Joya Hotel Shanghai Xujiahui Reviews
Joya Hotel Shanghai Xujiahui
No.118 Puhuitang Road, Xuhui District, Shanghai, ChinaView Hotel Details
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Joya Hotel Shanghai Xujiahui Guest Reviews
4.8/5
Excellent
3065 review
Verified reviewsLocation4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(3065)
Positive reviews(3010)
Reviews with photos/video(489)
Friendly front desk staff(305)
Delicious breakfast(216)
Awesome amenities(214)
Well designed(165)
Convenient for shopping(95)
Close to metro(69)
Well decorated(58)
Excellent room layout(33)
Negative reviews(55)
Guest User
Classic Double Room
Stayed in سبتمبر 2024
Business travelers
4 review
Very Good
Posted on 8 سبتمبر 2024
The design is nice and room quality also good. The manager at 2/F restaurant good in service and the breakfast selection is standard. Will come again for next business trip.
Response from Property: Dear Guest,Thank you very much for taking the time to share a review of your recent stay with us. It is great to hear that you received the level of service that we strive to achieve. We do pride on exceeding your expectations through exceptional customer service and I am sincerely pleased that we achieved this goal during your stay with us. Thank you again for your feedback and we look forward to welcoming you back in the near future.I look forward to giving you a perfect experience next time。Best regards,
Guest User
Classic Double Room
Stayed in سبتمبر 2024
Business travelers
1 review
Outstanding
Posted on 14 سبتمبر 2024
t was the best stay because the room is clean and the interior is Chinese-oriented.
Response from Property: Dear Guest,Thank you for your great review of our hotel.We appreciate your kind comments about our service and the facilities that you have experienced which are exceeding your expectation.We look forward to welcoming you back again in the near future.
Guest User
Deluxe Double Room
Stayed in يونيو 2024
Couples
2 review
Very Good
Posted on 18 يونيو 2024
Hotel is clean and comfortable. All staff are friendly and helpful. We didn’t have local phone therefore ordering food delivery is almost impossible. The hotel front desk staff helped us make all our take away orders and the robot sent our food to our doorstep. Very efficient!
Response from Property: Dear guest, thank you for choosing to stay at the Xiyue Hotel in Xujiahui, Shanghai. Taking the time out of your busy schedule to give sincere feedback on the hotel's stay experience, we are pleased to bring you a pleasant stay experience. We showcase the unique charm of the Xiyue brand to every guest with comfortable, warm, and considerate service. If you are satisfied, we hope to receive your full 5-point support next time. Wishing you a happy life!
Guest User
Classic Double Room
Stayed in يونيو 2024
Business travelers
1 review
Outstanding
Posted on 25 يوليو 2024
Very good experience. It's been our choice for business trips closer to our office.
Response from Property: Dear Guest,Thank you for your great review of our hotel.We appreciate your kind comments about our service and the facilities that you have experienced which are exceeding your expectation.We look forward to welcoming you back again in the near future.
Benjo8
Classic Double Room
Stayed in مارس 2024
Travel with friends
12 review
Great
Posted on 2 أبريل 2024
Hotel’s location is very good. It’s part of the new development area which is clean, with shops, coffee shops etc nearby. The entrance is little hidden but not hard to find. Getting taxis can be a nightmare but the staff can help use taxi apps to help you. Would stay again as room is a good size and bed was big and comfy. Just hoped they got rid of the smoking area in the front of the restaurant because you have to walk past it every time you go in and out!
Response from Property: Dear Valued Guests,Thank you for choosing Joya Hotel and for taking the time to tell us about your experience. We are very happy that you had have a good time with us. Joya Hotel is a high-end brand within the Huazhu Hotel Group, which pursues a modern Chinese style，We are committed to providing comfortable stay by less decoration with proper organization to create a ZEN concept，Looking forward to have you stay again and wishing you a pleasant day.
Guest User
Classic Double Room
Stayed in سبتمبر 2024
Business travelers
3 review
Outstanding
Posted on 8 سبتمبر 2024
卫生：good
环境：good
服务：good 卫生：good
环境：good
服务：good
Guest User
Classic Double Room
Stayed in أبريل 2024
Business travelers
52 review
Outstanding
Posted on 26 يونيو 2024
Good for business trip ! The location was ideal and the room was spacious.
