To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.4
Service4.5
Cleanliness4.6
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All reviews(1128)
Positive reviews(1087)
Reviews with photos/video(172)
Easy to get around(91)
Large rooms(71)
Many amenities(57)
Friendly front desk staff(53)
Close to metro(33)
Perfect for business trips(30)
Stayed multiple times(14)
Awesome gym(11)
Negative reviews(41)
Knggggg
Studio Executive With Twin Beds
Stayed in Nov 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Dec 12, 2024
Easy to get around with DiDi , not too far from Nanjing road.(i prefer this area which is not too packed and not too touristy .). Malls is around . Walkable to eat many things (Starbucks is near by too)
Response from Property: Dear Resident, Thank you very much for sharing your valuable feedback with us. We are very glad to learn that your overall stay was an enjoyable one. Thank you once again for your feedback and we look forward to welcome you again soon. Best regards, Riverdale Residence Xintiandi Shanghai Team
Nathalie
Studio Deluxe
Stayed in Aug 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Sep 16, 2024
Very nice place.
Good location.
Everything around 15 mn walk.
Big room 35 m.
People at the réception were very nice .
Response from Property: Dear Resident, Thank you very much for sharing your valuable feedback with us. We are very glad to learn that your overall stay was an enjoyable one. Thank you once again for your feedback and we look forward to welcome you again soon. Best regards, Riverdale Residence Xintiandi Shanghai Team
Yvonne
Studio Executive With King Bed
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 12, 2024
The room was very spacious and well lit. The bed was comfortable to sleep on. Service wise was superb, we arrived earlier than the supposed check in time, and the kind lady at the front desk immediately helped to settle our luggage and in the end even managed to find a room suitable for us to immediately check in and settle down. They even have these cute robots to bring food to our room whenever we order food deliveries. Overall it was a wonderful experience staying here.
Response from Property: Dear Resident, Thank you very much for sharing your valuable feedback with us. We are very glad to learn that your overall stay was an enjoyable one. Thank you once again for your feedback and we look forward to welcome you again soon. Best regards, Riverdale Residence Xintiandi Shanghai Team
OLGA35
Studio Executive With King Bed
Stayed in Jun 2024
Family
38 review
5.0/5
Outstanding
Posted on Jun 24, 2024
Very nice place to stay ,clean and comfortable.everything is near by,stores,shopping malls,restaurants,cafes,the river is near by ,like 15 min walk from the hotel.
6/11
Response from Property: Dear Resident, Thank you very much for sharing your valuable feedback with us. We are very glad to learn that your overall stay was an enjoyable one. Thank you once again for your feedback and we look forward to welcome you again soon. Best regards, Riverdale Residence Xintiandi Shanghai Team
Anonymous User
Studio Executive With King Bed
Stayed in Dec 2024
Solo travelers
63 review
5.0/5
Outstanding
Posted on Dec 16, 2024
Great hotel located around the corner of beautiful Xintiandi area. The location of the hotel is perfect to explore different areas of the city. My apartment had an amazing view on the skyline of Shanghai. The room was clean and the bed very comfortable. The service team is very friendly and supportive. I would come back again.
Response from Property: Dear Resident, Thank you very much for sharing your valuable feedback with us. We are very glad to learn that your overall stay was an enjoyable one. Thank you once again for your feedback and we look forward to welcome you again soon. Best regards, Riverdale Residence Xintiandi Shanghai Team
Guest User
Studio Executive With King Bed
Stayed in Jul 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jul 18, 2024
Everything about it was amazing , Top tier stuff , strongly recommended
Response from Property: Dear Resident, Thank you very much for sharing your valuable feedback with us. We are very glad to learn that your overall stay was an enjoyable one. Thank you once again for your feedback and we look forward to welcome you again soon. Best regards, Riverdale Residence Xintiandi Shanghai Team
Yang
Studio Deluxe
Stayed in Aug 2024
Solo travelers
1 review
4.5/5
Great
Posted on Aug 21, 2024
Very happy to stay at this place. Convenient location!
Response from Property: Dear Resident, Thank you very much for sharing your valuable feedback with us. We are very glad to learn that your overall stay was an enjoyable one. Thank you once again for your feedback and we look forward to welcome you again soon. Best regards, Riverdale Residence Xintiandi Shanghai Team
Anonymous User
Studio Executive With King Bed
Stayed in Nov 2024
Family
3 review
4.5/5
Great
Posted on Dec 6, 2024
The room is very spacious and very clean. The housekeeper lady was so nice and diligently cleaned and even neatly folded our clothes on the bed. The hotel staff understand English, and ordering food is a breeze as their robots will send right to your room. Very suitable for families/couples.
