Pengpai Art Youth Hostel

Pengpai Art Youth Hostel Reviews

Pengpai Art Youth Hostel

No.549 Hutai Road, Jing'an District, Shanghai, ChinaView Hotel Details
Pengpai Art Youth Hostel
Pengpai Art Youth HostelPengpai Art Youth HostelPengpai Art Youth Hostel
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Pengpai Art Youth Hostel Guest Reviews

4.3/5
2575 review
Verified reviews
Location4.3
Amenities4.2
Service4.3
Cleanliness4.2
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All reviews(2575)
Positive reviews(2417)
Reviews with photos/video(462)
Classy environment(137)
Great value for money(120)
Friendly front desk staff(82)
Close to train station(43)
Many amenities(33)
Beds were average(27)
Convenient public transportation(20)
Negative reviews(158)
danthetraveller
Bed In Six-person Room (Males Only) (Room Rate Calculated Per Bed)
Stayed in Apr 2024
Solo travelers
46 review
2.0/5
Posted on May 1, 2024
One of the worst The minute I walked in, it smelled terrible. The lady at the counter assigned me into the room packed with men who seemed to have lived there for ages. They placed the clothes everywhere, threw trash in the bin uncovered, etc. the bathroom smelled like it hasn’t been cleaned for months. I booked for four nights but turned out I stayed on my first night, and cancelled the rest. Terrible! Would not recommend this. Pay more money and get something worth it! They should have been more attention-oriented and allocated the guests : long-term stays and temporary tourists, there’s a big difference in lifestyle between the two groups of people!
Response from Property: Dear guest, hello, I am very sorry that I did not bring you a perfect stay experience. We attach great importance to the problem you reported. Some guests may have bad body odor. We will increase the intensity of hygiene inspections and hope that you will have a good stay experience next time.
Nassim0101g
Bed in 8-person Room (Males only) (Room rate calculated per bed)
Stayed in Aug 2024
Solo travelers
6 review
4.0/5
Very Good
Posted on Aug 12, 2024
Amazing people
Response from Property: Dear guests: Hello! Thank you very much for your careful evaluation and affirmation of us. Every city has its unforgettable reasons, and every journey is an unforgettable scenery in life. It is a deep happiness for me to bring you such an unforgettable experience. , we will also work hard to provide travelers like you with a better life experience in the near future. All the staff of Penpai Hotel welcome you to visit again!
catethee
Bed In Four-person Room (Females Only) (Room Rate Calculated Per Bed)
Stayed in Sep 2024
Solo travelers
3 review
3.2/5
Posted on Sep 16, 2024
I did not expect high because the price was really low. It served it's purpose - sleep and shower
Guest User
Simple Single Room
Stayed in Aug 2024
Solo travelers
2 review
2.0/5
Posted on Aug 29, 2024
They haven’t even a hot water in shower. It’s look not so clean, it wasn’t pleasant to stay there. So shabby. But for 1 night- it’s acceptable. The location: so far from city centre ofc, but if you use a subway- it will be okay. I was surprised, that front desk almost don’t speak English, so it was quite difficult to understand each other. So I don’t recommend it to you for long period of time.
Response from Property: Thank you for staying at Pengpai Hotel and providing us with your feedback on your stay. We are very sorry that this stay did not meet your expectations, so that we can make corresponding improvements. You can call the hotel switchboard to give us valuable feedback and hope that our improvements will welcome your visit again!
Guest User
Bed in 8-person Room (Males only) (Room rate calculated per bed)
Stayed in Jun 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Jun 18, 2024
Very nice… all clean
Karoline
Bed In 6-person Room (Females Only) (Room Rate Calculated Per Bed)
Stayed in Jul 2024
Solo travelers
4 review
3.5/5
Posted on Aug 26, 2024
It was an interesting experience to sleep in a room with 5 other Chinese women, and although you basically just pay for the bed it has curtains and charging plugs, so you can relax without too much interaction as well.
Response from Property: Dear guest, thank you very much for your review of our hotel. We will continue to work hard to live up to your positive feedback. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey!
Guest User
Bed In Six-person Room (Males Only) (Room Rate Calculated Per Bed)
Stayed in Jun 2024
Solo travelers
5 review
4.0/5
Very Good
Posted on Jun 20, 2024
The staff did their job without any problems, but their english is not good so you will need a translator app. the common areas seemed really clean and seemed to have nice amenities, but I didnt use them at all, so I can't say for sure. The cleanliness of the room depends a lot on your roommates, as many chinese people live there longterm, but in itself the rooms where pretty nice. I am not sure though if they always change the sheets, as they were a mess when I arrived, but I didn't spot any stains or dirt. The staff also let me leave my luggage on check out day untill 6pm, which was really convenient for me. the location is pretty good, only a medium long walk to two different metro stations and most major tourist attractions reachable in 30-45 minutes by metro or bike. Its not perfect, but good enough for the cheap price, I would come again.
Guest User
Bed in 8-person Room (Males only) (Room rate calculated per bed)
