CitiGO Hotel Lujiazui Shanghai

CitiGO Hotel Lujiazui Shanghai Reviews

CitiGO Hotel Lujiazui Shanghai

No.357, Shangcheng Road, Pudong District, Shanghai, Pudong New Area, Shanghai, ChinaView Hotel Details
CitiGO Hotel Lujiazui Shanghai
CitiGO Hotel Lujiazui ShanghaiCitiGO Hotel Lujiazui ShanghaiCitiGO Hotel Lujiazui Shanghai
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CitiGO Hotel Lujiazui Shanghai Guest Reviews

4.6/5
Very Good
2022 review
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(2022)
Positive reviews(1949)
Reviews with photos/video(297)
Classy environment(177)
Friendly front desk staff(161)
Easy to get around(132)
Delicious breakfast(111)
Small room size(62)
Well designed(47)
Close to metro(41)
Perfect for business trips(25)
Negative reviews(73)
Seok Ho Sharonne Tan
Joyful Double Bed Room
Stayed in Oct 2024
Business travelers
9 review
4.7/5
Amazing
Posted on Oct 29, 2024
I recommend Citigo Lujiazui for 2 main reasons - 1, The location is fantastic. So near to the major iconic buildings of Shanghai and yet residential. The entrance to the hotel is also beautifully designed and more tasteful than standard hotels. 3. The service. From the reception to the housekeeping team and the ladies at breakfast who are super friendly and helpful. No request is too difficult and no question too troublesome. Had a most pleasant 4-night stay!
mrfrans93
Joyful Double Bed Room
Stayed in May 2024
Solo travelers
1 review
4.5/5
Great
Posted on May 26, 2024
Good for a solo traveler since it’s kinda small room but everything is provided. Shower curtain is vague. Nice room, bed and wifi. Also the robot to assist you.
Response from Property: Dear guests, hello! The hotel is near Lujiazui, close to the Bund, Nanjing East Road, Dongming Pearl, Chenghuang Temple and other famous landmarks. We use the best quality and the best service to make every guest have the best stay experience during their stay, which is our constant pursuit. It is a great honor to let you spend a good time at CitiGO, and look forward to meeting you next time!
Guest User
Joyful Double Bed Room
Stayed in Apr 2024
Couples
5 review
4.5/5
Great
Posted on Apr 24, 2024
Very good hotel. About 400 metre away from the nearest train station. Have few good restaurants underneath the hotel
Response from Property: Dear guests, hello! The hotel is near Lujiazui, close to the Bund, Nanjing East Road, Dongming Pearl, Chenghuang Temple and other famous landmarks. We use the best quality and the best service to make every guest have the best stay experience during their stay, which is our constant pursuit. It is a great honor to let you spend a good time at CitiGO, and look forward to meeting you next time!
Anonymous User
Huange Double Bed Room
Stayed in Oct 2024
Couples
12 review
5.0/5
Outstanding
Posted on Oct 24, 2024
The location of the hotel is great, very close to the metro station and most of touristic attractions including Shanghai Tower and Shanghai Oriental Pearl Tower. Rooms are clean. Staff is professional. There is cafe downstairs with good atmosphere.
MJ_Krugell
Joyful Double Bed Room
Stayed in Aug 2024
Family
1 review
3.7/5
Posted on Sep 3, 2024
The hotel is very well situated and close to all the main attractions and things to do. The breakfast is Chinese related and not western buffet as stated. Very easy to have food delivered to the lobby. The room was clean and suited us well. Not a big hotel at all, this is better suited for single or couples travelling.
Amanda Oliveira
Huange Double Bed Room
Stayed in Aug 2024
Solo travelers
6 review
2.7/5
Posted on Aug 13, 2024
I did not enjoy very much my stay. Window was an importat item to me, and that was one of the reasons I paid a bit more to stay in this room. Once i got to the first room, the window did not open and when I tried to call reception to complain, the telephone was also out of service. Then I went to complain and after making me wait a bit, I was given another room, which was not smelling really good, but at least the window could be opened. Besides the corridors have rugs which made very difficult to go through with the heavy luggage that I was carrying. The bed was confortable, and the room was ok. But I expected a lot more from the pictures.
Guest User
Huange Double Bed Room
Stayed in Dec 2023
Business travelers
24 review
4.2/5
Very Good
Posted on Jan 5, 2024
