Orange Hotel (Shanghai Zhongshan Park, East China Normal University)

Orange Hotel (Shanghai Zhongshan Park, East China Normal University) Reviews

Orange Hotel (Shanghai Zhongshan Park, East China Normal University)

No.3 Zhonghuan Building, Lane 3856, Zhongshan North Road, Putuo District, Shanghai, ChinaView Hotel Details
Orange Hotel (Shanghai Zhongshan Park, East China Normal University)
Orange Hotel (Shanghai Zhongshan Park, East China Normal University)Orange Hotel (Shanghai Zhongshan Park, East China Normal University)Orange Hotel (Shanghai Zhongshan Park, East China Normal University)
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Orange Hotel (Shanghai Zhongshan Park, East China Normal University) Guest Reviews

4.7/5
Outstanding
1338 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1338)
Positive reviews(1306)
Reviews with photos/video(112)
Delicious breakfast(140)
Large rooms(115)
Friendly front desk staff(108)
Classy environment(103)
Easy to get around(102)
Quiet & comfortable(71)
Close to metro(28)
Tasty coffee(7)
Negative reviews(32)
Nwabs
Superior Twin Room
Stayed in Mar 2024
Travel with friends
4 review
4.7/5
Amazing
Posted on Apr 3, 2024
Service staff were friendly and helpful. The room was very clean and comfortable. The breakfast was mostly Chinese breakfast, there wasn’t much variety for foreigners.
Response from Property: Dear guests, thank you for choosing Orange Zhongshan Park East China Normal University Hotel and thank you for your high evaluation of our hotel! Clean and sanitary, high-quality service, convenient transportation, everything, do you feel the warmth of "home"? Now we are still running on the road of growth, and hope to get your guidance and supervision! Looking forward to seeing you again as soon as possible!
Heqing
Queen Room
Stayed in Feb 2024
Solo travelers
4 review
3.7/5
Posted on Feb 25, 2024
The hotel lacks toothbrushes, toothpaste, and other amenities in the room. It only provides shampoo, conditioner, and shower gel.
Response from Property: I'm very sorry for not providing you with a wonderful stay experience. We will work hard to do it well. Please give us another chance. Society is progressing, and Xiaoju is not willing to fall behind. We look forward to leaving a good impression on you next time~
Sam_____
Queen Room
Stayed in Jul 2023
Business travelers
11 review
3.2/5
Posted on Aug 26, 2023
Not so close to the railway station. It’s a bit difficult to get to the airport or railway station from the hotel. The amenities are not bad. I think it’s just a pace you stay for the night.
Response from Property: Dear guest, thank you very much for taking the time to give us your review despite your busy schedule. Although there are flaws in the ointment, there is still hope in your heart. Thank you very much for your trust in Xiaoju. I am really sorry for giving you a bad stay experience this time. , it is Xiaoju's dereliction of duty that you are not able to enjoy satisfactory and high-quality service. We attach great importance to every question raised by our guests. We will strengthen training and rectification in a timely manner and strive to become better and better!
Guest User
Queen Room
Stayed in Jul 2023
Business travelers
1 review
4.5/5
Great
Posted on Jul 16, 2023
The toilet without a door. Room clean. Location is good not far from supermarket. That everything is ok but we found some staff is not good attitude (Just 1 staff not everybody)
Response from Property: Dearguest:Hello,thankyouforyourstay.Thehotelhasaroomareaofapproximately35squaremetersandislocatedatGate3,Lane3856,ZhonghuanBuilding,ZhongshanNorthRoad,PutuoDistrict,Shanghai.Thereisasmallrobotdeliveryserviceinthelobby,andyoucanexperienceit!Thereisalsoalaundryroomonthefifthfloor,whichisveryconvenientfordryingandwashing!Lookingforwardtoyournextvisit.
Qiuying
Superior Twin Room
Stayed in Jul 2023
Family
1 review
4.7/5
Amazing
Posted on Aug 4, 2023
Service was great! All hotel staff are very nice and accommodating. Within hotel is manageable for wheelchair accessibility, but the ramp outside would be way too steep to use a wheelchair. Room design was a little strange due to the open window of room into bathroom, but it has an easily lowerable curtain that makes it a non-issue. Breakfast has a wide variety of food from dim sum to freshly cooked noodle soup upon asking and plenty of other things as well, mostly Chinese breakfast options like congee and such, but also bread and jam as well.
Response from Property: Hello! Thank you very much for your stay and appreciation! I am glad to bring you a wonderful time on your trip. Your appreciation has greatly inspired the hotel and is also a driving force for our progress. We will continue to maintain enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome back to experience again, wish you a happy life!
Guest User
Superior Queen Room
Stayed in Nov 2023
Business travelers
10 review
4.0/5
Very Good
Posted on Nov 25, 2023
pretty clean. not a bad breakfast. friendly staff.
Guest User
Superior Queen Room
Stayed in Dec 2022
Other
1 review
4.5/5
Great
Posted on Dec 30, 2022
The breakfast and service was good, room was spacious with nice shower and bed. On the downside the interior design on the pictures was from a different branch or somehow not as nice as on the pictures and a bit basic. Window wasn’t cleaned in a long time.
Guest User
Superior Queen Room
Stayed in Apr 2023
Other
1 review
5.0/5
Outstanding
Posted on Apr 16, 2023
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WZJshihaoxuesheng
Queen Room
Stayed in Dec 2021
Couples
1 review
5.0/5
Outstanding
Posted on Dec 11, 2021
haohaohaohaohaohao
Guest User
Superior Twin Room
