suffered due to poor service. We sincerely hope that you can forgive our mistakes this time and give us a chance to correct them. At the same time, we also welcome you to directly give us your valuable feedback to our hotel management. Every suggestion from you is the driving force for our continuous improvement. We apologize again for your unpleasant experience. We look forward to having the opportunity to provide you with better services in the future and let you feel the warmth and comfort of home. Wish you all the best!

Response from Property: 尊敬的賓客， 您好！非常感謝您選擇入住我們的酒店，並抽出寶貴時間分享您的寶貴意見。對於您的認可與反饋，我們深感榮幸並倍加珍惜。感謝您對我們的支持與理解，期待在不久的將來，能有幸再次迎接您的光臨，為您呈現一個更加完美、更加貼心的住宿體驗。祝您生活愉快，萬事順意！ 此致 敬禮！

Response from Property: Dear guest, hello! Thank you for your comments. Your support and encouragement are the greatest driving force for our progress. Shanghai Yunfeng Hotel strives to continuously create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Yunfeng looks forward to your visit again

Response from Property: Dear guest, hello! Thank you for your comments. Your support and encouragement are the greatest driving force for our progress. Shanghai Yunfeng Hotel strives to continuously create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Yunfeng looks forward to your visit again

Response from Property: Dear guest: Thank you very much for choosing our hotel and taking the time to leave a review! We are very happy to learn that you think our hotel is in a great location, close to the subway station and the airport. Convenient transportation is very important for your travel, and we always strive to provide guests with a convenient accommodation experience. We are very pleased that you mentioned that the room is clean and quiet. We have always been committed to providing every guest with a comfortable and tidy accommodation environment to ensure that you have a quiet resting space during your busy journey. At the same time, we are also very happy that you are satisfied with our check-in and check-out process. We always take efficient and thoughtful service as our criterion, and strive to make every guest feel at home in the hotel. Your satisfaction and recognition are the best encouragement for us. We promise to continue to work hard to improve the quality of service and provide guests with a better accommodation experience. Thank you again for your stay and comments, and look forward to your next visit. We will serve you wholeheartedly! Best wishes! All hotel staff

Response from Property: Dear guests, your evaluation is the best motivation for us to move forward. We will continue to improve the service awareness of hotel employees and pay attention to the improvement of service quality. All Yunfeng staff look forward to seeing you and your family come again! wish you a happy life

Response from Property: Dear guests, our hotel used to be the key reception center of the Shanghai Garrison District. Our facilities and equipment have not kept pace with the times and failed to bring you a better experience. We are deeply sorry. At this stage, we are making improvements to the hardware facilities and equipment. We look forward to your next stay and bringing you more surprises~

Response from Property: Dear guests, your evaluation is the best motivation for us to move forward. We will continue to improve the service awareness of hotel staff and pay attention to the improvement of quality. All Yunfeng staff look forward to seeing you and your family again! wish you a happy life

Response from Property: Dear guests, hello! Our hotel used to be a key reception center in the Shanghai Garrison Area. Its facilities and equipment have not kept pace with the times and failed to bring you a better experience. We are deeply sorry. The guidance sign is displayed in the lobby elevator. For the follow-up of the facilities and equipment We will carry out comprehensive renovations and strengthen our service awareness. We look forward to your visit again!

Response from Property: Dear guests, your evaluation is the best motivation for us to move forward. We will continue to improve the service awareness of hotel staff. For the network problems you reported, we will adjust in time and pay attention to the improvement of check-in quality. All Yunfeng staff look forward to seeing you and your family again! wish you a happy life!

Response from Property: Dear guests, hello! Thank you for your perfect review. Your support and encouragement are our greatest motivation to move forward. Shanghai Yunfeng Hotel strives to continuously create a warm and comfortable living environment for guests, and meets the requirements of different guests with the highest cost performance. Yunfeng looks forward to your visit again!

Response from Property: Dear guests, thank you for your good comments. Yunfeng will strive to do better. We look forward to your next stay and bring you more surprises~

Response from Property: 尊敬的客人，感謝您的點評，雲峯會努力做得更好，期待您的下次入住，給您帶來更多的驚喜~