Response from Property: Dear Resident, Thank you very much for sharing your valuable feedback with us. We are very glad to learn that your overall stay was an enjoyable one. So sorry about the smell.Thank you once again for your feedback and we look forward to welcome you again soon. Best regards, Riverdale Residence Xintiandi Shanghai Team
Guest User
Studio Executive With King Bed
Stayed in Nov 2024
Family
2 review
4.7/5
Amazing
Posted on Dec 1, 2024
Very helpful staff. 2 metro nearby, each about 10 minutes walk away. Taxi is cheap to everywhere due to its central location.
Response from Property: Dear Resident, Thank you very much for sharing your valuable feedback with us. We are very glad to learn that your overall stay was an enjoyable one. Thank you once again for your feedback and we look forward to welcome you again soon. Best regards, Riverdale Residence Xintiandi Shanghai Team
Emma_08
Studio Executive With King Bed
Stayed in Nov 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Nov 16, 2024
The hotel was super clean, the lobby is soo comfortable and the staff was so friendly. In the room there was a laundry machine that dried out clothes (which was a new experience to me). And their staff ordered taxi for us and fixed out air conditioning issue. Definitely recommend and would definitely choose this hotel again!
Response from Property: Dear Resident, Thank you very much for sharing your valuable feedback with us. We are very glad to learn that your overall stay was an enjoyable one. Thank you once again for your feedback and we look forward to welcome you again soon. Best regards, Riverdale Residence Xintiandi Shanghai Team
EDGL
2 Bedroom Executive
Stayed in May 2024
Family
4 review
5.0/5
Outstanding
Posted on May 15, 2024
Good hotel and big rooms. Comfy bed. Definitely coming back. It was of great Value! Great for Families. Very Good AC and Facilities
Response from Property: Dear Resident, Thank you very much for sharing your valuable feedback with us. We are very glad to learn that your overall stay was an enjoyable one. Thank you once again for your feedback and we look forward to welcome you again soon. Best regards, Riverdale Residence Xintiandi Shanghai Team
Tim Shun Ho
Executive Apartment Suite - 1-Bedroom
Stayed in Oct 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Oct 4, 2024
Good location !
Response from Property: Dear Resident, Thank you very much for sharing your valuable feedback with us. We are very glad to learn that your overall stay was an enjoyable one. Thank you once again for your feedback and we look forward to welcome you again soon. Best regards, Riverdale Residence Xintiandi Shanghai Team
Anonymous User
Studio Deluxe
Stayed in May 2024
Couples
6 review
5.0/5
Outstanding
Posted on May 3, 2024
Great location, within walking distance to bus and metro station. Room was clean, spacious, and fully equipped with a washing machine/dryer, stove, kettle, cutleries, and utensils. Breakfast spread was simple and nice. Highly recommended.
Response from Property: Dear Resident, Thank you very much for sharing your valuable feedback with us. We are very glad to learn that your overall stay was an enjoyable one. Thank you once again for your feedback and we look forward to welcome you again soon. Best regards, Riverdale Residence Xintiandi Shanghai Team
Wonderlust Teng
Studio Executive With Twin Beds
Stayed in Apr 2024
Travel with friends
14 review
5.0/5
Outstanding
Posted on May 2, 2024
Very impressed with the level of service at front desk. Good breakfast, clean room and friendly staff...👍👍
Response from Property: Dear Resident, Thank you very much for sharing your valuable feedback with us. We are very glad to learn that your overall stay was an enjoyable one. Thank you once again for your feedback and we look forward to welcome you again soon. Best regards, Riverdale Residence Xintiandi Shanghai Team
Daniel John
Studio Deluxe
Stayed in Jul 2024
Solo travelers
53 review
4.5/5
Great
Posted on Aug 3, 2024
2nd time staying there ! I recommend them
Response from Property: Dear Resident, Thank you very much for sharing your valuable feedback with us. We are very glad to learn that your overall stay was an enjoyable one. Thank you once again for your feedback and we look forward to welcome you again soon. Best regards, Riverdale Residence Xintiandi Shanghai Team