Orange Hotel (Shanghai Bund Waibaidu Bridge) Reviews
Orange Hotel (Shanghai Bund Waibaidu Bridge)
No.205 Wusong Road, Hongkou District, Shanghai, 200080, ChinaView Hotel Details
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Orange Hotel (Shanghai Bund Waibaidu Bridge) Guest Reviews
4.3/5
1486 review
Verified reviewsLocation4.3
Amenities4.2
Service4.4
Cleanliness4.3
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Positive reviews(1359)
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Great location(171)
Convenient location(158)
Classy environment(122)
Friendly front desk staff(112)
Easy to get around(89)
Tasty food(33)
Loved the view(29)
Strange smell in room(20)
Negative reviews(126)
Pat
Superior Double Bed Room (Brand Mattress + Independent Refrigerator)
Stayed in Jan 2024
Travel with friends
11 review
Posted on Jan 28, 2024
Purple sofa had unidentifiable stains all over, so you couldn't sit and feel clean. Shabby, dusty, dirty. Vomit stains on the wall outside bathroom. Broken chandelier....come on people. I paid a lot of money for that!
6/7
Response from Property: Hello dear guests! Thank you very much for your stay and detailed review. It is the continuous concern and supervision of our customers like you that enable us to continuously discover problems in our work, make corrections and make continuous progress. From your review, we are sorry to see that your stay did not meet your expectations, and we apologize for the inconvenience caused to you. The hotel management attaches great importance to it and has made careful investigations and timely rectifications. Your tolerance and understanding are encouragement and support for our work! Sincerely looking forward to your visit again
Guest User
Deluxe Queen Room
Stayed in Aug 2024
Business travelers
71 review
Outstanding
Posted on Aug 19, 2024
Good location and good services…..thank you !!!!!will be booing next time
Christodoulos
Deluxe Queen Room
Stayed in Dec 2023
Travel with friends
2 review
Very Good
Posted on Dec 24, 2023
Excellent location for visiting the Bund and East Nanjing road. Cleanliness was satisfactory. Staff was very polite and assistive.
Response from Property: My hotel friends are very happy to see your review. We are honored that our service has been praised by you. We have always served our guests with enthusiasm and sincerity. The hotel is located near the Waibaidu Bridge and the Magnolia Plaza, Nanjing East Road Pedestrian Street. The comfortable, quiet, warm and simple accommodation space is the lifestyle our hotel creates for you. , we look forward to you visiting often and waiting for you to come home.
dentep
Deluxe Queen Room
Stayed in Jun 2023
Couples
5 review
Posted on Jun 17, 2023
We only liked this hotel because of location. On the first night we have found some cockroaches and decided to go to the lobby and change the room. The manager was nice and upgraded us to the bund view room on 21st floor. This room was not even available on the hotel page so it was a good surprises
The location is great! 10 min walk to the bund, but subway stations are a little bit far.
The service is not that great, they don’t speak English at all. The cleaning will disturb you even if you have specified that you want some privacy. The building itself is old and look sketchy.
Response from Property: Dear guests: I am very sorry to bring you a bad check-in experience. Sincerely thank you for your valuable comments. We will pay more attention to the details in this regard. For your next visit, we will do better!
Ihab
Superior Double Bed Room (Brand Mattress + Independent Refrigerator)
Stayed in Oct 2023
Business travelers
4 review
Posted on Oct 26, 2023
Location is very good. 900m walk to the subway.
Rooms are a little run down, but ok.
Breakfast in China in general is nothing to rave about, and this hotel is no exception.
Bed was very firm.
Laundry service a bit expensive, would have been better if self service was an option.
Overall 3.5 out of 5.
Danzo_876
Deluxe Queen Room
Stayed in Apr 2023
Booked for others
17 review
Posted on Apr 6, 2023
The location was the best thing about this hotel. It was very close to the bund. However the hotel staff were very unwelcoming and impolite. I observed that they treated us foreigners differently. The room is very small and it was a bit dirty with bits and pieces on the floor.
Response from Property: Dear guests: Thank you very much for bringing you a bad check-in experience, and sincerely thank you for your valuable opinions. We will pay more attention to the details in this regard, and we will do better for your next visit!
Jason
Deluxe Queen Room
Stayed in Apr 2024
Business travelers
6 review
Very Good
Posted on May 28, 2024
Room have a bit smell and the window not clear
Anroux
Deluxe Queen Room
Stayed in Apr 2023
Other
7 review
Great
Posted on Apr 16, 2023
The hotel was nice. The air-conditioning wasn't too great.
Response from Property: Thank you for your support and affirmation of Xiaoju, Xiaoju will continue to work hard to bring you a satisfactory stay experience, and look forward to your visit again!
wenzhe
Suite (Brand Mattress + Independent Refrigerator)
Stayed in Jun 2023
Family
1 review
Posted on Jun 25, 2023
Good location, however, services are subpar. First, the door card did not work, then on the last day, 20 minutes before the checking out deadline, the card was disabled. I have to ask the front desk to open the door. what a waste of time and nonsense.
Response from Property: Dear guests: I am very sorry to bring you a bad check-in experience. Sincerely thank you for your valuable comments. We will pay more attention to the details in this regard. For your next visit, we will do better!
Guest User
Deluxe Queen Room
Stayed in Apr 2024
Solo travelers
2 review
Very Good
Posted on Apr 16, 2024
The location was nearby the bund
Guest User
Deluxe Queen Room
Stayed in Jun 2023
Other
2 review
Posted on Jul 11, 2023
The room was smelled of cigarette and the carpet looked very dirty. No air con in the lobby area especially in the hot weather. Awful! It’s just awful!
Guest User
Deluxe Queen Room
Stayed in Feb 2024
Solo travelers
1 review
Outstanding
Posted on Feb 8, 2024
Very happy with the hotel
Guest User
Deluxe Queen Room
Stayed in Apr 2023
Solo travelers
45 review
Posted on Apr 18, 2023
Not a very clean place. The building is old and feels unsafe.
Response from Property: I'm sorry to bring you a bad check-in experience, thank you for staying in Juzi and taking your precious time to raise our shortcomings. If guests encounter any problems during their stay, they can contact the front desk to solve the problems for you. Juzi is committed to providing you with cordial and thoughtful services.
AnnieRichards
Suite (Brand Mattress + Independent Refrigerator)
Stayed in Oct 2022
Business travelers
33 review
Outstanding
Posted on Oct 18, 2022
Perfect hotel for this price. Great location, nice breakfast, clean rooms. Good for business trips as an overnight shelter
Response from Property: Dear Guest: Hello! Thank you for your full five-point evaluation, we will continue to work hard with your encouragement and support,
I believe we will do better! Thanks for your continued support! I wish Shun An!
Guest User
Superior Double Bed Room (Brand Mattress + Independent Refrigerator)
Stayed in Sep 2022
Solo travelers
43 review
Amazing
Posted on Oct 1, 2022
I enjoy my stay at the hotel, its my third time booking at this location, however the room was too dark and the seat had holes. I still would go back to the hotel because I have slept in better rooms