Shanghai StarChain New Space Time Hotel (Zhongshan Park Subway Station)

Shanghai StarChain New Space Time Hotel (Zhongshan Park Subway Station) Reviews

Shanghai StarChain New Space Time Hotel (Zhongshan Park Subway Station)

No.99 Huichuan Road (2F), Changning District, Shanghai, 200050, ChinaView Hotel Details
Shanghai StarChain New Space Time Hotel (Zhongshan Park Subway Station)
Shanghai StarChain New Space Time Hotel (Zhongshan Park Subway Station)Shanghai StarChain New Space Time Hotel (Zhongshan Park Subway Station)Shanghai StarChain New Space Time Hotel (Zhongshan Park Subway Station)
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Shanghai StarChain New Space Time Hotel (Zhongshan Park Subway Station) Guest Reviews

4.3/5
2292 review
Verified reviews
Location4.3
Amenities4.1
Service4.3
Cleanliness4.3
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All reviews(2292)
Positive reviews(2135)
Reviews with photos/video(194)
Easy to get around(481)
Friendly front desk staff(462)
Close to metro(234)
Average sound insulation(156)
Convenient for shopping(80)
Perfect for business trips(31)
Stayed multiple times(23)
Luggage delivery service(7)
Negative reviews(157)
Guest User
Cozy Double Room
Stayed in Jun 2024
Solo travelers
3 review
4.2/5
Very Good
Posted on Jun 21, 2024
Strategy location. Exit no.10 from Zhongshan park station will see the hotel. Public bus station nearby too. Comfortable and convenient. Value for money.
Response from Property: Dear guest, hello! Thank you for your praise! Every city has its own reasons to be missed; every season has its own scenery that we can't bear to leave; every hotel has its own sweet and warm memories. I hope that Stars and Stars is the most unique one in your memory. I wish you all the best! Looking forward to your next stay
buks
Cozy Double Room
Stayed in May 2024
Solo travelers
36 review
3.2/5
Posted on May 18, 2024
They gave me a room without a refrigerator. I asked the reception to provide the lacking amenity and Miss Y did not hesitate to arrange it for me despite difficulty in the language.
Response from Property: Dear guest, hello! Thank you for your good comments! Every city has its own reasons to make people miss it; every season has its own scenery that we can't bear to leave; every hotel has its own sweet and warm memories. I hope that Stars and Stars is the most unique one in your memory. I wish you all the best! Looking forward to your next stay!
Anonymous User
Duplex 2-bed Room
Stayed in May 2024
Solo travelers
36 review
2.7/5
Posted on May 10, 2024
It has excellent location (near a big shopping mall and metro station). They have built-in stove but you cannot use it. I wish they could at least provide microwave oven just like the other serviced apartments on the same building. My room is also located near the metro so it was noisy (it is advisable to ask reception to give you room that’s away from the metro station side).
Response from Property: Dear guests, hello! Thank you very much for staying at the Shanghai New Time Garden Hotel. We apologize for not providing you with a perfect stay experience. As the hotel manager, I have carefully reviewed your comments and have carefully organized and reflected on them. In our future work, we will strengthen refined management to provide high-quality services to our guests. In addition, regarding the service issue you reported, we have communicated and rectified it with the relevant departments. We deeply apologize for your stay experience and hope that you can accompany and supervise us more in the future, urging us to improve our products and services. Once again, we sincerely apologize to you. Wishing you a pleasant work experience! Happiness in life
AdrianoDuarteGarcia
Duplex 2-bed Room
Stayed in Mar 2024
Solo travelers
24 review
5.0/5
Outstanding
Posted on Mar 13, 2024
Great location just besides subway, theres all coffee shopping mall around abd zhongshang park about 200mtrs
Response from Property: Hello dear guests! Thank you for your good review! Every city always has its reasons for people to miss it; every season has its scenery that we can’t let go of; every hotel has its sweet and warm memories. I hope Jingting will be the most unique one in your memories. I wish you all the best! Looking forward to your next stay
Guest User
Deluxe Double Room
Stayed in Feb 2024
Couples
2 review
2.5/5
Posted on Feb 12, 2024
We booked deluxe double room, location was nice but the whole was smelling like it wasn't ventilated for months mattress was smelly and uncomfortable, towels were were not clean and I think they bought when they build this place.
Response from Property: Dear guests, hello! Thank you very much for staying at the Shanghai New Time Garden Hotel. We apologize for not providing you with a perfect stay experience. As the hotel manager, I have carefully reviewed your comments and have carefully organized and reflected on them. In our future work, we will strengthen refined management to provide high-quality services to our guests. In addition, regarding the service issue you reported, we have communicated and rectified it with the relevant departments. We deeply apologize for your stay experience and hope that you can accompany and supervise us more in the future, urging us to improve our products and services. Once again, we sincerely apologize to you. Wishing you a pleasant work experience! Happy life!
Marcos
Business Room
Stayed in Aug 2024
Solo travelers
23 review
5.0/5
Outstanding
Posted on Aug 8, 2024
Close to exit 10 of zhongshan park metro. My room was nice and very quiet, the only issue was the cigarette smell but that's fairly common in China unfortunately. Staff was friendly, specially the woman during check out.
Dr Matt
