Guest User
June 2, 2024
Facilities: old
Sanitation: old and dirty
Environment: average
Service: The most terrible thing is this. The glass door of the bathroom burst spontaneously, and the guest was injured. The store asked for compensation of 1,000 yuan. I immediately chose to call the police. After arriving at the police station, the store changed its words and said that there was no need to pay, but I couldn’t ask for compensation. Isn’t this bullying the good and fearing the evil? In the end, I still relied on the ordinary Ctrip customer service, who informed me that there was no need to negotiate with the hotel, and I could check out directly. Ctrip refunded the hotel fee in full. Everyone should be careful. I strongly recommend that you book this hotel and buy insurance at your own expense to avoid being blackmailed by the store if the hotel facilities break down automatically.
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