James Joyce Coffetel (Shanghai New International Expo Center flagship) Guest Reviews
4.7/5
Outstanding
949 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(949)
Positive reviews(929)
Reviews with photos/video(156)
Classy environment(98)
Friendly front desk staff(74)
Tasty coffee(71)
Quiet & comfortable(57)
Delicious breakfast(56)
Convenient parking(42)
Well designed(36)
Perfect for business trips(33)
Negative reviews(20)
Guest User
Feifan Double Room
Stayed in Nov 2024
Couples
1 review
4.7/5
Amazing
Posted on Nov 10, 2024
This is a great hotel except I can’t tolerate cigarette smoke. Even though the Hotel room is non smoking the air vents send up a really strong smell of cigarette smoke. We will be in Shanghai for 11 more nights, but I won’t stay here agin because of that. Too bad. The location was ideal for us.
Response from Property: Dear guests: Hello! Thank you for choosing Zelin Hotel, we are very glad that you have a pleasant stay in the hotel, thank you for your support and trust in the hotel, but also thank you for your valuable suggestions to the hotel, we will continue to work hard to provide you with a more comfortable and warm stay experience. Looking forward to your second visit and patronage!
AmarettoIRL
Queen Room
Stayed in Mar 2024
Solo travelers
12 review
5.0/5
Outstanding
Posted on Apr 10, 2024
Stylish, warming and comfortable, this old Georgian Dublin themed boutique hotel, was a lovely place to stay on St Patrick’s weekend in a quiet area of Shanghai. A few thoughtful extras in the room, such as drip-coffee, creamer and a variety of teas, adds to a relaxed lounge vibe that you’ll also find in the lobby. Clever arrangement of bookshelves, armchairs and decoration makes for a calm, living-room feel to the otherwise open-spaced breakfast room and coffee bar. At a quick 15-20min taxi ride to Longyang Rd, the hotel is within easy reach of the high speed Maglev line to Pudong airport and several metro lines connecting you to your choice of destinations across the city. Definitely worth a visit for the classy international literature nerd, or those who simply enjoy a quiet place to rest up, after some busy days in town.
Response from Property: Your satisfaction is our greatest responsibility and honor, and Xiaozhe is committed to providing excellent service to customers; Your arrival and affirmation are the driving force and direction for our continuous progress. Thank you very much for your affirmation and support of the hotel. We sincerely look forward to your visit again.
Guest User
Feifan Double Room
Stayed in May 2024
Business travelers
2 review
4.7/5
Amazing
Posted on May 29, 2024
This hotel has a cool, vintage, coffee-shop inspired theme. It had all the amenities and the staffs are very supportive and friendly. Location is a bit far from metro if you walk, by bike it is okay. Really like the mattress.
Response from Property: Your satisfaction is our greatest responsibility and honor, and Xiaozhe is committed to providing excellent service to customers; Your arrival and affirmation are the driving force and direction for our continuous progress. Thank you very much for your affirmation and support of the hotel. We sincerely look forward to your visit again.
Dide
Feifan Double Room
Stayed in Sep 2023
Business travelers
13 review
5.0/5
Outstanding
Posted on Sep 4, 2023
It’s very nice place, comfortable, clean… room size is perfect….lil far from metro station but bus stop is very near .. awesome coffee…. Free
6/7
Response from Property: Your satisfaction is our greatest responsibility and honor, and Xiaozhe is committed to providing excellent service to customers; Your arrival and affirmation are the driving force and direction for our continuous progress. Thank you very much for your affirmation and support of the hotel. We sincerely look forward to your visit again.
Jagaas
Feifan Twin Room
Stayed in Nov 2023
Business travelers
41 review
5.0/5
Outstanding
Posted on Nov 25, 2023
Nice, clean, have a free coffee
Response from Property: Your satisfaction is our greatest responsibility and honor, and Xiaozhe is committed to providing excellent service to customers; Your arrival and affirmation are the driving force and direction for our continuous progress. Thank you very much for your affirmation and support of the hotel. We sincerely look forward to your visit again.
TT
Feifan Double Room
Stayed in Jul 2023
Business travelers
5 review
4.2/5
Very Good
Posted on Jul 26, 2023
Nice hotel with some interesting furnishings. Room abit on the small side, bed very comfortable and shower had great water pressure. Breakfast was pretty basic for Shanghai hotels. Metro is far away 30 min walk. Take a didi taxi to Jing'an about 50 RMB /20min and to the mag lev airport train station is 15 RMB /5min. Overall ok stay in Pudong if you come by car or taxi.
