Amanyangyun

We stayed in a basic room type, and the twin beds were only 1 meter wide, which should not be the configuration of a resort hotel. The standard configuration of 20 cm width is poor. I don't know why the hotel was idle. The environment inside the hotel is good, but the 6,900 yuan resort hotel room rate is equipped with the oppressive feeling of the patio yard. I think in addition to the name of the brand, more value should be added in the service, but there is no butler service. The hotel fitness facilities should be provided to the guests during their stay, but because the hotel has free reservation courses, for the free trial courses booked by 2 or 3 guests, the guests who do not need the course in the gym are driven away and not allowed to use it during the course time. This is really weird! Although the hotel's Lazhu restaurant is expensive, the Jiangxi spicy dishes are still exquisite, and with the blessing of Aman's brand value, it is acceptable.

Aman never disappoints. The room is quiet, the old trees are spiritual, and the staff is friendly. It is a great experience and I will come back again in the future. Thank you Aman.

Having stayed at Aman in so many countries, Shanghai was the most disappointing. Let me talk about it first. The hardware is on par with other Amans, especially the gym. The hotel does have a secluded feel. I feel refreshed after staying in the hotel for 3 days. All our needs were responded to very quickly. shortcoming Hotel staff - not even five star level When I arrived at the hotel, there was no bellman at the front door. There was a staff member squatting at the door. We were not greeted in time and we got off the car and entered the hotel. It took a minute for the doorman to show up to help with our luggage. Dinner at the Chaoshan hot pot in the hotel was good. It was good to help cook the whole process. The professionalism of the waiters really needs to be improved. She dropped ingredients on the dining table at least three times while helping us pick up the food and put it in the pot, so much so that she was embarrassed. The last time she dropped her earring on the floor. When asked if there were any staple dishes, the two waiters gave different answers. The image of the staff, the smoothness of make-up, hair, work clothes, and mental outlook also need to be improved. After all, it is the face of Aman. Finally, Aman is positioned as the ultimate luxury escape hotel for me. Different brand activities were held during my 3-day stay, various staff members were walking around, and all spas were said to be reserved. During the swimming period, there were also a bunch of staff with cameras inspecting the venue? When we returned to the room at night, there were staff setting up the installation site, using electric drills. All the materials were blocking the corridor of our room. Do we need to consider safety hazards? If the hotel is positioned for brand events, it will either reserve the venue or stay away from the guests' residences. Having said so much, after all, Aman charges this price. I hope Aman Shanghai can improve its professional level and hope to stay again in the future.