Himalayas Hotel

Himalayas Hotel Reviews

Himalayas Hotel

No. 1108 Meihua Road, Pudong New Area, Shanghai, 201204, ChinaView Hotel Details
Himalayas Hotel
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Himalayas Hotel Guest Reviews

4.3/5
1312 review
Verified reviews
Location4.4
Amenities4.3
Service4.3
Cleanliness4.4
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All reviews(1312)
Positive reviews(1197)
Reviews with photos/video(233)
Friendly front desk staff(80)
Large rooms(67)
Close to metro(32)
Luxurious(17)
Tasty dinner(15)
Excellent afternoon tea(14)
Elevator was OK(12)
Nice bathtub(9)
Negative reviews(115)
m00k
Deluxe Room
Stayed in Oct 2024
Business travelers
14 review
4.5/5
Great
Posted on Oct 17, 2024
The room is very big. All the facilities is clean and well prepared. The location is a bit far from shopping street, but easy if you will attend the expo because it just in the opposite side
Response from Property: Dear guests, thank you for staying at Himalaya Hotel Shanghai. We would like to express our gratitude to you for your comments during your busy schedule. This will help us to better improve the quality of our service and your stay. We hope you had a great time here and we look forward to your next stay.
Guest User
Deluxe Room
Stayed in Jun 2024
Couples
2 review
2.5/5
Posted on Jun 17, 2024
The hotel seems going to closed. No more managed by Jumeriah. Very quite and only a few guests. Breakfast is very standard and not many items.
Response from Property: Dear guests: thank you and your family for choosing Himalaya Hotel Shanghai. For your feedback on breakfast dishes, we will also feedback to the management as soon as possible, and strive to improve breakfast products as soon as possible, increase the variety of dishes, and ensure the quality of breakfast. Also hope that you can give us a chance to correct, in your next arrival, to provide you with more satisfactory service, I wish you all the best, happy every day ~
Guest User
Deluxe Room
Stayed in May 2024
Solo travelers
107 review
4.2/5
Very Good
Posted on May 18, 2024
The location is very convenient if you plan to visit the fair which is just on the opposite side of the road. But the hotel is quite timeworn and really needs an important renovation. To be a Jumeraih hotel this is quite disappointing. The breakfast is fine but the coffee machine hasn’t the cappuccino or macchiato option, it just can make coffee than the waiter told me that if I want cappuccino I need to add milk by myself.
6/7
Response from Property: Dear guests: Hello, thank you and your family for choosing Himalaya Hotel Shanghai. For your feedback about breakfast dishes, we will also feedback to the management as soon as possible, and strive to improve breakfast products as soon as possible and increase the training of waiters. Also hope that you can give us a chance to correct, in your next arrival, to provide you with more satisfactory service, I wish you all the best, happy every day ~
Guest User
Deluxe Room
Stayed in Nov 2024
Business travelers
2 review
2.5/5
Posted on Nov 11, 2024
Staff were very rude. Hotel is dated.  Room was 27 degrees (by thermostat) and was told that the main aircon was off as it’s cold outside. Offered a fan. Only stay here for location.
Tanest
Deluxe Room
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 23, 2024
Close to the exhibition, metro and many local restaurant and also a shopping center nearby with western breakfast.
Response from Property: Dear guests, thank you for staying at Himalaya Hotel Shanghai. We would like to express our gratitude to you for your comments during your busy schedule. This will help us to better improve the quality of our service and your stay. We hope you had a great time here and we look forward to your next stay.
Steven Kirk
Premier Room
Stayed in Sep 2024
Couples
7 review
4.7/5
Amazing
Posted on Sep 15, 2024
Finally found a relatively quiet hotel near Century Park! Stayed in a Premier room (with windows onto the central circular courtyard) which was almost like a small suite. The biggest advantage we found over the neighbouring Kerry Hotel was that there was much less disruption of our sleep by neighbouring customers letting doors slam, when we were trying to get much-needed sleep after travelling. The room wasn't very modern, very much an older 'angular dark wood surfaces, no carpet' style, but was very clean and comfortable nonetheless and the AC worked just fine. Was encouraged to see other non-Chinese staying at the hotel. Breakfast was good, with a reasonable number of Western options. We initially found it quite difficult to get the extra pillows we requested, but our persistence paid off. The English comprehension level of the desk staff generally was only moderate, but the concierge and the lady running the excellent hotel gym understood us perfectly.
Response from Property: Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!
Guest User
Premier Room
Stayed in Aug 2024
Business travelers
4 review
2.7/5
Posted on Aug 5, 2024
The stay was marked by a persistent stale smell and a poorly functioning air conditioner. Extensive renovations are needed, as the hotel appears to have seen better days. I had to change rooms due to the very bad smell in the first one.
Response from Property: Dear guest: Hello, welcome to Himalaya Hotel Shanghai and share your experience with us. First of all, we are very sorry that you are not 100% satisfied. After reading your review, we immediately respond to the housekeeping department and ask all rooms to strictly follow the three-level inspection to ensure that they are clean and odor-free, so as to prevent such things from happening again. We sincerely hope that you can give us a chance to correct it, and look forward to you staying again to witness the changes made by the hotel!