Response from Property: Dear Guest,We very much appreciate your comments regarding your stay at Joya Hotel Shanghai XuJiaHui. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
Guest User
Deluxe Double Room
Stayed in يناير 2024
Travel with friends
13 review
Posted on 1 فبراير 2024
Good new hotel but far from nearest MTR , it’ll take at least 10 min to get there. However there’s a shopping mall right next to the hotel so plenty of restaurants & cafe nearby.
Response from Property: Dear Valued Guests,Thank you for choosing Joya Hotel and for taking the time to tell us about your experience.We are very happy that you had a good time at the hotel.Joya Hotel is a hotel under the Huazhu Group,Joya is a brand new hotel that pursues new chinese style，We are committed to providing comfortable accommodation for guests on their travels，Looking forward to your stay again and wishing you a pleasant day.
Rybarczyk
Deluxe Double Room
Stayed in ديسمبر 2023
Couples
1 review
Amazing
Posted on 26 ديسمبر 2023
The room was spacious and clean. It was warm! We had a good stay and would definitely go back.
Response from Property: Dear guest, thank you for staying at the Joya Hote，Xujiahui. Thank you very much for your review. We look forward to your next stay.
Guest User
Superior Double Room
Stayed in مارس 2023
Business travelers
3 review
Amazing
Posted on 16 مارس 2023
The hotel is very nice, the Asian style of the lobby gives you a very warm welcome. Rooms are spacious and equipped with everything you need (sofa, table and chairs, TV, Dyson airdryer, water, etc). The shower is simply amazing! Next door you can find supermarkets, shopping centers and plenty of options for eating.
Response from Property: Dear guests, thank you very much for your valuable comments. Xiyue Hotel will continue to grow. I hope you will have a new sense of experience next time. I wish you a happy life.
Alessio Nigro
Superior City-view Double Room
Stayed in مايو 2024
Business travelers
1 review
Posted on 23 مايو 2024
All good but no English speaking.
Response from Property: Dear guests，Thank you for staying at the Xiyue Hotel in Xujiahui, Shanghai and taking the time to share your stay experience with us. Xiyue has seen the feedback you provided. We apologize for not providing you with a satisfactory stay experience, and we will also strengthen employee English training. We hope that your next stay can provide you with a satisfactory stay experience! Wishing you a happy life and all the best!
YURY
Superior City-view Double Room
Stayed in أكتوبر 2023
Business travelers
1 review
Very Good
Posted on 14 ديسمبر 2023
not bad, friendly personals, good location, good breakfast
Response from Property: Dear guest, thank you for staying at the Xiyue Hotel in Xujiahui. Thank you very much for your review. We look forward to your next stay.
TravelChel
Classic Double Room
Stayed in فبراير 2024
Business travelers
26 review
Outstanding
Posted on 2 أبريل 2024
Location is great for my business trip
Response from Property: Dear guest, thank you for staying at Joya Hotel Shanghai, and glad to know that you current stay is satisfied. We look forward to meet you in the near future.
sweeneystravels
Classic Double Room
Stayed in مارس 2024
Couples
44 review
Great
Posted on 31 مارس 2024
Great! Can’t complain
Response from Property: Dear guest, thank you for staying at the Xiyue Hotel in Xujiahui. Thank you very much for your review. We look forward to your next stay.
Patty
Classic Double Room
Stayed in يوليو 2024
Business travelers
2 review
Very Good
Posted on 2 أغسطس 2024
New and nice
Response from Property: Dear guest: Thank you for staying at Shanghai Xujiahui Xiyue Hotel and sharing your stay experience. Shanghai Xujiahui Xiyue Hotel is committed to conveying the New Oriental elegant lifestyle and creating a warm oriental business travel for guests. I hope every guest can feel the beauty of life and feel happy. The decoration of the hotel is managed by Zhu Zhou Space, and under the interpretation of "space poet" Mr. Zhou Guangming, it shows an ethereal elegance and hides the scenery step by step. The hotel design interprets the unique Xiyue story through a unique space experience. If you are satisfied with your stay, you may wish to give us a full five points next time. I wish you happiness and joy, and Xiyue will be with you!