Stayed in Jun 2024
Solo travelers
2 review
3.5/5
Posted on Jun 9, 2024
Great place to check in from the shanghai railway station and easy access to all the scenic spots in shanghai.
Brian101010101
Bed in 8-person Room (Males only) (Room rate calculated per bed)
Stayed in May 2024
Solo travelers
12 review
3.7/5
Posted on Jun 1, 2024
The staff had never seen a foreign passport before, which is always a funny check in experience hahah. It is quite remotely located but the hostel itself is nice, the rooms are clean and the amenities are good
Response from Property: Dear guest, thank you very much for your review of our hotel. Regarding the issues you responded to, I have already conducted training with the front desk to improve the efficiency of check-in. We look forward to visiting you again and wish you a happy trip! The store is located in the North Square of Shanghai Railway Station, near Exit 6. All rooms in the hotel have private bathrooms, which are cleaned every day. There are subway lines 1 and 3.4 nearby, which can directly reach the Bund, Nanjing East Road Pedestrian Street, Lujiazui, Jing'an Temple and other scenic spots. If you encounter any problems during your stay, you can consult or solve them at the front desk. We will be happy to serve you; you are welcome to stay again.
Guest User
Superior Queen Room
Stayed in Jul 2024
Travel with friends
2 review
3.5/5
Posted on Jul 15, 2024
The room is small as compared to what it looks like . Although service is good
Response from Property: Dear guest, thank you very much for your positive review of our hotel. We look forward to visiting you again and wish you a pleasant journey! The store is located in the North Square of Shanghai Railway Station, near Exit 6. All rooms in the hotel have private bathrooms, which are cleaned every day. There are subway lines 1 and 3.4 nearby, which can directly reach the Bund, Nanjing East Road Pedestrian Street, Lujiazui, Jing'an Temple and other scenic spots. If you encounter any problems during your stay, you can consult or solve them at the front desk. We will be happy to serve you; you are welcome to stay again.
Guest User
Bed In Six-person Room (Males Only) (Room Rate Calculated Per Bed)
Stayed in May 2024
Solo travelers
4 review
1.0/5
Posted on May 2, 2024
I booked for one night and preferred to walk through the city all night instead of staying there and breathing that smelly air. Do yourself a favor, pay a bit more and go somewhere else. It's not worth it. I don't know if I would have been the same person if I actually slept there. Also they didn't want to refund. It doesn't look AT ALL like in the pictures.
Response from Property: Thank you very much for coming to our store. We are also very sorry for bringing you a very bad experience. We have made rectifications in response to the issues you raised. The store is located in the North Square of Shanghai Railway Station, near Exit 6. All rooms in the hotel have private bathrooms and are cleaned every day. At the same time, simple breakfast meals will be available starting in July. There are subway lines 1 and 3.4 nearby, which can directly reach the Bund, Nanjing East Road Pedestrian Street, Lujiazui, Jing'an Temple and other scenic spots. If you encounter any problems during your stay, you can call the front desk for consultation or resolution. We will be happy to serve you; you are welcome to stay again. ————Pengpai New Management Team
AngelusM
Bed In Six-person Room (Males Only) (Room Rate Calculated Per Bed)
Stayed in May 2024
Solo travelers
25 review
2.0/5
Posted on May 3, 2024
Very dirty room. And the person at the front desk wasnt even respectful or polite with me.
Response from Property: Dear guest, hello, we are very sorry that we did not give you a perfect check-in experience. If you have any questions, you can communicate with us as soon as possible.
Maxim Smoliakov
Bed In Six-person Room (Males Only) (Room Rate Calculated Per Bed)
Stayed in Apr 2024
Solo travelers
25 review
5.0/5
Outstanding
Posted on May 10, 2024
It’s alright for its price. Near the subway and not far from the city center.
Response from Property: Dear guest, thank you very much for your positive review of our hotel. We look forward to visiting you again and wish you a pleasant journey! The store is located in the North Square of Shanghai Railway Station, near Exit 6. All rooms in the hotel have private bathrooms, which are cleaned every day. There are subway lines 1 and 3.4 nearby, which can directly reach the Bund, Nanjing East Road Pedestrian Street, Lujiazui, Jing'an Temple and other scenic spots. If you encounter any problems during your stay, you can consult or solve them at the front desk. We will be happy to serve you; you are welcome to stay again.
Shamil
Bed In Six-person Room (Males Only) (Room Rate Calculated Per Bed)
Stayed in Aug 2024
Business travelers
20 review
3.0/5
Posted on Aug 22, 2024
Air conditioning not working
Response from Property: Thank you for staying at this hotel and providing us with your feedback on your stay. We are very sorry that this stay did not meet your expectations, so that we can make corresponding improvements. You can call the hotel switchboard to give us valuable feedback and hope that our improvements will welcome your visit again!
chichiflames
Bed In Four-male Room (Room Rate Calculated Per Bed)
Stayed in May 2024
Solo travelers
32 review
5.0/5
Outstanding
Posted on May 19, 2024
Very good