Business Room
Stayed in Jul 2024
Business travelers
31 review
5.0/5
Outstanding
Posted on Jul 23, 2024
Perfect location. The staff makes everything good for your comfort. that cant complain anything about the room or the facilities
Anonymous User
Cozy Double Room
Stayed in Jul 2024
Couples
2 review
2.7/5
Posted on Aug 2, 2024
We asked the receptionist to order a taxi/ Didi to the airport but he forgot. We got one ourselves. We found insects in different parts of our room (shower, closet, floor). The location is great (public transportation and convenience stores, malls)
Guest User
Cozy Double Room
Stayed in Jun 2024
Travel with friends
8 review
3.7/5
Posted on Jul 2, 2024
The pictures are deceiving, the state is very poor, but acceptable, it has a washing machine and a fridge that doesn't work, right in front of the metro
Response from Property: Hello dear guests! Thank you for your good review! Every city always has its reasons for people to miss it; every season has its scenery that we can’t leave behind; every hotel has its sweet and warm memories. I hope Xingyichen will be the most unique one in your memories. I wish you all the best! Looking forward to your next stay
spaceships andthecity
Deluxe Double Room
Stayed in Jun 2024
Solo travelers
1 review
3.7/5
Posted on Jun 12, 2024
Honestly wasn’t gonna expect much from this hotel. But it was way better that what i’d expected. Room clean (obviously not 5 star clean) but as someone who is very petty about cleanliness (especially bathrooms) I was satisfied with what I had been welcomed with. Location is great there’s malls right next door for a quick bite, and i was able to get to any further locations (the bund, sight attractions) within 30mins even with traffic (30mins car travelling time is considered fast). Honestly biking in Shanghai is my favorite way to travel, roads are straight so no need to turn too many corners. Will come back to this hotel. The train sound wasn’t an issue for me, I didn’t hear any noise in my room, I can hear it outside in the hall though. Was roomed 1804 just fyi.
Response from Property: Dear guests, hello! Thank you very much for staying at the Shanghai New Time Garden Hotel. We apologize for not providing you with a perfect stay experience. As the hotel manager, I have carefully reviewed your comments and have carefully organized and reflected on them. In our future work, we will strengthen refined management to provide high-quality services to our guests. In addition, regarding the service issue you reported, we have communicated and rectified it with the relevant departments. We deeply apologize for your stay experience and hope that you can accompany and supervise us more in the future, urging us to improve our products and services. Once again, we sincerely apologize to you. Wishing you a pleasant work experience! Happiness in life
Serxluke
Duplex 2-bed Room
Stayed in Jul 2024
Business travelers
27 review
4.2/5
Very Good
Posted on Aug 4, 2024
Good location and convenient. Subway is very close and city I enter is very near as well
Guest User
Deluxe Double Room
Stayed in Nov 2023
Solo travelers
14 review
4.5/5
Great
Posted on Nov 17, 2023
Very near to Metro station (Zhongshan Park) and surrounded with shopping mall and eatery too. Very helpful staffs. Breakfast is bento set and served to the room which will be better if you opt out of it too.
Response from Property: Hello dear guests! Thank you for your good review! Every city always has its reasons for people to miss it; every season has its scenery that we can’t let go of; every hotel has its sweet and warm memories. I hope Jingting will be the most unique one in your memories. I wish you all the best! Looking forward to your next stay
Guest User
Business Room
Stayed in Apr 2024
Business travelers
8 review
1.7/5
Posted on Apr 29, 2024
The hotel and facilities are very old. The room and facility does not look the same as we saw from the pictures on trip.com. For me, it is some kind of cheating. Stains are found on the bed sheet. Moreover, the security of the hotel is not good. Lots of people can take the lift of the hotel without the card. I just stayed this hotel for two nights even though I had already paid full for 5 nights. I also tried requested for part of refund from the hotel but they ignore me. Pls update the real pictures on trip.com. Otherwise, other peoples may fall into this trap.
Niuniuniu
Deluxe Double Room
Stayed in Apr 2024
Solo travelers
5 review
3.5/5
Posted on Apr 29, 2024
Very well located but it’s an old hotel that could use some renovation. The stay was pleasant otherwise
Response from Property: Dear guests, hello! Thank you very much for staying at the Shanghai New Time Garden Hotel. We apologize for not providing you with a perfect stay experience. As the hotel manager, I have carefully reviewed your comments and have carefully organized and reflected on them. In our future work, we will strengthen refined management to provide high-quality services to our guests. In addition, regarding the service issue you reported, we have communicated and rectified it with the relevant departments. We deeply apologize for your stay experience and hope that you can accompany and supervise us more in the future, urging us to improve our products and services. Once again, we sincerely apologize to you. Wishing you a pleasant work experience! Happiness in life
Guest User
Duplex 2-bed Room
Stayed in Mar 2024
Family
2 review
4.2/5
Very Good
Posted on Apr 8, 2024
We loved the location & nice people work there. There was an issue to get our deposit back when we checked out. Thanks for YD’s help to solve it smoothly. Helen(YD) was very friendly & helpful. Cathy was very sweet & we loved her smiling. We miss you all.