Guest User
August 23, 2024
Summary: The attitude at the front desk is very poor! There is no hot water in the faucet! The corners of the shower room are very dirty (see picture), and the basic facilities are very poor, such as the phone is broken, the TV is not connected to the Internet, and there are no ordinary TV channels at all.
What remains is a detailed description + output from someone who never bothered to write a comment:
The first is the front desk service:
I was originally on a business trip and needed to order takeout when I left early and returned late. However, the phone in the room was broken. I ordered takeout for three days and had to go to the front desk to pick it up. When I reported it to the front desk, the front desk had a bad attitude and said that they had called the room a lot. I even made a phone call and even monitored me opening the room door because I was worried about missing the robot (which made me feel very physically uncomfortable). I just felt that the guests were playing tricks on them, and there was no doubt that there was something wrong with the hotel facilities. It wasn't until I said that I could leave one person to make calls at the front desk while the other person went to my room to hear whether the phone was ringing that my attitude softened.
Secondly, there was no hot water, which caused me to take a cold shower and catch a cold in the middle of the summer. In addition to what was written in the summary, I stayed for three days and was only responsible for cleaning the room and throwing away the garbage. Other things such as tidying up the sheets and providing drinking water were also included. Don't care at all
In fact, I already consider myself a very relaxed person. In addition to arguing with the front desk because the phone was broken, I took cold showers for three days and even thought that it would be better to do more than to do less. However, the front desk’s attitude was so bad that I I checked out the room for the next four days in advance and looked for another place in the middle of the night. It was really a very bad experience! ! ! And it’s even more worthless to spend nearly 500 a night on a room during the summer vacation! ! ! ! !
The environment and facilities on the first floor of the hotel gave me some good illusions, so I will reluctantly give 1 point...
I know my comments may not have much impact on them, but humble workers can only output in this way late at night. At least it can be a reminder to those who can see it, and give myself a vent of cyberspace. 🙃The 10086 days I regretted not reading the negative reviews carefully
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