I chose this hotel because it is within walking distances near pearl tower and it was cheaper by slight margin . It is fine if you are a solo traveler and want to explore nearby places and now going to spend much time in a room. But otherwise not recommending it, especially if you going to spend a lot of time in a room working or you are with your partner , especially new one . The room was very very small in addition WC walls were completely transparent. Immediately after checking room I asked for possible upgrade however staff told me that all rooms are similar size . But next day I saw some room doors open and they were significantly bigger than the one I have . I think hotel staff is nice and friendly however they don’t speak English that’s why they gave me answer like that . Benefits : * very long breakfast time 07-12. This is huge benefit for a person as me who usually skips it . * compared to standards in China window was sealed well and there was not much blowing to my head at night * Comfortable bed
Response from Property: Thank you very much for your recognition of CitiGO's service! We will continue to work hard to provide every guest with more considerate service! Thank you very much for your trust and love for CitiGO. German shower, Japanese toothpaste, latex mattress, down bedding... In terms of sleep and bathing, CitiGO always strictly adheres to high quality standards. The hotel is near Lujiazui, close to the Bund, Nanjing East Road, Dongming Pearl, Chenghuang Temple and other famous landmarks. We will continue to work hard to create more and better stay experiences, and look forward to your stay again!
Anonymous User
Joyful Double Bed Room
Stayed in Oct 2024
Business travelers
2 review
4.7/5
Amazing
Posted on Nov 5, 2024
Best for solo travelers or with friends, location is good too
Adventures of a STRAWBERRY
Joyful Double Bed Room
Stayed in Feb 2024
Travel with friends
35 review
5.0/5
Outstanding
Posted on Feb 10, 2024
It was great. I loved staying here and I’ll come back
Guest User
Huange Double Bed Room
Stayed in May 2024
Travel with friends
7 review
3.7/5
Posted on May 19, 2024
No breakfast, says breakfast is open from eight till twelve but it is already closed at 11:45. Good front desk tho, very nice girls.
Bateman
Huanyi Double Bed Room
Stayed in Nov 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Nov 22, 2023
Have stayed at Citigo quite a few times. It is great. Super clean, super convenient location and the staff make it really nice to stay there. It’s a little bit of a hidden gem. Special mention for Xiao Ting for being super helpful and friendly. I hope they keep it just the way it is. It’s a favourite.
Response from Property: Thank you for your recognition of CitiGO services! We will continue to work hard to provide each guest with more considerate services and look forward to your stay again! (ps: The editor wants to say that starting from July 1, 2019, in response to the Shanghai Municipal Government’s green consumption advocacy and related regulations, the hotel will no longer provide six small items. Friends who come to stay are recommended to bring their own)
Guest User
Huange Double Bed Room
Stayed in May 2024
Couples
4 review
4.7/5
Amazing
Posted on May 20, 2024
We really loved the location, and the staff is always so helpful even though we don’t speak Mandarin. Our only wish is that this particular CitiGo would have had laundry services like we’ve stayed in previously. Other than that it was great, again shout out to the staff who are always awesome!
Louise
Joyful Double Bed Room
Stayed in Nov 2023
Solo travelers
10 review
3.2/5
Posted on Nov 15, 2023
Great stay for a reasonable price. Room is small but there is enough space for a solo traveller. Free wonton soup provide every night, very tasty. Located about 5 minutes walk from metro line 9.
Guest User
Huanyi Double Bed Room
Stayed in May 2024
Solo travelers
3 review
4.7/5
Amazing
Posted on May 27, 2024
Great Location and Great Value, considering hotel is in the middle of Lujiazui and 500m away from Shanghai Tower !
UzMan
Joyful Double Bed Room
Stayed in May 2024
Solo travelers
15 review
5.0/5
Outstanding
Posted on May 3, 2024
I stayed in this hotel one night and it was great beacuse the most good thing is location and at the entrance of this hotel have mini cinema place with bar and nearby also have good restaurants.