Crystal Orange Hotel (Shanghai Caohejing Yishan Road) Reviews
Crystal Orange Hotel (Shanghai Caohejing Yishan Road)
No.829 Yishan Road, Xuhui District, Shanghai, ChinaView Hotel Details
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Crystal Orange Hotel (Shanghai Caohejing Yishan Road) Guest Reviews
4.8/5
Excellent
2456 review
Verified reviewsLocation4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(2456)
Positive reviews(2420)
Reviews with photos/video(460)
Classy environment(273)
Delicious breakfast(244)
Friendly front desk staff(169)
Large rooms(121)
Awesome gym(39)
Perfect for business trips(34)
Stayed multiple times(32)
Close to metro(27)
Negative reviews(36)
Guest User
Superior Queen Room
Stayed in Aug 2024
Solo travelers
2 review
Outstanding
Posted on Aug 6, 2024
Clean room, good breakfast, mostly Chinese breakfast and a little bit of pastry. Have a small gym but convenient.Bathroom 👍
Response from Property: Hello! Thank you very much for staying at Crystal Orange Hotel Shanghai Caohejing Yishan Road and giving us a good review! We will continue to work hard to provide you with more thoughtful and comfortable services and look forward to meeting you again! Hotel General Manager: Guan Manman
Sui Foon
Superior Queen Room
Stayed in Jun 2024
Business travelers
3 review
Great
Posted on Jun 28, 2024
The room is clean n the location is convenient, n with cleaning robot , yet there’s room for improvement on breakfast
Response from Property: Dear guest: Hello! Thank you very much for staying at Crystal Orange Hotel Shanghai Caohejing Yishan Road and giving us a good review! We will continue to work hard to provide you with more thoughtful and comfortable services, and look forward to meeting you again! Hotel General Manager: Guan Manman
Jacob Song
Superior Queen Room
Stayed in Aug 2024
Business travelers
4 review
Outstanding
Posted on Aug 23, 2024
Nice and clean, the front desk staff are always polite and attentive to our needs. They will make your bed and replace the towels, including free cold drinks in the fridge. Yes,they replenish free cold coke and soda too.
Kharis Daniel
Business Double Room
Stayed in Jun 2024
Business travelers
1 review
Outstanding
Posted on Jul 1, 2024
Stayed here for 2 weeks of business and had a great time. The gym was amazing and it got self laundry and dryer for long stays. The hotel reception was accomodating for non-chinese speaker, always trying to help in all the steps.
I made a mistake of not booking for one night and they help me to fix the problem i made myself! Great service, great room and very nice staff.
Monica de Oliveira
Deluxe Double Room
Stayed in Jun 2024
Couples
2 review
Outstanding
Posted on Aug 17, 2024
The hotel structure and service is good. The room was noisy as it was at the first floor with the window view to the avenue. Location is very convenient and close to metro.
Guest User
Deluxe Double Room
Stayed in Apr 2024
Family
44 review
Great
Posted on Apr 26, 2024
I have stayed at the hotel more than once . I like it a lot including the breakfast. Its during check in that we struggle a but because no one at reception has good command of English. But it is a place I can frequently stay.
Response from Property: Dear guest: Hello! Thank you very much for staying at Crystal Orange Shanghai Caohejing Yishan Road Hotel and giving us a good review! We will continue to work hard to provide you with more thoughtful and comfortable services, and look forward to meeting you again!
Hotel General Manager: Guan Manman
JULIE PAULETTE
Superior Queen Room
Stayed in Mar 2024
Solo travelers
19 review
Posted on Mar 28, 2024
For the price the hotel was expected. The bed was firm and uncomfortable but the room was clean and had what I needed for an overnight stay. The central air was not switched to cool in March so at times it was a little uncomfortable. None of the front desk staff spoke English which was trying at times. For foreigners any foreigners staying here communication will be challenging. If I needed something I had to go downstairs to ask because I couldn’t call. I would not stay at this hotel again and would recommend it to my Chinese friends only. The location was great for what I needed it for but if I wanted the city center I wouldn’t stay here. The staff did their best and it’s not their fault. The hotel should hire bilingual speakers for the convenience of all guests.
Response from Property: Dear guests: Hello! Thank you very much for your stay at Crystal Orange Shanghai Caohejing Yishan Road Hotel and your positive review! We will continue to work hard to provide you with more thoughtful and comfortable services and look forward to seeing you again!
Hotel General Manager: Guan Manman
Débora Monin
Superior Queen Room
Stayed in Jun 2023
Travel with friends
1 review
Very Good
Posted on Jun 12, 2023
Very nice hotel with great facilities and comfort in the room. Not so great service at the front desk towards foreigners.
Response from Property: Hello, thank you very much for your affirmation of our room facilities. Our service does not distinguish the border. We strive to make guests who come to our store feel at home. I'm sorry that you are not very satisfied with this stay. Thank you for your suggestions on our lack of work. We will definitely make corrections and look forward to your next visit. Thank you.
Florah
Superior Queen Room
Stayed in Sep 2023
Couples
2 review
Outstanding
Posted on Oct 6, 2023
The Hotel is really amazing, from the service to the breakfast and also the gift at the check out desk when u leave, the service is also off the chats, 100/100 recommended
Response from Property: Dear guests: I am very glad that you have had a wonderful holiday with your friends in the hotel. Your comments are the best affirmation and encouragement for our service. I am honoured to provide you with high-quality service. Welcome to visit again! Wish you a happy life, Steven
KOBE stone
Deluxe Double Room
Stayed in Jun 2024
Couples
9 review
Very Good
Posted on Jul 19, 2024
It was an experience worth trying
Anonymous User
Business Double Room
Stayed in Mar 2024
Business travelers
9 review
Outstanding
Posted on Mar 20, 2024
A convenient location and nice hotel staffs.
DAnstey
Business Double Room
Stayed in Oct 2023
Travel with friends
17 review
Outstanding
Posted on Oct 28, 2023
Was traveling with friends too visit Jiahui at it was perfect
Richard Ngiema
Superior Queen Room
Stayed in May 2023
Solo travelers
27 review
Amazing
Posted on May 23, 2023
The staff was fast and efficient, the location is good and the breakfast set up looks good but I missed it.😔 All in all I would recommend the place.
Response from Property: Dear guest: Hello! Thank you for choosing Crystal Orange Shanghai Caohejing Yishan Road Hotel as your rest stop during your journey. Thank you very much for your stay and comments. Your satisfaction will motivate us to continue to work hard to provide guests with a more comfortable living environment and better services. welcome next time! General Manager: Shi
Guest User
Deluxe Double Room
Stayed in Apr 2023
Couples
4 review
Outstanding
Posted on May 1, 2023
nice job
Response from Property: Dear guest: Hello! Thank you very much for your stay and appreciation! I am very happy to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! You are welcome to come back and experience it again. I wish you a happy life. !Hotel general manager shi
Guest User
Business Double Room
Stayed in Nov 2023
Couples
10 review
Outstanding
Posted on Dec 4, 2023
Very nice hotel at convenient location!