Guest User
Premier Room
Stayed in Aug 2024
Business travelers
4 review
3.5/5
Posted on Aug 5, 2024
There was a stale smell throughout the stay. The air conditioner was abysmal. Extensive renovation is needed. The hotel looks like it has seen better days.
Response from Property: Dear guest, thank you very much for staying at Himalaya Hotel and leaving valuable comments, these comments are very important to us, we will continue to work hard and constantly improve our hardware facilities (or service standards). Hope to have the opportunity to continue to provide you with service, sincerely look forward to your next visit!
Fatih
Deluxe Room
Stayed in Sep 2024
Business travelers
3 review
4.2/5
Very Good
Posted on Oct 8, 2024
Hotel location is excellent for exhibition. The rooms are spotless.
Response from Property: Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!
Guest User
Deluxe Room
Stayed in Jun 2024
Business travelers
1 review
2.7/5
Posted on Jun 22, 2024
It seems Himalayas has not been maintaining their property since long (after the exit of Jumeirah) Room Floor were not clean. Shower penal in the ceiling was not working. Breakfast was not of the level of International standard. Carpets were not cleaned at the reception area. Entire complex building was old maintained. It was not worth the room charges to have taken for the stay. People use them just because they are close to the Exhibition Centre. Like they charge premium price just because of their strategic location advantage. My other team members staying at the property had the same opinion about them. Will not stay at this property in future.
Response from Property: Dear guest, hello! Thank you for choosing Himalaya Hotel Shanghai and giving us your feedback about your stay. We are very sorry to learn that your stay did not meet your expectations. We attach great importance to the problem you pointed out and have started to correct it immediately. We will strengthen staff training, improve service awareness and quality, and strengthen supervision. We are fully aware of the unpleasant experience brought to you this time, and hope that you can give us another chance to prove our change with practical actions. We look forward to your visit again, so that we can better serve you
Guest User
Deluxe Room
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 30, 2024
I had to contyact to trip.com call center at arrival because staff at Reception didn't find my booking. Once they found, they made an ungrade as compliment, so my stay was very amazing. I will repeat next time
Response from Property: Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!
TENG YONG
Deluxe Room
Stayed in Oct 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 1, 2023
Overall is a happy and pleasant stay. The front desk staff Ms Molly was so friendly and helpful during my check in.
Response from Property: Thank you for sharing your experience for your recent visit with us at Jumeirah Himalayas Hotel Shanghai. We appreciate your feedback since it helps us improve our service and your experience. We look forward to welcoming you back on your return to Jumeirah Himalayas Hotel.
Guest User
Deluxe Room
Stayed in Apr 2024
Solo travelers
3 review
4.2/5
Very Good
Posted on May 4, 2024
Great hotel, great location right by the SNEIC centre for fairs - only a walk away. Malls just across the road with plenty of food options too
Response from Property: Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!
Omar Mahmoud
Deluxe Room
Stayed in Mar 2024
Business travelers
42 review
3.7/5
Posted on Jun 21, 2024
i booked 2 rooms by mistake instead of 2 nights, when i asked the front desk to employee to fix it she said i can't do it, i told her cancel one room and make a refund then i will book another night, but for nothing
Response from Property: Dear guest, Thank you for choosing Himalaya Hotel Shanghai and taking the time to share your stay with us. We value every guest's feedback and we apologize for any discomfort you may have experienced. We are very concerned about the front desk service you mentioned and have passed your comments on to the hotel management and relevant service departments. In order to better solve the problem you have encountered, we kindly ask you to leave your contact information, or contact us through the hotel's official phone and email, so that we can understand the situation and take appropriate measures to improve. We sincerely hope to have the opportunity to serve you again.
Guest User
Deluxe Family Room
Stayed in Sep 2023
Business travelers
10 review
5.0/5
Outstanding
Posted on Oct 5, 2023
Fantastic! Locate right across the road to the exhibition center, subway entrance in right next to the lobby entrance. Across the road many eateries and night outing too. The family room's bathroom has no privacy.. travel with kids is fine but if u travel with siblings then.... 7th floor consist of all the facilities, superb. Cold and fire room, warm water pool, indoor swimming pool, good gym facilities.. just that the center area is under renovation closed for guest.
Response from Property: Thank you for sharing your experience for your recent visit with us at Jumeirah Himalayas Hotel Shanghai. We appreciate your feedback since it helps us improve our service and your experience. We look forward to welcoming you back on your return to Jumeirah Himalayas Hotel.