CitiGO Hotel Hongqiao Shanghai Reviews

Response from Property: Dear guest, we are very sorry for the bad experience you had during your stay. CitiGO was designed by an internationally renowned designer to create a new concept space that integrates "community shared lobby, light lifestyle, and intelligent guest control". CitiGO always adheres to high quality standards. Our standard facilities and equipment include German showers, Japanese toothpaste, latex mattresses, feather beds... We never dare to slack off on hygiene, and we are determined to provide the best products to our distinguished guests. We conduct room cleaning process training for room staff every week, and the room manager carefully checks every clean room to make you feel safe and secure as if you were at home. During your stay, if you have any needs in the room, you can dial "0" to the front desk from the room phone, and our friends will respond to your needs and help you as soon as possible. In our corporate values, "guests first" has always been the top priority of our work, and we will conduct customer service training for front desk staff from time to time. We attach great importance to the opinions and suggestions of every guest, and we will continue to reflect and improve. We are looking forward to meeting you again, and we also hope that you can give us a chance to improve and see our progress.

Response from Property: Thank you for your trust and love for CitiGO. Working from nine to five alone is not as good as a place of fun with a group of people. I hope that the hotel's rich and powerful shared living room will bring you more wonderful experiences, and we look forward to your every stay!

Response from Property: Thank you for your recognition of CitiGO's services! We will continue to work hard to provide more considerate services to every guest and look forward to your next stay!

Response from Property: Thank you for your recognition of CitiGO services! We will continue to work hard to provide each guest with more considerate services and look forward to your stay again!

Response from Property: Hello! Thank you for choosing to stay at CitiGO Hotel in Shanghai and share your experience with us. Every employee in the hotel is committed to providing better service for our guests. Your recognition is our greatest encouragement. We look forward to your visit again, thank you.

Response from Property: Dear guest, we are very sorry to have brought you a bad check-in experience this time. CitiGO was designed by an internationally renowned designer and is a combination of "community shared lobby, light lifestyle, and intelligent guest control". An all-in-one new concept space, CitiGO has always strictly adhered to high quality standards. Our standard facilities and equipment include German showers, Japanese toothpaste, latex mattresses, and feather beds... We never dare to relax in terms of hygiene and are dedicated to providing the best products to us. Dear guests, room staff are trained on the room cleaning process every week. The room manager carefully checks every cleaned room to make your stay as safe and secure as if you are at home. During your stay, if you have any needs in the room, you can call the room phone number Dial "0" to the front desk, and our partners will respond to your needs and help you as soon as possible. In our corporate values, "Guests First" has always been the top priority of our work and we will check the front desk from time to time. The service staff conducts customer service training. We attach great importance to the opinions and suggestions put forward by each guest. We must constantly reflect on improvements. We look forward to meeting you again. We also hope that you can give us a chance to improve and see our progress. progress.