Stayed in Aug 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Aug 25, 2024
The room is large, clean, with plenty of hot water. The service is thoughtful and attentive, with special attention to details. The front desk is polite and warm. The hotel is a five-minute walk from East China Normal University, which is very convenient. I will stay here again next time I visit East China Normal University!
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Response from Property: Dear guests, thank you very much for your affirmation. All of our partners are very happy. The hotel products are smart and beautiful. We hope you will like your next stay. All of our partners are looking forward to your next visit. We are still in the epidemic period. Please take good care of yourself, wear a mask and wash your hands frequently. I wish you a happy life!
YKAB
Superior Twin Room
Stayed in Jun 2024
Travel with friends
17 review
3.7/5
Posted on Jun 28, 2024
The room is quite spacious and clean, but the location is average. It's a bit far from Jinshajiang subway station, about 8-10 minutes away, and the road is a bit dirty, especially when it rains. There are several hotels on the left when you come out of the hotel. The road to the barbecue restaurant is not easy to walk. There are trash cans from the restaurant, and there are several large trash cans in front of the hotel entrance. Overall, the hotel's hygiene is okay, but the surrounding environment is not very hygienic.
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Anonymous User
Queen Room
Stayed in Jun 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Jun 17, 2024
Convenient transportation, the subway station is within walking distance. It is also convenient to eat around. The room is clean and large. The service quality of several front desk staff is very good. They speak very gently, have a very patient attitude, and answer all questions in detail. The room service is also very good. I asked how to turn on the air conditioner, and the lady came to help me turn it on personally.
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Response from Property: Thank you for staying at the hotel and for your high recognition of all aspects of the hotel. Our management team has always instilled customer-centric services in our employees, making guests feel like they are at home. We will continue to sum up our experience and work hard. We will also continue to update the breakfast menu. We look forward to your next visit.
Guest User
Superior Queen Room
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 10, 2024
The place is very easy to find, a little distance from the subway station, and the bus is very convenient. The hygiene and sound insulation are very good.
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Response from Property: Xiaoju stores are comfortable, simple and generous, giving everyone who comes from different cities a feeling of returning home. There are robot babies in the lobby waiting for your service at any time. Our service will also be online at any time, and we will accompany you when you need us.
Maggiehuahua
Superior Twin Room
Stayed in May 2024
Family
8 review
5.0/5
Outstanding
Posted on May 12, 2024
Very good! The room is large, the hygiene is very good, and the location is convenient. It is only a five-minute walk from East China Normal University. In two days, I met four or five front desk staff, and everyone had a very good service attitude! I was very satisfied with my stay! Worth a five-star recommendation!
Original TextTranslated by Google
Response from Property: Xiaoju is excited every time we meet. Xiaoju is located in Building 3, Lane 3856, Zhongshan North Road. It has a convenient transportation location and there are large shopping malls on both sides. You don’t have to worry about eating and shopping. The room is also larger than the surrounding hotels. It is very comfortable to stay in. We look forward to your visit.
Lubu123
Superior Queen Room
Stayed in May 2024
Travel with friends
6 review
4.2/5
Very Good
Posted on May 12, 2024
Hygiene: Very clean and tidy Facilities: No airport pick-up service. But there is a buffet breakfast, but it is quite small. There is free laundry service, but you need to grab the washing machine and dryer on time. Be careful if you encounter uncultured people, they will cut in line. If you encounter someone who puts underwear into the washing machine and dryer, you may need to solve the problem of cleanliness. Although the hotel provides laundry detergent containing disinfectant, please choose carefully Facilities: The shower water is normal, and there is no problem of insufficient water supply like other hotels in the city center. But the water pipe is leaking, and I was woken up at night. It may be necessary to check whether the equipment is damaged when checking in, and change rooms as soon as possible Environment: Near the Global Harbor in the city center, it is only ten minutes' walk from the Jinshajiang subway station, and the transportation is very convenient Facilities: The sound insulation is really not good. A Japanese friend danced next to me for a night, and I heard it clearly Service: The room change is very fast, basically all questions are answered, and it is very considerate to meet my hygiene and facility requirements. Thank you for the patience and thoughtfulness of the front desk staff
Original TextTranslated by Google
Response from Property: We treat every customer with great enthusiasm. Every room in Xiaoju is carefully cleaned by the room attendants in the hope of giving customers the best experience. The robot baby service launched in each of our stores is also to give customers the best stay experience.