Response from Property: Ah ah~It must have been my gimmick, not a five point review. Xiao Zhe will be very sad. Can you leave us a message with any suggestions? We will strive to do better and offer you a 5-point check-in experience next time.
Somko
Queen Room
Stayed in Sep 2023
Business travelers
4 review
4.5/5
Great
Posted on Sep 8, 2023
Location was best thing in this hotel. Also so clean and cozy.
Response from Property: Ah ah~It must have been my gimmick, not a five point review. Xiao Zhe will be very sad. Can you leave us a message with any suggestions? We will strive to do better and offer you a 5-point check-in experience next time.
Ulf
Feifan Twin Room
Stayed in Sep 2023
Family
1 review
5.0/5
Outstanding
Posted on Sep 9, 2023
Very comfortable stay
Response from Property: Your satisfaction is our greatest responsibility and honor, and Xiaozhe is committed to providing excellent service to customers; Your arrival and affirmation are the driving force and direction for our continuous progress. Thank you very much for your affirmation and support of the hotel. We sincerely look forward to your visit again.
GuraInna
Queen Room
Stayed in Aug 2023
Solo travelers
2 review
4.7/5
Amazing
Posted on Aug 19, 2023
It was a great hotel. There's always clean.
Guys on reception were nice to me. I'm foreigner who don't know Chinese language so I was really worried about how I would explain in what I need. They help me with a taxi every time when I needed.
The food was really tasty too. So I recommend
this hotel. I’ll stay with there again in the next time.
Response from Property: Ah ah~It must have been my gimmick, not a five point review. Xiao Zhe will be very sad. Can you leave us a message with any suggestions? We will strive to do better and offer you a 5-point check-in experience next time.
Edogam
Feifan Zhexiong Double Bed Room
Stayed in Nov 2023
Business travelers
46 review
5.0/5
Outstanding
Posted on Nov 19, 2023
Very convenient place to visit the shanghai exhibition centre
Response from Property: Your satisfaction is our greatest responsibility and honor, and Xiaozhe is committed to providing excellent service to customers; Your arrival and affirmation are the driving force and direction for our continuous progress. Thank you very much for your affirmation and support of the hotel. We sincerely look forward to your visit again.
Bharath
Queen Room
Stayed in Jun 2023
Business travelers
2 review
4.5/5
Great
Posted on Jun 22, 2023
It’s a very a very good hotel and pleasant stay . More over the staff is very friendly to foreigners and listen very carefully. Worthy stay
Response from Property: Your satisfaction is our greatest responsibility and honor, and Xiaozhe is committed to providing excellent service to customers; Your arrival and affirmation are the driving force and direction for our continuous progress. Thank you very much for your affirmation and support of the hotel. We sincerely look forward to your visit again.
Solo_Leo
Feifan Double Room
Stayed in Jun 2023
Business travelers
97 review
2.7/5
Posted on Jun 17, 2023
Had tooth picks on the carpet. Not clean. Rooms smell moldy. Mixed me with someone else and checked us out without our permission.
Response from Property: Dear guest, thank you very much for taking the time to share your experience in the hotel. We are sorry for the problems you encountered during your stay, and we have communicated with relevant departments to thoroughly investigate the matter. The hotel will retrain and make sure the same kind of problem doesn't happen. We will continue to improve every detail, looking forward to your next visit.
Jose L Puig Vargas
Feifan Double Room
Stayed in Sep 2023
Business travelers
16 review
5.0/5
Outstanding
Posted on Sep 17, 2023
Great please… nice room, easy access. Nice for a couple of nights!
Response from Property: Dear friend: Hello, I am very happy that so many people have left a deep impression on you. I also hope that this beautiful city and enthusiasm can leave you with a beautiful memory. Looking forward to your next visit and wishing you all the best.
Roy
Feifan Double Room
Stayed in Sep 2023
Business travelers
27 review
4.5/5
Great
Posted on Sep 6, 2023
A nice boutique hotel for business travelers.
Response from Property: Ah ah~It must have been my gimmick, not a five point review. Xiao Zhe will be very sad. Can you leave us a message with any suggestions? We will strive to do better and offer you a 5-point check-in experience next time.
Thomas Demelle
Queen Room
Stayed in Jul 2023
Business travelers
13 review
3.0/5
Posted on Oct 10, 2023
Good place for visiting
Response from Property: Ah ah~It must have been my gimmick, not a five point review. Xiao Zhe will be very sad. Can you leave us a message with any suggestions? We will strive to do better and offer you a 5-point check-in experience next time.